It worked well

She was so kind and helpful! I have been stuck in the back country on a camping trip with a barfing child for days and she took pity on us immediately and was just the help I needed. I was able to access telehealth via a starlink connection at the ranger station and I just kept thinking my gosh what a technological miracle this is. Even 10 years ago I wouldn't have been able to do any of this and it massively improves all our lives

She was very good and very direct which was exactly what she should have been

Very efficient and helpful

As soon as she arrived at the appointment, she seemed to be in a bad mood. She seemed irritated, and annoyed at being there. She acts as though she hates her job and/or people in general. She showed zero interest in anything I said. I was sick and looking for help and she snapped at me and got an attitude with me for absolutely no reason. I told her flat out I didn't appreciate her attitude and thought it was an awful visit. She seems to think it's okay to speak to complete strangers like they are garbage. I genuinely hope that this isn't becoming the new standard of care at OHSU.

Lack of empathy She made me feel like my sickness, discomforts, and concerns are not heard and not cared for. Or, not serious enough to be brought to this visit. When I described the troubles new medication has given me, I said "I can't convince myself to go through that discomforts again". She gave no response.When I asked for clarification of medication changes, she said "that's what I said".I am a health care provider too, but I would never do this to any of my patients.All the other providers and experiences that I have had are great. But this is the worst experience at OHSU ever.

There was no eye contact, typed the entire time without showing interest in my problem. Lots of quiet time while she types. Stated they just had to follow an algorithm which made me feel that not a lot of medical acumen was being used.

Not impressed with the process. Went into an in-person clinic and got an actual diagnosis instead of being brushed off.

The clinician was not empathetic, had no patience (kept cutting me off), and seemed more interested in "gotcha" questions rather than treating me. (I misremembered the gender of the last clinician I saw, and the current clinician treated this as some sort of major failing on my part). She also contradicted the results I got from the last UTI test that I had done. Just overall left a bad taste in my mouth.

It was fine. She was to the point, very brief.

She has absolutely zero people skills. This was the 1st provider in a very long time that I've come across that was extremely rude and obstinate.

We necessarily spent time building out my current diet, so there was not enough time to work through all of the needed improvements.

Did not really listen to my past experience in dealing with my infection.

I was not able to get much help with my cough