OHSU Patient Experience

Learn more about OHSU and provider ratings

Why does OHSU post their surveys online?

OHSU's core values include quality, transparency and service excellence. Provider ratings are our way of living those core values.

Who is NRC?

NRC Health administers our patient survey and serves 75% of the top 200 health systems in the US.

Learn more about NRC

Who receives the survey?

Patients who are seen at OHSU's outpatient clinics receive a survey. Surveys are conducted by email and by phone, using interactive voice recording (IVR). Outreach occurs within 24-48 hours of appointments.

Why don't we see patient ratings and comments for every doctor?

The provider doesn't have enough ratings and comments to show.