OHSU Patient Experience

Learn more about OHSU and provider ratings

Why does OHSU post their surveys online?

OHSU's core values include quality, transparency and service excellence. Provider ratings are our way of living those core values.

Who is Press Ganey?

Press Ganey is the vendor that administers our patient experience surveys. 

Learn more about Press Ganey.

Who receives the survey?

Patients with a medical visit at OHSU receive a survey. The surveys are conducted by email, text, and phone, using interactive voice recording (IVR). Surveys are sent within 24-48 hours of appointments. 

Why don't we see patient ratings and comments for every doctor?

The provider doesn't have enough ratings and comments to show.