Please call your doctor's office or the clinic as far in advance as possible to schedule your appointments. This will make it easier to choose times that are most convenient for you. To find a clinic phone number, use our find a doctor tool to search for doctors by specialty.

Be sure to register after you have scheduled your first appointment. Registration helps each clinic correctly identify you and your medical information and entails collecting basic information from you and creating your medical record.

Registration (before first appointment only):

• For a clinic appointment, call 503-494-8505
• For a hospital stay, call 503-494-8311

Find more information about preparing for your visit or hospital stay

If your health plan restricts the clinics or providers you can use, be sure your plan has approved the healthcare you are requesting. This will help you avoid unexpected fees.

Information you will need when making an appointment

Clinics need information to identify you, to locate your medical record and to reserve the appropriate amount of time for your appointment. We will ask you for the following information:

• Your name
• Your date of birth or Social Security number (this helps ensure that your medical information is not confused with someone who has a similar name)
• Reason for the appointment (be as specific as possible so that we can reserve the right amount of time for your visit)
• Whether you want a particular doctor/healthcare provider, or the first available appointment

24-hour cancellation policy

If you can’t make your appointment, please give us at least 24 hours’ notice so we can offer it to a patient on our waitlist. If you miss 2 or more appointments in a row without 24 hours’ notice, we may contact you about no longer being a patient at our clinic.