For patients and the public

OHSU email updates

Sign up to receive email updates on COVID-19 from OHSU.

Email:

For providers and practice leaders

Find COVID resources for providers on our main Referral Service page. Resources include information about:

  • Treating Long COVID-19
  • Managing a practice during a major outbreak

Infographics

An infographic that provides resources for how to "Cope with COVID."
An infographic titled "It's a Family Affair," which provides recommendations on how to keep yourself and your family safe from COVID-19.
An infographic titled "It's a Family Affair," which provides recommendations on how to keep yourself and your family safe from COVID-19.

We’ve gathered resources and links on the coronavirus and COVID-19 to help you stay up to date. See our page on COVID-19 vaccines in Oregon for information and tools to make an appointment.

Updates:

COVID-19 testing options

OHSU offers:

  • Testing for all community members; no need to meet OHSU testing criteria (walk in and by-appointment options)
  • Testing at OHSU clinics  for those who meet OHSU testing criteria (appointment-only)

Find other options through the Oregon Health Authority test-site finder.

There is no cost to you for testing. We will bill your health insurance if you have it, but you won't pay anything.

Testing for community members; no need to meet OHSU testing criteria

  • This testing is for all community members ages 2 months and older.
    • Infants younger than 2 months old who do not have symptoms can be tested at OHSU Multnomah Pavilion. For infants this age who have symptoms, contact your primary care provider.
  • You do not need to be an OHSU patient. Exception: Patients from other health systems who need a test before a medical procedure or hospital care need to get testing from their own system.
  • You do not need to meet OHSU testing criteria. You can get testing before an OHSU procedure, for travel or work, because you were exposed to someone with COVID-19, or other reasons. Please check travel rules for your destination.
  • You are encouraged to make an appointment by calling 833-647-8222, weekdays 8 a.m. to 5 p.m.
  • You can also walk in.
  • Testing is indoors.

Walk-in hours for those without symptoms:

  • Weekdays, 8 a.m. to 2 p.m.

Walk-in hours for those with symptoms:

  • Weekdays, 2 to 5 p.m.

Address:
3161 S.W. Pavilion Loop
Portland, OR 97239

Free parking: Go to Parking Garage B in the Physicians Pavilion. Map and directions.

Please call for an appointment. This location does not have walk-in testing.

15700 S.W. Greystone Court
Beaverton, OR 97006
Hours: Weekdays, 8:30 a.m. - 4:30 p.m.
503-494-1700

Other testing options

You must meet our testing criteria to be tested at other OHSU sites. 

  • If you are a Kaiser, Legacy or Providence patient, you will be directed to those health care systems. Please see the section below for your testing options.
  • If you are an OHSU employee, please see testing information on O2.

Those with symptoms:

People over age 2 months can be tested if they have one or more of the following symptoms:

  • Fever or chills
  • Cough
  • Shortness of breath or trouble breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion (stuffy nose) or runny nose
  • Nausea or vomiting
  • Diarrhea

Those without symptoms:

You can get tested if you meet any of the following:

  • You are giving birth, or you are having surgery or another qualifying procedure at OHSU.
  • You have been in close contact with someone who has been diagnosed with COVID-19.
  • You identify as one or more of the following:
    • Black, African American, Latino, Latina, Latinx, American Indian/Alaska Native, Asian, Asian American or Pacific Islander.
    • You have a disability.
    • English is not your first language.
    • You live or work in a congregate setting — a group home; school; long-term care center; a jail, prison or other correctional facility; a food-processing plant; an agricultural workplace — and were exposed to COVID-19.
    • (See the "Testing for those who do not meet OHSU testing criteria" section below for more options).

We recommend against testing:

  • More than once a week unless you have new symptoms.
  • Less than 90 days after a positive test unless you have new symptoms or a new need for testing.

OHSU’s testing criteria follow Oregon Health Authority and CDC recommendations. Guidelines may change at any time based on updated recommendations.

  • OHSU Health Hillsboro Medical Center Immediate Care, South Hillsboro
    7545 S.E. Tualatin Valley Highway
    Hillsboro, OR 97213
    By appointment only (usually available same or next day)
    Weekdays, 8:30 a.m. - 4:30 p.m. 
    503-681-4223
     
  • OHSU Health Hillsboro Medical Center Immediate Care, Forest Grove
    1825 Maple St.
    Forest Grove, OR 97116
    By appointment only (usually available same or next day)
    Weekdays, 8:30 a.m. - 4:30 p.m. 
    503-359-6180

Kaiser, Legacy and Providence patients may be tested at OHSU sites that do not require meeting OHSU testing criteria; see the "Testing for community members" section above. Exception: If you are seeking testing before a medical procedure or hospital care, you will be directed back to your system.

Learn about other testing options:

OHSU tools

Do you have questions about coronavirus symptoms and care? If so, please contact your primary care provider. If you don’t have one, call us at 833-647-8222, and we'll answer your questions. We are open 8 a.m. to 8 p.m., seven days a week.

Try our coronavirus screening tool in MyChart, our online patient portal. The tool asks you to fill out a brief questionnaire, then provides guidance on next steps. You'll need to sign in to MyChart as an OHSU patient.

  • You can download the MyChart app from Apple or Google.
  • Or you can log in to MyChart on a desktop or laptop.
Screenshot of "At-home care for people with COVID-19" guide

OHSU offers this downloadable guide on caring for a COVID-19 patient at home. Steps outline how to protect patients, families and caregivers.

OHSU visitor policy

OHSU Hospital Acceptable Masks and Face Coverings for Patients, Employees, Staff, Visitors - updated Sept. 22, 2020

Everyone age 2 and older must wear a mask in the hospital. 

Download our flyer on acceptable masks.

Under Oregon law, people with disabilities have the right to have support from people they trust while they are in the emergency department or the hospital.

For patients who need help communicating with hospital staff, making health care decisions or engaging in activities of daily living because of a disability, including, but not limited to:

  • A  physical, intellectual, behavioral or cognitive impairment
  • Deafness, being hard of hearing or other communication barrier
  • Blindness
  • Autism
  • Dementia

You can name at least three support people (friends, family, paid or unpaid personal care assistant, etc.) to help you.

You can always have at least one support person with you:

  • In the emergency room.
  • During your hospital stay if you need help with your care.

The hospital must make sure you have a support person with you:

  • For any talk about hospice care.
  • When you consider signing an advance directive or POLST (physician orders for life-sustaining treatment) form.

Support people must comply with infection-control standards and the OHSU visitor policy.

Notes:

  • The patient or their representative decides whether support is needed.
  • Treatment should still be guided by an existing POLST, advance directive or similar instruction.
  • “Support person” means a family member, guardian, personal care assistant or other paid or unpaid attendant selected by the patient to physically or emotionally assist the patient or ensure effective communication with the patient.

Patients can bring one healthy person who is 18 or older.

Exception: New parents can bring their baby who is 6 months or younger to the OHSU Center for Women's Health for postpartum and other visits. Older children cannot come with you.  If needed, we can offer you a visit by video or phone instead. 

  • One healthy person age 18 or older at a time may visit a patient in the hospital. 
  • Two healthy people age 18 or older per stay may visit:
    • A patient in labor or who just had a baby.
  • One healthy parent or guardian at a time may visit:
    • A newborn in the Neonatal Intensive Care Unit.
    • A child having a procedure or surgery.
    • A child in our outpatient clinics.
  • Two healthy parents or guardians at a time may visit:
    • A baby in the hospital nursery.
    • A child's hospital room.
  • Two healthy people age 18 or older per day may visit a patient at the same time during end-of-life care.

For adult patients:

  • Patients are required to have a responsible adult (age 18 or older) available to learn discharge instructions and to take them home after their surgery/procedure.
  • One healthy person age 18 or older may accompany a patient for check-in and in the pre/post-procedure area.
    • If you have a disability and need help speaking with hospital staff, deciding on health care, understanding health care information, or doing daily tasks, you can name at least 3 support people/caregivers and have 1 support person/caregiver with you in the hospital.
  • Because of limited space to allow for physical distancing, we ask that the person do one of the following during the surgery or procedure:
    • Stay within 50 miles and cell service of OHSU and the surgery or procedure is expected to last at least three hours.
    • Wait in their car in a place with good cell service.
    • Wait in a designated waiting area.

For children:

  • One healthy adult can be with a pediatric patient for check-in and in the pre/post-procedure area.
  • Prenatal visits: One healthy person age 18 or older may come with you.
  • Labor and delivery: Two healthy people age 18 or older can come with you into the hospital and to the labor floor. We ask that they stay with you at all times.

See the “Visiting patients in the hospital” section above for more details on visits with new moms and newborns.

Patients have the right to refuse COVID-19 testing when seeking emergency care at OHSU. Any patients who come to OHSU with an emergency, including active labor, will receive care regardless of whether they agree to testing.

When COVID testing is declined, health care personnel base their use of PPE on the assumption that the patient could have COVID-19. Our visitor policy describes when visitors are allowed for patients who have tested positive for the coronavirus.

OHSU operations

Learn how we are protecting patient safety during the pandemic. If you have questions about a planned surgery, please contact your clinic.

Surgeries, procedures and appointments: Most services are available. To check on upcoming appointments, you can call your clinic or check MyChart.

Clinical trials: OHSU halted in-person visits for studies that are not medically necessary. Contact your team or principal investigator with questions specific to your study.

Events: Many events have been canceled. You should hear from organizers, or check the event listing.

Tram: The Portland Aerial Tram is open but with restrictions. Learn more and find alternatives.

Transportation and parking: Find detailed updates on OHSU parking, shuttles, badge access, bike valet services, ride sharing and more.

COVID-19 is considered “long COVID-19” when symptoms last longer than 28 days. We  offer a program and team of specialists to help you manage this condition.

You’ll meet with one of the team’s providers, then the team will develop a care plan. Your primary care provider (at OHSU or in the community) will manage your care, referring you to any specialist you might need.

Learn more: OHSU launches Long COVID-19 Program to better serve patients with chronic coronavirus symptoms

Marquam Hill campus

In addition to the many coffee/tea kiosks open around campus, you can almost always find food a few steps away at one of the following locations.

Cafe on Third
OHSU Hospital, 3rd floor
Always open

It's All Good - Natural Food Store
OHSU Hospital, 9th floor
Weekdays, 7:30 a.m. - 7 p.m.

Plaza Cafe
Hatfield Research Building, 9th floor
Weekdays, 6:30 a.m. - 2 p.m.

Sam's Cafe
Sam Jackson Hall, 1st floor
Weekdays, 7 a.m. - 4 p.m.

Nightingale Cafe
School of Nursing, first floor
Weekdays, 7:30 a.m. - 3 p.m.

20/20 Cafe
Casey Eye Institute, first floor
Weekdays,
7:30 - 9:30 a.m.
11 a.m. - 2 p.m.

It's All Good @ Casey Coffee Shop
Casey Eye Institute, first floor
Weekdays, 6:30 a.m. - 2 p.m.

Mackenzie Hall Cafe
Mackenzie Hall, first floor
Weekdays, 6:30 a.m. - 3 p.m.

Doernbecher Starbucks
Doernbecher Children's Hospital, first floor
Weekdays, 5 a.m. - 8 p.m.
Weekends, 5:30 a.m. - 5 p.m.

South Waterfront campus

Daily Cafe
Center for Health & Healing Building 1, first floor
Weekdays, 7 a.m. – 5 p.m.
Saturdays, 9 a.m. – 2 p.m.

Daily Cafe Coffee Bar
Center for Health & Healing Building 1, first floor atrium
Weekdays, 6:30 a.m. – 4:30 p.m.

Learn how OHSU is protecting patients so you can be comfortable getting health care for yourself and your family members. We’ve greatly expanded virtual video visits. We’ve also added a range of screening, distancing and cleaning measures.

Early studies suggested that blood type could affect the risk of getting the coronavirus and becoming seriously ill from it. Newer studies (from New York Presbyterian Hospital and Massachusetts General Hospital), though, found little difference. In any case, OHSU is unable to do blood-type tests unless medically necessary.

OHSU COVID-19 forecast

OHSU’s lead data scientist, Peter Graven, Ph.D., provides weekly updates and forecasts on COVID-19 in Oregon. His work began as the pandemic emerged and helps inform the Oregon Health Authority.

This week's forecast was completed July 23 

Media: Previous forecasts are available. Please call 503-494-8231 or email news@ohsu.edu

Learn about the model.

OHSU COVID Forecast cover image
  • A new measure called the Immunity Index suggests Oregon has the sixth-highest risk of future infection. This is because of Oregon’s low rate of previous infections in relation to current vaccination levels. The risk falls mostly on the unvaccinated. The index combines vaccination rates with immunity gained from previous infection to arrive at the total immunity level.
  • At 68%, the immunity index can be compared to the estimated herd immunity level needed for the delta variant (85%) to understand the gap in immunity for Oregon to avoid future infection waves.
  • The counties in Oregon with the highest risk for future infection based on the immunity index include Gilliam, Douglas, Lake, Wheeler and Josephine. Counties with the lowest risk include Multnomah, Benton, Washington, Hood River and Jefferson.
  • New information suggests vaccinations of kids younger than 12 may not start until late fall.
  • As of July 19, Oregon had 148 people in the hospital with COVID-19. The portion of ICU beds in use by COVID-19 patients held steady at 7%.
  • The hospitalization rate of COVID-19 cases dropped to 5.3%.
  • Mask wearing rates have dropped below 40%, ranking Oregon 17th highest in the U.S.
  • Most high-risk behaviors (indoor activities) have remained steady in recent weeks after an uptick that followed an end to statewide restrictions.
  • Other leading indicators of activity levels remain at the highest level observed.

The immunity index will be refined in coming weeks with information about differences in ascertainment among states.

Dr. Jordan Young (left) and Dr. Ran Ran put on protective gear before entering a patient room in OHSU’s Emergency Department.
Dr. Jordan Young (left) and Dr. Ran Ran put on protective gear before entering a patient room in OHSU’s Emergency Department.

Where to learn more

COVID-19 vaccines

Visit our COVID-19 Vaccines: Information and Appointments page to: 

  • Find locations and hours of OHSU vaccination sites
  • Find other places to get a vaccine
  • Find a vaccine FAQ and where to learn more

Unsure about getting a COVID-19 vaccine? Find FAQ and information to consider

COVID-19 information

Community resources

  • Call 211 from a mobile phone.
  • Call 503-222-5555 from a landline.
  • Email help@211.com for general information.

News sources

These news organizations either have no paywall or have made some coronavirus stories available to everyone:

The Centers for Disease Control and Prevention offers a series of videos on COVID-19 in American Sign Language. See one here and find the full series on YouTube.

Daniel Streblow, Ph.D., (left) and Donna Hansel, M.D., Ph.D., work in OHSU’s in-house COVID-19 testing lab.
Daniel Streblow, Ph.D., (left) and Donna Hansel, M.D., Ph.D., work in OHSU’s in-house COVID-19 testing lab.

FAQ

If you are fully vaccinated

The CDC says people who are fully vaccinated can resume most activities without wearing a mask or staying 6 feet from others, with exceptions.

The new guidance, which Oregon is following, applies to indoor and outdoor gatherings. (Note, OHSU hospitals and clinics still require masks; see our visitor policy on this page.)

Exceptions include:

  • You still need to follow local rules, including guidance for workplaces and businesses. Some businesses may still ask that you wear a mask.
  • You should keep wearing a mask:
    • On public transit and at travel hubs such as airports and bus stations
    • When going to the doctor
    • At hospitals and long-term care facilities
    • In group settings such as homeless shelters, jails and prisons

“Fully vaccinated” means it’s been at least two weeks since your one dose of the Johnson & Johnson vaccine or since your second dose of the Pfizer or Moderna vaccine.

If you are not fully vaccinated

The CDC lists ways to protect yourself and others from COVID-19. They include wearing a mask in public places and staying 6 feet from others.

Learn more

The CDC has updated mask recommendations. New research shows these options can greatly increase protection from the coronavirus.

Be sure your mask fits snugly:

Photo of a disposable mask on a model; there is a knot tied in the ear loops to make the mask fit snug over the face.
The CDC recommends tying a knot in a disposable mask’s ear loops to make it fit against the face.
  • Be sure it has no gaps that can let droplets in or out.
  • Use a mask with a nose wire and shape it to fit.
  • Use a mask fitter or brace to hold a disposable mask in place.

Add layers. Be sure you can breathe easily:

  • Wear a cloth mask with more than one fabric layer.
  • Or wear a disposable mask under a cloth mask.

Don’t:

  • Don’t wear two disposable masks. They don’t fit tightly, and adding a second one won’t help.
  • Don’t wear a second mask with a KN95 mask. KN95 masks should be worn alone.

The coronavirus: The virus itself is called SARS-CoV-2, short for severe acute respiratory syndrome coronavirus 2.

The disease: COVID-19 is the illness caused by SARS-CoV-2. COVID stands for coronavirus disease, and 19 refers to the year it started.

Background: Coronaviruses are part of a large group of viruses that cause illness. Some coronaviruses cause mild illness, such as the common cold. Others can cause serious illness, such as COVID-19.

CDC graphic of coronavirus COVID-19 symptoms: fever, cough, shortness of breath, sore throat, headache

According to the CDC, symptoms are:

  • Fever or chills
  • Cough
  • Shortness of breath or trouble breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

If you see emergency signs, call 911 or your emergency department. They are:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to awaken or to stay awake
  • Bluish lips or face
  • Other severe symptoms

According to the CDC, symptoms may appear 2-14 days after exposure.

Vaccines: The FDA has granted emergency-use authorization to three vaccines: by Pfizer-BioNTech, by Moderna and by Johnson & Johnson.

Learn more: 

Medications: The FDA has approved several medications to treat COVID-19 in specific instances and for certain patients. See a list on this FDA web page, under "Drug and Biological Products."

Yes. The American Academy of Pediatrics recommends keeping and not delaying well-child visits for all ages (infants, children and adolescents). Vaccinations are essential to protecting all children against dangerous and preventable diseases such as measles, meningitis and whooping cough.

The AAP recommends:

  • All well-child visits should take place in person whenever possible, with the providers who have routinely seen your children.
  • Clinics who care for children should call families who have missed an in-person visit to reschedule.
  • Families should not delay visits to their child's doctors (pediatricians, family medicine or nurse practitioners, physician assistants.)
  • Children and youths who regularly see specialists should resume, and those who are referred to specialists should complete these visits.

The AAP says some well-child visits can start through a virtual visit (by video or phone) but that parts of these visits must be done in person. At Doernbecher clinics, we are doing well-child visits only in person.

Learn how OHSU is keeping patients, visitors and staff safe.  

Coronavirus tests

These tests detect the virus itself. A sample is taken, usually by inserting a swab into the person’s nose to collect mucus. Tests on the sample show if there’s any genetic material from SARS-CoV-2, the virus that causes COVID-19.

The tests show if someone is infected with the coronavirus. If someone has symptoms, the tests can show that the coronavirus is the cause. 

Antibody tests

Antibody tests detect antibodies to SARS-CoV-2. Antibodies are tiny proteins that the body’s immune system releases into the bloodstream to fight infection.

If someone has antibodies, it means the person had enough exposure to the coronavirus to have an immune response, with or without symptoms. For this test, a person gives a blood sample. These tests are also called serum tests or serology tests.

OHSU recommends against getting an antibody test unless:

  • There is a clear medical reason.
  • There is a plan for how your health care provider will use the results.

OHSU also recommends against having an antibody test to:

  • Decide if you should get a COVID-19 vaccine.
  • Try to determine how you will respond to a vaccine.