She was very thorough and explained things. I did not feel rushed. She listened to my concerns.

I felt like I was being heard by clinician. Very refreshing!

Friendly easy to understand. And listened very well

Awesome just awesome!

Bedside manner was great I felt I was heard and taken care of.

Phong's compassion and care is very comforting. She explains everything in ways that we can understand. She is so good at getting the problem to the right doctor to help deal with the problem that she diagnoses.

She was great, very friendly and efficient and helpful

A good experience

Very engaged in conversation and responsive.

The clinician asked relevant questions to assess treatment needed. She answered my questions and explained speps, procedures and the sequence. The feel very confident in the clinician. I am glad that I am in the clinician's care.

Phong Ly is a kind and knowledgable clinician.

Very knowledgeable and thorough

Phong Ly was thorough and professional. Easy to talk with and understand. Answered all my questions completely and understandable. Took a real Interest In me as a patient and thoroughly understood my medical condition and the reason I scheduled this appointment...

HAVING HAD BOTH video and in-person appointments with Phong, Ly, I received the same level of satisfaction with her care at both appointments.

She was very thorough and didn't rush or skip.

Phong is great she ask me how I am doing and easy to talk to.

Dr. Le was thorough, asking questions and carefully moving me around during the assessment

Phong was very caring and empathetic. She went out of her way to help us feel valued by including her son on a speaker phone during the visit. She continued to ask if we understood and had questions.

Very nice, explained everything, ensuring that I understood

PA Li was very thorough, and took time to understand my fairly complex situation. She and the Nursed Aide were both very helpful in getting me scheduled for a separate at the same clinic. Both are excellent health care professionals

Clinician was caring, polite, a good listener, and very professional.

Clinician seemed very inexperienced. She did not do a thorough assessment and did not take into consideration other factors that could be causing pain.

Friendly

She had read my file, had good questions to ask me, was sympathetic was knowledgeable kind , considerate, and took me seriously.

Fantastic

Competent

Very friendly and listened

She was incredibly caring and professional. She did not make me feel rushed. She explained things so I could understand.

Listened to me! Excellent communicator. Sincere and helpful.

Bright, friendly, thorough and helpful. Very impressive