New hotline and website for people who test positive

The Oregon Health Authority has launched a hotline and website to support people who have tested positive for COVID-19. Callers and site visitors can report their case and learn how to keep themselves and others safe while they recover.

The Health Authority is shifting to an opt-in model as soaring cases overwhelm its ability to interview individuals and do contact tracing. The agency will instead focus on outbreaks in high-risk settings such as schools and group-living facilities.

COVID-19 testing options

OHSU offers:

  • Testing for nearly all community members, by appointment
  • Testing at OHSU clinics, by appointment
  • A choice of testing by nose swab or spit (saliva) at OHSU Parking Garage D
  • Results within 24-48 hours
  • See Tests FAQ

Important things to know:

  • There is no cost to you for testing. We will bill your health insurance if you have it, but you won't pay anything.
  • You do not need to show ID or proof of citizenship. 
  • You do not have to have health insurance.

Find other options through the Oregon Health Authority test-site finder.

Testing for community members

  • This testing is for all community members. (Exception: Infants younger than 2 months old who have symptoms will not be tested and should see a primary care provider.)
  • You do not need to be an OHSU patient. (Exception: Patients from other health systems who need a test before a medical procedure or hospital care need to get testing from their own system.)
  • You can get testing for nearly any reason: before an OHSU procedure, for travel or work, because you were exposed to someone with COVID-19, or other reasons. Please check travel rules for your destination.
  • This is a drive-through site especially convenient for those with mobility issues.
  • Vehicle clearance is 6'8"
  • Make an appointment online; or by calling 833-647-8222, weekdays 8 a.m. to 5 p.m.
  • If no appointments are available online, schedule by calling 833-647-8222, weekdays 8 a.m. to 5 p.m.
  • This site has two types of tests available:
    • By nose swab
    • By spit sample, for those who qualify.  If you hope to give a spit sample, do not eat, drink, chew gum, smoke or use tobacco products for at least 30 minutes beforehand.

OHSU Parking Garage D
719 S.W. Lower Canyon Drive
Portland, OR 97239

  • This is an indoor site.
  • Make an appointment by calling 503-494-1700.

OHSU Immediate Care Clinic, Beaverton
15700 S.W. Greystone Court
Beaverton, OR 97006


Hours: Weekdays, 8:30 a.m. - 4:30 p.m.

Programe una prueba gratis en español

Hable con alguien en español para programar una prueba gratis de COVID-19 en OHSU Parking Garage D. Llame al 503-437-9074, de 8 a. m. a 8 p. m. entre semana y de 10 a. m. a 6 p. m. los fines de semana.

Обратитесь к русскоговорящему специалисту, чтобы записаться на бесплатный тест на COVID-19 в OHSU Parking Garage D. Позвоните по номеру 503-386-0673 с 08:00 до 20:00 в будний день или с 10:00 до 18:00 в выходной.

Other testing options

The White House announced plans to buy 1 billion rapid at-home COVID-19 tests to mail out free.

  • American households can order tests at COVIDTests.gov.
  • Tests will be mailed within 7-12 days.
  • To start, each address can receive four tests.

Learn more about the free-test program.

Private insurance now must cover the cost of at-home COVID-19 tests.

  • The federal government announced that insurance companies and health plans must cover eight over-the-counter tests a month for each covered person. A family of four could have 32 tests paid for each month.
  • The government is adding incentives to let people buy tests online or from a store or pharmacy with no up-front cost or need to file reimbursement claims. It's a good idea to save your receipt in case you need to get reimbursed, though.

Learn more about insurance coverage for tests.

This testing is for established patients.

  • Hillsboro Medical Center Immediate Care Clinic, Forest Grove, an OHSU Health partner clinic
    1825 Maple St.
    Forest Grove, OR 97116
    By appointment only (usually available same or next day)
    Weekdays, 8:30 a.m. - 4:30 p.m.
  • Hillsboro Medical Center Immediate Care Clinic, South Hillsboro, an OHSU Health partner clinic
    7545 S.E. Tualatin Valley Highway
    Hillsboro, OR 97213
    By appointment only (usually available same or next day)
    Weekdays, 8:30 a.m. - 4:30 p.m.

This testing is for patients 2 months and older:

  • Adventist Health Urgent Care - Sandy, an OHSU Health partner clinic
    17055 Ruben Lane
    Sandy, OR 97055
    By appointment only. Call or go to adventisthealth.org/Portland/urgentcare. A virtual visit or provider consultation is required before receiving a test.
    Weekdays, 9 a.m. - 8 p.m. 
    Weekends, 9 a.m. - 5 p.m.

  • Adventist Health Urgent Care - Parkrose, an OHSU Health partner clinic

    1350 N.E. 122nd Ave., Suite 200
    Portland, OR 97230
    By appointment only. Call or go to adventisthealth.org/Portland/urgentcare. A virtual visit or provider consultation is required before receiving a test.
    Weekdays, 9 a.m. - 8 p.m.
    Weekends, 9 a.m. - 5 p.m.

Learn how your child can get free weekly COVID-19 PCR tests through their school.  

Kaiser, Legacy and Providence patients may be tested at the OHSU Parking Garage D and the OHSU Immediate Care Clinic in Beaverton. (Exception: If you are seeking testing before a medical procedure or hospital care, you will be directed back to your system.)

Learn about other testing options:

OHSU COVID-19 forecast

OHSU’s lead data scientist, Peter Graven, Ph.D., provides weekly updates and forecasts on COVID-19 in Oregon. His work began as the pandemic emerged and helps inform the Oregon Health Authority.

This week's forecast was completed Jan. 20

Media: Previous forecasts are available. Please call 503-494-8231 or email news@ohsu.edu

Learn about the model.

OHSU COVID Forecast cover image
  • The number of people in Oregon hospitals with COVID-19 has continued a steep increase, with 981 as of Jan. 20 — 204 more than the week before.
  • Case counts and test positivity remain at record levels.
  • The impact of behavior changes on hospitalizations in the new year was greater than expected by the model. The forecast has been “flattened” to account for that impact, with a later and lower hospitalization peak. 
  • As of Jan 18, 25% of occupied ICU beds had COVID patients in them statewide, similar to the week before.
  • The percentage of hospitalized patients in the ICU remains low with omicron.
  • The number of children in Oregon hospitals remains volatile and high, with 23 as of Jan. 18.
  • Flu cases remain low; 38 cases were reported, compared with 1,461 in a similar week two years ago. 
  • The forecast shows a peak level of hospitalization of 1,553 on Feb. 1. The peak reflects adjustments to behavior, incidental admissions, and a change in the percentage of patients needing hospital care.
  • Oregon appears to be flattening the curve of hospitalized patients. Infections are likely to peak in the next week and hospitalizations the week after.
  • While the decline after the peak appears dramatic, it is likely to take a slower path downward as older age groups and more rural areas are affected later. These effects are not directly incorporated in the model but are expected based on history.

OHSU tools and policies

Do you have questions about coronavirus symptoms and care? If so, please contact your primary care provider. If you don’t have one, call us at 833-647-8222, and we'll answer your questions. We are open 8 a.m. to 8 p.m., seven days a week.

Try our coronavirus screening tool in MyChart, our online patient portal. The tool asks you to fill out a brief questionnaire, then provides guidance on next steps. You'll need to sign in to MyChart as an OHSU patient.

  • You can download the MyChart app from Apple or Google.
  • Or you can log in to MyChart on a desktop or laptop.
Screenshot of "At-home care for people with COVID-19" guide

OHSU offers this downloadable guide on caring for a COVID-19 patient at home. Steps outline how to protect patients, families and caregivers.

Please see our form to provide meals, snacks, cards and other items to support OHSU's front-line workers. The OHSU Wellness Task Force will review and approve the form within about one week, then send you a confirmation email with items to donate and next steps.

Patients have the right to refuse COVID-19 testing when seeking emergency care at OHSU. Any patients who come to OHSU with an emergency, including active labor, will receive care regardless of whether they agree to testing. 

When COVID testing is declined, health care personnel base their use of PPE on the assumption that the patient could have COVID-19. Our visitor policy describes when visitors are allowed for patients who have tested positive for the coronavirus.

OHSU operations

Learn how we are protecting patient safety during the pandemic. If you have questions about a planned surgery, please contact your clinic.

Surgeries, procedures and appointments: Most services are available. To check on upcoming appointments, you can call your clinic or check MyChart.

Clinical trials: OHSU halted in-person visits for studies that are not medically necessary. Contact your team or principal investigator with questions specific to your study.

Events: Many events have been canceled. You should hear from organizers, or check the event listing.

Tram: The Portland Aerial Tram is open but with restrictions. Learn more and find alternatives.

Transportation and parking: Find detailed updates on OHSU parking, shuttles, badge access, bike valet services, ride sharing and more.

COVID-19 is considered “long COVID-19” when symptoms last longer than 28 days. We  offer a program and team of specialists to help you manage this condition.

Learn how OHSU is protecting patients so you can be comfortable getting health care for yourself and your family members. We’ve greatly expanded virtual video visits. We’ve also added a range of screening, distancing and cleaning measures.

Early studies suggested that blood type could affect the risk of getting the coronavirus and becoming seriously ill from it. Newer studies (from New York Presbyterian Hospital and Massachusetts General Hospital), though, found little difference. In any case, OHSU is unable to do blood-type tests unless medically necessary.

Dr. Jordan Young (left) and Dr. Ran Ran put on protective gear before entering a patient room in OHSU’s Emergency Department.
Dr. Jordan Young (left) and Dr. Ran Ran put on protective gear before entering a patient room in OHSU’s Emergency Department.

OHSU news on COVID-19

See more OHSU news on COVID-19

Where to learn more

COVID-19 information

Community resources

  • Call 211 from a mobile phone.
  • Call 503-222-5555 from a landline.
  • Email help@211.com for general information.

News sources

These news organizations either have no paywall or have made some coronavirus stories available to everyone:

The Centers for Disease Control and Prevention offers a series of videos on COVID-19 in American Sign Language. See one here and find the full series on YouTube.

Daniel Streblow, Ph.D., (left) and Donna Hansel, M.D., Ph.D., work in OHSU’s in-house COVID-19 testing lab.
Daniel Streblow, Ph.D., (left) and Donna Hansel, M.D., Ph.D., work in OHSU’s in-house COVID-19 testing lab.