Oregon Office of Rural Health

Webinar - Quality Care Through Follow-up

March 14, 2023
11 a.m. to 12 p.m.
Contact Information
Rondyann Gerst

Quality Care Through Follow-up


Please join us Tuesday, March 14, 2023, 11:00 am – 12:00 pm PST

What You Will Learn:

Follow-up for patients can make or break a clinic.  This session will discuss tracking outside labs, consultative services, no-show appointments, and capturing return visits per provider recommendation. 

1.  Review the four key areas of follow-up within the clinic

2.  Discover tools the clinic can use to measure success

3.  Discuss the documentation expectations at the time of the survey

About the Presenter:

Tressa R. Sacrey joined Health Services Associates in May 2015 and is the Director of Education and Compliance.  Mrs. Sacrey has a Bachelor’s Degree in Education and has completed courses in Business Applied Technology. Key areas of responsibility at HSA include creating policies, developing emergency plans, facilitating hazard training, researching CMS regulations, conducting on-site compliance mock surveys, and creating forms and tools to assist RHCs across the nation.