Library

Get It For Me Service

(interlibrary loan/document delivery service)

Non-OHSU Users: please visit this page for document delivery requesting services.

OHSU Users: Log into Get It For Me Account

Who can use the service?
Get It For Me is a service provided at no charge to OHSU credentialed (network account) users (faculty, residents, staff, emeritus and students). 

I am OHSU-credentialed but my official campus is not located in Portland:
Regardless of your location, you may use the Get It For Me service link to make requests.

Physical materials, whether borrowed from other libraries or from the OHSU collection, are mailed free of charge.  A prepaid return mailing label is also provided.  Users are responsible for any items lost or damaged in the mail.

I’m an alum of OHSU, do I get access to this free service?
As an alum, though you do not have access to this free service, OHSU Library offers other resource sharing services to our community users. We offer a fee-based document delivery service to all non-OHSU users. Current Oregon-licensed health providers, including MDs and DOs, may also be eligible for additional services.

Can I request articles even though I am not part of the OHSU community?
OHSU offers a fee-based document delivery service for Non-OHSU users.

What is it?
OHSU Library's Get It For Me service is the combination of services also known as document delivery and interlibrary loan. The service allows users to request materials both owned and not owned by the OHSU Library collection. 

What can I request?
You can request most material, including theses and dissertations. Unfortunately, we cannot borrow e-books from other libraries but if that is your preferred format, please use the Library’s suggest a purchase form and request that the item be added to the Library’s collection. We also do not fill requests for textbooks or popular fiction, DVDs and CDs. Please use the catalog’s OHSU+NW Academic Libraries (Summit) search option to obtain those items through our Summit service.

What happens if I lose or damage a borrowed item?
If an item is damaged or lost while in your care (including returns by mail), you are responsible for any fines or replacement costs issued by the lending library.

What is the status of my request?
When you log into your Get It For Me account, your request(s) will display with an associated status:

  • Awaiting Copyright Clearance: request is awaiting internal system verification before being ordered.
  • Awaiting Request Processing: request has been verified but has not yet been ordered.
  • Request Sent: request has been sent to potential library lenders.
  • Delivered to Web: request has been fulfilled and is available as an electronic PDF within the user's Get It For Me account.
  • Request Finished: requested item has been fulfilled and is now complete (i.e. PDFs have expired from our server or physically loaned items have been returned to lending libraries).
  • Awaiting Special Handling: requested item is complex and OHSU Library staff is reviewing.
  • Awaiting Purchase Decision: requested item is being considered for acquisition into the Library collection.
  • Checked Out to Customer: physical loan has arrived and is available for pick up or has been mailed (distance students).

How do I make a request? 
Learn how to make a request here.

Do I have to enter each request manually?
While a separate request must be made for each item you need, if you are using a database like PubMed or Scopus to search for citations, look for the link resolver ‘Find It @OHSU Library’ button at the top right of your screen. The link resolver 'talks' to our catalog and if it determines that we don't own what you are looking for, you can click on the ‘Request via Get It For Me service’ link at the bottom of the catalog record and a request will auto-populate for you.

How much does it cost?
Get It For Me service is provided at no cost to OHSU faculty, residents, staff, emeritus and students.

How long does it take to receive items?
PDFs typically arrive within 24 hours but some may take longer.  Physical items typically arrive within 1-3 weeks depending on availability. If rush service is needed, please send an email to libdoc@ohsu.edu after submitting your request.

How will my article arrive?
We provide all article requests as electronic PDFs.  You will sign into your Get It For Me account and click on the link called 'fulfilled PDFs'. 

How long is my requested PDF available for viewing?
PDFs will be accessible from your account for approximately 30 days.  After this time they will be deleted from our server and cannot be retrieved. Please download or save the PDF to your device prior to the 30 days.

How long can I keep physical items?
Loan periods vary; see the book strap on the front of your item for the due date.  Typical checkout periods are 2-4 weeks with one 2-4 week renewal. If you need a book for longer than a given due date, make a new request for the item and we will obtain it from a different library. 

Why can’t I access my PDF?
If you have been notified that your PDF is available in your Get It For Me account but see File Not Found in “view fulfilled PDFs,” or a link is sent to you and clicking on the link generates the message The resource you are looking for has been removed, had its name changed, or is temporarily unavailable, your PDF is available but still in the process of moving to one of our servers. If your PDF is not accessible after a few minutes, please email libdoc@ohsu.edu and we will move it over manually.    

Where do my requested items come from?
Your requests are fulfilled either from our print collection and then scanned into PDFs, or from libraries around the world in the form of physical materials or electronic PDFs.

Where do I pick up incoming physical materials?
You will receive a notification email with information about various pickup options.  Contact us if none of the listed options work for you. Please be aware that users are responsible for any items lost or damaged in the mail.

Where is my PDF?
If a ‘File not found’ message pops up after you were notified that a requested PDF is available, this indicates that the PDF has not been fully uploaded to the local server.  It does not mean that the requested item is not obtainable. Please wait up to 10 minutes for your PDF to fully upload to the server. If after this time your PDF is still unavailable, please contact us.

If you have questions please contact us.