OHSU Transportation Updates

The COVID-19 situation continues to evolve, both at OHSU and in the general public. As more people work from home or choose to stay home for personal reasons, the tram and transportation operations will adapt to accommodate commuter needs as best we can. 

Beginning Monday, March 16, 2020, mandatory telework will be required for all employees who are able, and so equipped. Modified Operations for employees is declared beginning March 23. People with an OHSU login can visit OHSU Now for the latest updates.

Effective March 18, 2020

Parking will be free effective Wednesday, March 18, in specific lots with some key restrictions:
  • Patient parking is still reserved for patients only. See the list and map for Marquam Hill and the South Waterfront. Permit areas will be free, do not park in 24/7 reserved stalls.
  • The Yellow Zone in Garage F will be reserved for swing shift parkers.
  • Garages that are not managed by OHSU will not be free for anyone who pulls a ticket and parks. They will be free for annual permit holders who pay by payroll deduction. Those garages include:
    • Riverplace
    • Opera House
    • 4th and Clay
    • Market Square Building
  • Employee payroll deductions and departmental parking charges will be stopped effective March, 18.
Marquam Hill: Free employee parking facilities:
  • Garage A, Level P2
  • Garage C, Levels P2 and P4
  • Garage D, Levels P3 – P6
  • Garage E, Levels P4 – P6
  • Garage F, Levels P1 – P4 and P6 – P8
  • Garage K, Level P4
  • Surface lots 10, 30, 40, 50, 60, 70, 90*
South Waterfront: Free employee parking facilities:
  • Schnitzer Lot* 
  • Robertson Collaborative Life Sciences Building, P2 Level
  • Rood Family Pavilion, P3-P6 Levels
  • Surface Lot 33*
  • Bancroft in OHSU-marked stalls
  • Marquam Plaza
  • Whitaker Lot*
* Oversized vehicles allowed. 

Patient-only facilities on Marquam Hill: 

  • Garage B
  • Garage C, Levels P1 and P3
  • Garage D, Levels P1 and P2
  • Garage E, Levels P1 – P3
  • Garage F, Level P5
  • Garage K, Levels P1 – P3
  • Garage G
  • Surface Lot 20 reserved for medical transport
Patient-only facilities on South Waterfront:
  • Center for Health & Healing
  • Robertson Collaborative Life Sciences Building, Level P1
  • Rood Family Pavilion, Level P2 Guest House only
  • Whitaker*
* Oversized vehicles allowed.

To provide personal space, tram loading has been limited to fewer than 10 people per cabin. To reduce the overall number of people on the tram, OHSU is working with City of Portland to temporarily cease general ticket sales. Tram attendants and guides are available to help direct foot traffic, prioritize urgent trips, and guide people to other inter-campus options.

Employees and patients are still permitted to use the tram for transportation between campuses, but we ask that trips be limited as much as possible.


This service is dependent on Lyft continuing to transport people. Per Lyft guidelines you cannot use Lyft if you are symptomatic, please see the COVID-19 OHSU site for information on steps you should take.

How is OHSU using Lyft for COVID-19?
Lyft Concierge allows multiple authorized users to hail Lyft rides on behalf of their constituents. In response to COVID-19, OHSU has created a specific ‘COVID-19 Lyft Concierge’ account to facilitate travel for OHSU Members during Modified Operations. All rides hailed via this account are being centrally funded. *The transport of patients or symptomatic OHSU members is not permitted via the Lyft Concierge platform.
How do I get access to the COVID-19 Lyft Concierge account?
A department representative should email with a list of OHSU emails for any employees from your department/group that need access. We will not be setting up individual requests at this time, the request must come from a manager or representative of your department. Instructions.
More Lyft information:

Effective Wednesday, March 25, 2020, South Waterfront and Marquam Hill Shuttle service will be halted until further notice. Please email with any questions. 

At time of publishing, TriMet continues to operate under normal schedules with increased bus and train cleanings. Visit for the latest.

March 17, 2020 service update
  • Self parking: Available in the fenced off Go By Bike area.
  • Go By Bike staff will be on site : 7am - 7pm Monday to Friday
  • Locks : Available to borrow. Supplies limited.
  • Free bicycle repairs: Available to OHSU workforce members who are required to be onsite. Fill out the repair form at and leave your bike with an attendant. 

More resources for biking to OHSU:

Effective Monday, March 30, the process for new hires to receive their ID badge and complete onboarding paperwork will change. For additional details visit our O2 page.  

The Customer Service Centers are operating with reduced hours due to Modified Operations. Lobby capacity is limited to one person at a time.

Customer Service Centers

Marquam Hill: Physical Plant

  • Open weekdays, 8 a.m. to 2 p.m.
  • Closed for OHSU holidays.

South Waterfront: Rood Family Pavilion

  • Open weekdays, 8 a.m. to 2 p.m.
  • Closed for OHSU holidays.

For general badge questions:

For badge reader, time schedules or access control questions:

Additional resources


OHSU is providing new resources to help workforce members create their best setup with telework.