For Pediatric Patients and Families

A male health care provider reading a children's book to a little girl in the waiting area of Doernbecher Children's Hospital.

At OHSU Doernbecher, we do more than treat your child’s medical condition. We also support the well-being and comfort of your child and family. Our services include:

Find more support services and resources, plus more information about our amenities.

Kids can be kids

We place a high priority on treating your whole child. With that in mind, we offer:

  • Child Life Program specialists to help your child and family cope through play, education and other activities.
  • Indoor playrooms in both patient units, and outdoor playgroundson the first and ninth floors.
  • Visits with our hospital facility dogs, Hope and Davis, and animal-assisted therapy teams.
  • Art projects for all ages, and video games in playrooms and the emergency waiting room.
Photo of straws and fuzzy pompoms arranged in a circle

Concierge services

Friendly specialists staff our concierge desk in Doernbecher’s main lobby. They can help you navigate our campus, and they strive to answer any question. Hours are 5:30 a.m. to 4 p.m. weekdays. 

At night and on weekends, visit the main OHSU concierge desk in the ninth-floor lobby of OHSU Hospital. Hours are 5:30 a.m. to 9 p.m. weekdays and 9 a.m. to 7 p.m. weekends. You can reach the main desk from Doernbecher by using the ninth-floor sky bridge.

Concierge specialists can provide:

  • Directions around campus, parking garages and nearby areas.
  • Information such as building names and Portland Aerial Tram hours.
  • Materials such as bus schedules, tram passes for patients and their loved ones, and maps for the city and nearby Marquam Trail.
  • Help looking up a family member’s appointments or other information.

Other Doernbecher amenities

We also offer:

  • Free Wi-Fi access throughout Doernbecher and OHSU.
  • Family lounges equipped with a refrigerator and microwave where you can relax, eat and talk with other families.
  • Accommodations in patient rooms for one or two parents (please note that siblings cannot spend the night).
  • Family Resource Center in the lobby with computers, information and interpretive services.
  • A meditation room on the 10th floor, plus chaplains to offer support.
  • Laundry facilities on the 9th floor.
  • Rood Family Pavilion, an OHSU guest house that offers accommodations to out-of-town patients.
  • Vending machines on the ninth floor.

For families

Call 503-346-0640 to:

  • Request an appointment
  • Seek a second opinion
  • Ask a question

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