For Pediatric Patients and Families

A male health care provider reading a children's book to a little girl in the waiting area of Doernbecher Children's Hospital.

At OHSU Doernbecher, we do more than treat your child’s medical condition. We also support the well-being and comfort of your child and family. Our services include:

Find more support services and resources, plus more information about our amenities.

Kids can be kids

We place a high priority on treating your whole child. With that in mind, we offer:

  • Child Life Program specialists to help your child and family cope through play, education and other activities
  • Indoor playrooms in both patient units, and outdoor playgrounds on the first and ninth floors
  • Visits with our hospital facility dogs, Casey and Davis, and animal-assisted therapy teams
  • Art projects and art therapy for all ages, and video games in playrooms and the emergency waiting room
Photo of straws and fuzzy pompoms arranged in a circle.

Concierge services

Friendly specialists staff our concierge desk in Doernbecher’s main lobby. They can help you navigate our campus, and they strive to answer any question. Hours are 5:30 a.m. to 4 p.m. weekdays. 

At night and on weekends, visit the main OHSU concierge desk in the ninth-floor lobby of OHSU Hospital. Hours are 5:30 a.m. to 9 p.m. weekdays and 9 a.m. to 7 p.m. weekends. You can reach the main desk from Doernbecher by using the ninth-floor sky bridge.

Concierge specialists can provide:

  • Directions around campus and to parking garages and nearby areas
  • Information such as building names and Portland Aerial Tram hours
  • Materials such as TriMet schedules, tram passes for patients and their loved ones, and maps for the city and nearby Marquam Trail
  • Help looking up a family member’s appointments or other information

Other Doernbecher amenities

We also offer:

  • Free Wi-Fi access throughout Doernbecher and OHSU
  • Family lounges with a refrigerator and microwave where you can relax, eat and talk with other families
  • Accommodations in patient rooms for one or two parents (siblings cannot spend the night)
  • A meditation room on the 10th floor, plus chaplains to offer support
  • Laundry facilities and vending machines on the ninth floor
  • Rood Family Pavilion, an OHSU guesthouse for out-of-town patients

For families

Call 503-346-0640 to:

  • Request an appointment
  • Seek a second opinion
  • Ask a question

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