Schedule and Prepare for your Visit

Step 1

Schedule your visit

Step 2

Sign into or sign up for MyChart. You will need a MyChart account to receive your results.

  • If you have a MyChart account: After you schedule your visit, you will be asked to sign in.
  • If you do not have a MyChart account: After you schedule your visit, please click on “SIGN UP NOW” to create a MyChart account.

Download the app: To use MyChart on a mobile device, download the MyChart app from the Apple App Store or from Google Play.

Step 3

  • Complete your PreCheck-In in MyChart. View more detailed instructions on our Prepare for your visit page.
  • Please check in for your visit within seven days of your appointment.

If this is a medical emergency, please dial 911. OHSU Virtual Visits-Urgent Care is not meant to replace your primary care provider. This is not a prescription fulfillment program and there is no guarantee that we will write a prescription for you. We do not prescribe DEA controlled substances and certain drugs that are non-therapeutic or considered harmful because of their potential for abuse.

To use OHSU Virtual Visits-Urgent Care, you will need a smartphone, computer or tablet that has a working camera, microphone, speakers and high-speed internet. You will also need to be located in the state of Oregon or Washington.

In these Terms of Service, all references to OHSU shall include OHSU and any person or entity acting on behalf of OHSU to deliver the OHSU Virtual Visits-Urgent Careservice. By signing up for OHSU Virtual Visits-Urgent Care, I understand and agree to the following terms of service for email communication:

  • I hereby consent to receive communications about my or my child’s OHSU Virtual Visits-Urgent Care  appointments via email.
  • I understand that email communications, outside of OHSU MyChart messaging, may contain information I wish to keep confidential, such as information about my healthcare team.
  • I understand that email messages outside of OHSU MyChart for OHSU Virtual Visits-Urgent Care are not encrypted and may not be confidential.
  • I also understand that OHSU cannot assure the privacy of an email for OHSU Virtual Visits-Urgent Care.  Email travels via the public Internet or my carrier’s network.  It is not possible to verify that an email is actually received, opened and read by the intended recipient.  I accept the risk that my medical information may not be confidential when being sent via email.
  • I agree and understand that OHSU takes no responsibility for and disclaims any and all liability arising from any breach of confidentiality not caused by OHSU, inaccuracies or defects in software, communication lines, virtual private network, the internet or my internet service provider, mobile carrier or mobile carrier’s network, access system, computer hardware or software, or any other service or device that I use to access emails.
  • I agree and understand that OHSU reserves the right to terminate email communication related to OHSU Virtual Visits-Urgent Care appointments with me at any time for any reason without prior notice.
  • I understand that I may terminate receiving email communications related to my or my child’s OHSU Virtual Visits-Urgent Care appointments by clicking the “Unsubscribe” link in any OHSU Virtual Visits-Urgent Care email that I receive outside of OHSU MyChart.
  • I agree to notify OHSU as soon as practical if my email address changes. I also agree and understand that OHSU takes no responsibility for and disclaims any and all liability arising from my failure to notify OHSU of a change in my email address.
  • I understand that I may receive emails on my mobile phone or such other device or program that allows the receipt of emails. By providing my consent to participate in this service, I approve any charges from my mobile carrier or other third party to receive such emails.