About Us

SoundSource is part of Oregon Health Sciences University’s hearing services. We provide total hearing solutions to enrich and enhance your listening experience. The goal of SoundSource is to help people hear for life. Our primary emphasis is on hearing aids and preventing hearing loss.

SoundSource offers a full range of hearing services including:

  • Full hearing aid services including recommending, dispensing and programming
  • Comprehensive hearing evaluations for adults
  • Hearing loss prevention education
  • Custom earplugs for noise protection
  • Musician earplugs
  • In-ear monitor systems

We are located on the South Waterfront down the street from the Center for Health and Healing, next door to Mirabella.

At OHSU SoundSource we recognize the value of every person and are guided by the commitment of Oregon Health Sciences University (OHSU) to improve the health and quality of all through excellence and innovation.  We strive to provide exemplary care and service through integrity, honesty and fairness. 

Meet our team

Shelly Boelter, AuD CCC-A

Shelly Boelter, Audiologist, SoundSource Hearing Center

"There is a lot of information out there on hearing loss and hearing solutions. It is my goal to educate people on their hearing and find unique solutions to fit their lifestyle. I not only am concerned about how you hear on paper, but how I can help improve your life and overall wellness."

Shelly Boelter, Doctor of Audiology, specializes in the rehabilitation of hearing through hearing instruments and total communication systems. She understands each patient is a unique individual and should be involved in developing their best hearing plan. 

Dr. Boelter is currently a Portland area representative on the Oregon Academy of Audiology (OAA) board.  She has previously held positions of President and Education Chair.

Dr. Boelter is originally from Wisconsin, but now calls Oregon her home. She loves what Oregon has to offer and spends most of her time outdoors and training for her new favorite sport, cyclocross.

Rachelle Brookins, Office Manager

Rachelle Brookins, Office Manager, SoundSource Hearing Center

"People should not be afraid to ask questions about their hearing. Hearing loss impacts not just the person, but the entire family. It is my goal to help improve the entire families well being and quality of enjoying time together, not just the person's ears, those around are affected too."

Rachelle, Office Manager, graduated from Oregon State University with a Bachelor of Science in Health Care Management & Policy with a Certification in Gerontology. Rachelle quickly learned that the hearing industry is a very rewarding field to work in; Hearing is an imperative aspect of our health! To be part of a field that has the power to enhance one's quality of life is very gratifying.

Rachelle is a native Oregonian and enjoys the changing seasons of the fabulous northwest. Aside from spending time with her loved ones, Rachelle enjoys traveling, sewing and playing fetch with her Maltese puppy Stella. Go Beavs!

Lauren Wilcox, Audiology Technician

Lauren Wilcox, Audiology Technician, SoundSource Hearing Center

"It’s remarkable to see the differences that even small advancements in hearing technology have on patients’ lives. Between the technological advancements in hearing aids themselves and the accessories that are available, it is opening up a whole new world of possibilities and opportunities to connect with the world that previously were intimidating, challenging or even inaccessible."

Lauren Wilcox, Audiology Technician, graduated from Portland State with a Bachelor of Arts in Business Administration.  She has always had an interest in the field of healthcare and was excited to join the SoundSource team at OHSU.  

Lauren is a Portland native and avid photographer.  Outside of work, she spends most of her time adventuring with her dog, Scamp, and taking pictures along the way.  She loves to travel with her most recent adventures taking her to New Orleans, Paris, and Norway.  Lauren’s favorite place to visit is still her family's cabin at Lake of the Woods in southern Oregon. 

Contact us

Phone: 503-418-2555

Fax: 503-688-6595

Email: OHSUSoundSource@ohsu.edu



Monday – Friday, 9:30am - 5:00pm
Saturday – Sunday, Closed


SoundSource Hearing Center
3550 S Bond Ave, Suite #173
Portland, OR 97239

Map and Directions

We are located two blocks south of the Center for Health and Healing, next door to Mirabella. Metered street parking is available, or we are able to validate parking if you choose to park in patient parking at the Center for Health and Healing.

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