OHSU

Emergency Communication Center

Emergency Transport Coordinator answering phone

LINKING OHSU, THE MEDICAL COMMUNITY, AND THE PEOPLE OF THE NORTHWEST

From Emergency Transports to Physician Consults - We Create Solutions

The Emergency Communication Center (ECC) located at OHSU in Portland, OR. has many roles within OHSU, Doernbecher Children's Hospital (DCH), Emergency Medical Services, and the Northwest region. Our work environment is dynamic with multiple roles.  We provide:

·Patient transfers

·Physician consults

·Ambulance medical and trauma communication

·Pediatric and neonatal team dispatch

·Rapid Response Team dispatch

·Paging

·Medical documentation

 

Experience Matters

Managing disasters is not for beginners.  7 of our 15 team members have been in the career for over 13 years.  Whether we are directing ambulances during a crisis, arranging transports for critically ill children, or linking paramedics to trauma centers, we are ready to handle any situation.

 

Send and Receive

Our communication systems are extensive, reliable, and secure.  We monitor, record, and save every consult, transfer, trauma entry, phone call, and radio report. Our data is used to analyze trends.

Radio networks cover the metropolitan area for reports. We have landline and satellite telephones to provide coverage during natural and man-made disasters. 

Information Headquarters for the OHSU Emergency Department

Everything comes through the Emergency Communication Center. 

·Telephone calls

·Ambulance reports

·Inter-hospital transfers

·Page requests

We get it all.  Our data is used to analyze trends. Questions dealt with ASAP. We understand the urgent needs of those we serve.

 Panoramic View of the Emergency Communication Center

Our History at OHSU

The Emergency Communication Center was created in 1977 to assist the OHSU Emergency Department.  Now we operate within and outside the boundaries of OHSU providing a diverse range of services for our community and our state.


EMERGENCY COMMUNICATION CENTER

503 494-7551

LOCATION

OHSU Emergency Communication Center
OHSU Mail Code UHS40
3181 SW Sam Jackson Park Rd
Portland, OR  97239

QUICK STATS IN 2013

Estimated number of phone calls - 55,000/month

Estimated number of page requests - 145,000/month

Estimated number of ED ambulance reports - 700/month

QUICK STATS IN 2013: 

Inter-hospital patient transfers - 8437

Inter-hospital trauma transfers - 1160

Trauma scene call system entries - 2932