OHSU

Billing & Insurance

How you pay for your healthcare will depend on whether you have health insurance and the type of coverage you have.

Referrals

Some services require authorizations and referrals before you receive healthcare services. Be sure that you confirm what is required by your insurance company prior to receiving any services. You could be responsible for all charges if proper authorization or referrals are not obtained. 

Registration

To ensure that registration and insurance billing is as efficient as possible for you, please provide us with complete information about your primary and/or secondary health insurance and bring your insurance card(s) with you to any visit. Inform us if your personal information has changed since your last visit. 

Co-payments

Insurance co-payments should be paid at the time of service.

Your Insurance Coverage and Benefits

Please contact your insurance company before your visit to OHSU to verify your benefits and coverage. Be sure to verify with your insurance company that OHSU is a participating provider for your plan.

Insurance plans and medical networks covered by OHSU

OHSU participates in the insurance plans and medical networks listed below by providing primary and specialty care. This list is not all-inclusive. If you are interested in using OHSU for your healthcare needs, and your plan or network is not listed below, call your insurance company to ask if OHSU is an approved option for you.

  • PPO, Managed Choice, Elect Choice, Choice POS II plans
    Provider Service Center at  888-632-3862
  • Primary Choice (HMO), QPOS and US Access Plans
    Provider Service Center  800-624-0756
Great-West Healthcare

Health Net of Oregon    

  • Customer Contact Center (non-Medicare plans)
    888-802-7001

Kaiser Permanente
800-813-2000

LifeWise 
800-596-3440

Managed Healthcare NW (Cancer Treatment)

  • MHN Provider Relations Department 503-413-5800
  • MHN Medical Claims - Robyn Fischer, Claims Coordinator 503-413-5800

MultiPlan / Private Healthcare System (PHCS) Preferred Provider Organization

  • PHCS Network 
    866-680-7427
  • PHCS Healthy Directions 
    800-678-7427
  • The MultiPlan Network 
    888-342-7427

ODS Preferred Provider Organization

Medical Intake Line (Referral and authorizations)
503-243-4496

Professional Services Line
503-243-3968

PacificSource
800-624-6052

Providence Health Plans

  • Providence Exclusive Provider Organization(EPO)
    503-574-7500 or 800-878-4445
  • Providence Health Plan Customer Service
    503-574-7500 or 800-878-4445
  • Providence Preferred Customer Service
    503-574-7600 or 800-793-9338
Regence BlueCross BlueShield of Oregon

Customer Service 503-225-6619 or (800) 365-3155

Samaritan Health Services

  • Samaritan Choice Plans (self-funded) Member Services
    866-300-4100
  • InterCommunity Health Network (Medicaid) Member Services
    800-757-5114
  • Samaritan Advantage Health Plan (Medicare Advantage Plan) Customer Service
    800-317-7489

Three Rivers Provider Network

  • Member Relations - call 1.866.393.0966 Monday - Friday, 9AM - 4PM PST
  • Contracting and Credentialing
    Chris Majomut - Direct Line: 619.600.4829; Fax 619.600.4813; Email:
    cmajomut@trpnppo.com
    Joshua Majomut - Direct Line: 619.600.4807; Fax 619.600.4813; Email:
    jmajomut@trpnppo.com
    Seth Breeden - Direct Line: 619.600.4810; Fax 619.600.4813; Email:
    sbreeden@trpnppo.com

TriWest Health Care Alliance - Military Personnel only 
888-874-9378

Tuality Health Alliance
503-681-1018 or 800-681-1901

UnitedHealthcare

 

More Info

Outpatient Hospital Departments

If you're a Medicare or TRICARE patient, you may notice that OHSU is changing its billing methods for doctor visits to our clinics (there won't be any changes for hospital visits).

  • All bills will now be split into two parts: one for the place where you receive care and the other for the services provided by your doctor.
  • This change takes effect November 1, 2009.
  • Have more questions? Want to talk to a specialist? Give us a call at: (800) 752-4447, option 2.