Interlibrary Loan Service

(sign in to request an item or to create an account)

 

Obtaining material not owned by OHSU Library from other libraries


OHSU Faculty, Residents, Staff and Students:

  • How much does it cost?
    OHSU faculty, staff and students receive 10 free requests per year (faculty/residents/staff) or quarter (students). After the 10 free ILL request cap has been reached, the following fees apply:
    $10 per request for faculty, residents and staff.
    $2 per request for students.

  • How do I pay once I've reached my request cap or have requested a rush?
    Faculty, residents and staff may pay with a departmental alias and FAID or request a monthly invoice.
    Students pay via their ISIS student account.

  • How long does it take to receive items?
    Allow up to a week to receive an article.
    Allow up to three weeks to receive a loan.
    Note: time frames listed above are maximum time frames.

  • How will my article arrive?
    We provide all article requests as electronic PDFs. You will sign into your interlibrary loan/document delivery account and click on the link called 'incoming PDFs'. PDFs will remain 'live' in your account for approximately 30 days. After this time they will be deleted from our server and cannot be retrieved.

  • I need my item ASAP, how can I get it?
    Articles are guaranteed within 24-48 hours (based on departmental business hours) only when a 'rush' service is placed on a request. A rush service is an additional $10 for faculty, residents, staff and students.
    For books needed within a week, please contact the department directly.
    We do not offer rush service for textbooks.

  • I'm a distance user (campus is not located in Portland), what services am I eligible for?
    Borrowed physical materials are mailed to distance users free of charge. A return mailing label is also provided.
    Distance users are also eligible for free document delivery service.

  • Where do I pick up incoming physical materials?
    In your request, you will have specified where you wanted to pick up your items, either the BICC Library Service Desk or the LRC Library Service Desk. Campus mailing items can be a possibility, though users are fully responsible for any items lost or damaged in the mail.

  • How long can I keep physical items?
    Loan periods vary depending on the providing library. Typical checkout periods are 2-4 weeks with one 2-4 week renewal.

  • Are there limitations or restrictions on what I can request?
    We will do our best to obtain most items, though we do not fulfill leisure material requests (see Summit). If you aren't sure whether we can get something, submit a request and we will let you know if we are unable to acquire it.

  • Didn't see your question?
    Please contact us or visit our FAQ/Policies/Fees page.


Non-OHSU Users:

Please order items via Loansome Doc.  For more information, click here.