OHSU

Trauma Communication Center

THE RIGHT PATIENT TO THE RIGHT HOSPITAL AT THE RIGHT TIME

Helicopter crew on scene assisting injured boy.

Oregon - National Leader in Trauma Strategy

25 years ago Oregon became the second state in the nation to establish a  trauma system designed to triage, treat, and track seriously injured patients.  The Trauma Communication Center located in Portland, OR plays a pivotal role relaying information between first responders in the field and receiving hospitals.

Coordinated Care Saves Lives

The Trauma Communication Center monitors the status of the two Portland Level 1 trauma centers, OHSU and Legacy Emanuel.  We direct ambulances to the right hospital based on

  • scene location
  • hospital status
  • number of injured patients

If one facility is on divert we send the patient to the other trauma center.  For 3 or more victims, we distribute the patients to avoid hospital overload.

When the Outcome is Life or Death - Minutes Count

Critical injuries demand an immediate response.

  • We have a dedicated 800 MHz trauma channel and recorded telephone line.
  • We provide one contact point for paramedics and trauma teams.
  • We get the most information with the least number of questions.
  • We given crucial updates to the receiving hospital.
  • We page out the OHSU trauma teams.
  • We activate the OHSU helipad.

Statewide Trauma Registry

Every radio or phone call into the Trauma Communication Center is on a recorded line.  We document every patient entry in our secure database.  We collect information on:

  • scene location
  • time of incident
  • EMS response
  • type of accident
  • patient information
  • types of injuries, medical interventions

Researchers use our data to

  • study trauma system effectiveness
  • analyze trial medications
  • recommend quality control and improvement

Our History at OHSU

Trauma Communication Center dispatcher taking a helicopter radio report.

In 1987 the Emergency Communication Center was selected to be the Trauma Communication Center for Region 1, the Portland Metropolitan area and Southwest Washington.  Every year thousands of trauma system entries are made through the Trauma Communication Center to Oregon's Level 1 trauma centers.


TRAUMA COMMUNICATION CENTER

Healthcare Professionals call -
503 494-7333

LOCATION:

OHSU Emergency Communication Center
OHSU Mail Code UHS40
3181 SW Sam Jackson Park Rd
Portland, OR  97239

QUICK STATS IN 2012:  
Portland area and Southwest Washington

Total number of trauma scene calls - 2932

Total number of trauma transfers - 1160

Total number of trauma helicopter flights - 237

Analysis of trauma scene entries by county -

  • 50% from Multnomah county
  • 21% from Washington county
  • 21% from Clackamas county
  • 8% from other Oregon counties