OHSU

Your Medical Record

We maintain medical records to help serve you and your health care providers, and to meet legal, accrediting and regulatory requirements. Release of information from a medical record must meet legal requirements and OHSU Healthcare policy. You--or those who are legally permitted to do so--can request access to your protected health information at any time.

Who can get copies of medical records?

  • Adult patients may ask for copies of their own medical records.
  • Parent or legal guardian may ask for copies of their minor child’s medical records.
  • A person with a legal power of attorney may ask for copies of the medical records of someone named in the power of attorney (for example, wife, husband or partner, a disabled adult).
  • The legal next of kin may ask for copies of a deceased patient’s medical records.

How do I request a copy?

To request a copy of your medical records, contact Medical Correspondence in the Health Information Services Department at 503 494-6288 or (phone) or 503 494-6970 (fax).

What does the information mean?

You should always discuss your health information with your doctor. They can help you understand entries and interpret the information on your chart.

How much does it cost?

A fee to cover the cost of copying and postage is charged for copies of medical records. Call Medical Correspondence at 503 494-6288 for current pricing, and allow 7-10 business days for receipt by mail.

Something doesn't look right. What do I do?

If you think you have a correction to specific information on your record, call Medical Correspondence at 503 494-6288. You can talk about your concerns then, and, if needed, request an Amendment of Health Information form. An accepted amendment will be made part of your permanent health record. 

Good to Know

  • View your health information online through MyChart, your OHSU portal into your electonic medical record.
  • Obtain copies of radiology films or CDs by calling 503 494-8631
  • Call 503 494-8760 to obtain copies of past or current medical bills.