OHSU

Faculty/Staff News 10/13

News @ Emma Jones Hall

Nomination

Heather Sturgill, administrative coordinator, has been nominated for a four-year term on the Association of Family Medicine Administration (AFMA) Board of Directors. Her name will be placed on the ballot for voting by the general membership at the April Residency Program Solutions Conference. If elected, Sturgill will be responsible for chairing one AFMA committee as determined by the AFMA president. The AFMA Board of Directors is made up of 12 family medicine coordinators and administrators. AFMA is dedicated to the professional growth and development of its members with particular emphasis on administration and coordination of health care delivery, education and research within Family Medicine Residency Programs. 

New employee 

Annie Ericson, Research Assistant 2Annie Ericson is a new research assistant 2. She will be performing project coordination for the Length of Training Pilot Program with Patty Carney, PhD, and Pat Eiff, MD. Ericson has a bachelor’s degree in Spanish and a master’s degree in Applied Linguistics from the University of Minnesota. Before joining OHSU, she was the project evaluation coordinator with Healthy Youth Development Prevention Research Center at the University of Minnesota. Her research focus is program evaluation.

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News @ Gabriel Park

Patient visits for August: 3,175 (390 under goal)

Phone Abandonment Rate: 3.58%

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Aureauna Navarro, MA
Aureauna Navarro, MA
Samantha Meyer, MA
Samantha Meyer, MA
 
Amanda Walsh, MA

News @ Richmond

Patient Visits for August: 4,080  (148 over goal)

Phone Abandonment Rate: 8.97%

Employee of the Month:  Reva Hollingsworth, MA

New employees

Aureauna Navarro is a new relief medical assistant. As a relief, she will float to wherever an extra hand is needed, including both the back and front offices. She has a diploma in medical assisting and CMA certification. Before joining Richmond, Navarro worked for Medical Staffing Society. Her hometown is Hillsboro. She enjoys the outdoors, spending time with family and friends and going to the beach.

Samantha Meyer is another new relief medical assistant. She will float as needed. She has a diploma in medical assisting from Concorde University and is currently attending Portland Community College. Prior to joining Richmond, she worked at Doernbecher Children’s Hospital. Meyer is married with a 2-year-old. She coaches softball at La Salle High School, is a Ducks fan and enjoys the outdoors.

Amanda Walsh is a medical assistant. She is a graduate of Concorde Career College. Prior to joining Richmond, she worked in the OHSU Plastic Surgery Department. Her hometown is Grants Pass. She enjoys spending time with her family, camping, barbequing and outdoor activities.

Stellar HRSA review

Family Medicine at Richmond underwent a two-and-a-half-day, in-depth review by three Health Resources and Services Administration consultants and one project officer in mid-September. At the end of the review, the team announced that there were no “findings” at all. The report will include process improvement advice, but no findings that require a response. The news was received positively by the clinic staff and board and department leadership. The HRSA team leader said that, out of about 200 reviews he has conducted, Richmond was only the fifth clinic with no findings. In addition, the reviews were complimentary about the board, the quality program, the leadership and the department and OHSU support for the Community Health Center.

The team also plans to highlight two clinic initiatives nationally as “best practices” – the REaCH program (Richmond Engagement and Community Health) led by Christina Milano, MD,  - and the Suboxone initiative led by Nick Gideonse, MD.

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News @ Scappoose

Patient visits for August:  2,266 (352 under goal)

Phone Abandonment Rate: 5.45%

New employee

Jim Pumphrey, MAJames Pumphrey is the new certified medical assistant. He will be assisting patients and providers and performing all point-of-care testing, EKGs, phlebotomy, injections and phone encounters. He is a graduate of Concorde College in Portland. Before joining Scappoose, he worked at OHSU Family Medicine at Richmond Clinic. His hometown is Rainier. He is married with two sons.

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News @ South Waterfront

Patient visits for August: 3,726 (366 under goal)

Phone Abandonment Rate: 6.42%

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Employees of the Month

Emma Jones Hall

Marti Mendenhall, Administrative Coordinator

Marti Mendenhall
Administrative Coordinator

Gabriel Park

Ursula Guzzetti, PAS

Ursula Guzzetti, PAS

Scappoose

Shannon Zuschlag, MA

Shannon Zuschlag, MA

John Richardson-Fitch, MA

John Richardson-Fitch, MA
Patient Choice Award

South Waterfront

Joanne Wecht, MA

Joanne Wecht, MA