Joan Ash, Ph.D., M.L.S., M.S., M.B.A. is Professor and Vice Chair, Department of Medical Informatics and Clinical Epidemiology, School of Medicine, Oregon Health & Science University (OHSU), Portland, OR. She holds masters degrees in library science (Columbia University), health science (California State University, Northridge), and business administration (Portland State University). Her doctorate is in Systems Science: Business Administration from Portland State. She has served on the Boards of Directors of the American Medical Informatics Association, the Medical Library Association, and on NLM’s Biomedical Library and Informatics Review Committee, and is an elected fellow of the American College of Medical Informatics. Her research has as its focus behavioral and social issues related to implementing clinical information systems, specifically computerized provider order entry, and the use of qualitative methods for conducting such studies. She leads a NLM funded research team with a web site at cpoe.org.