OHSU

FAQs

Integrity Education and Big Brain Course Frequently Asked Questions (FAQs)

Big Brain FAQs

What is "Big Brain?"


Big Brain is a portal for online education at OHSU. Big Brain delivers online education and provides user transcripts and reporting capabilities.

How do I log in to "Big Brain?" 

The first time you use Big Brain you will need to register. Go to the Big Brain web site and Click on the Big Brain logo. Select the register here link from the login page at https://bigbrain.ohsu.edu/. OHSU employees and students will use their Network login and password. All others will be asked to create a login and password. After registering, return to the login page and log in.

Can I access Big Brain from home using the Internet?  

Yes, the site is accessible from any computer with internet service. Some courses, however, may be restricted to the OHSU intranet. Courses only available on the OHSU intranet will be identified on the Course Catalog page.

I have forgotten my Network username and/or password, how can I login? 

Contact the OHSU Help Desk at 503 494-2222 (6:00a - 6:00p) for assistance with your Network username and/or password.

What if I am new to OHSU and do not yet have a user login?  

Follow the instructions on the registration page and select the register here link for new OHSU employee or student, employee ID not assigned.

What if I am a visiting scientist, a non-OHSU student, a vendor, or someone else who does not have an OHSU login?  

Follow the instructions when you click the register here link and select the appropriate affiliation. You will need to provide some additional information about yourself and your affiliation to OHSU and then asked to create a login and password. Once complete, return to the login page and login.

How do I monitor compliance for my department and/or employees?  

Only employees with supervisor responsibilities are authorized to access faculty and staff * compliance reports within Big Brain. If for some reason you are employee who should have access but are denied, please send an e-mail. *Due to FERPA issues, student compliance reports are not available on-line. Student reports for each school will be pulled on request and sent directly to the designated HIPAA contact for each school. 

To access a report, login to Big Brain. Click on Report Builder in the top navigation bar. Select the title of the course for which you wish to gather information. Build a query from the data fields (such as organizational number, course status). Select the “Search” button. You can export your results to pdf form or Excel.

For managers and supervisors: I can’t find a learner’s record in Big Brain


New employees, new students, and other alternate users (visiting scientists, volunteers, consultants, non-OHSU physicians, etc.) may not appear in the Report Builder. Please use the Individual Learner Search at the bottom of the Report Builder page to locate their record.

My employee appears in the HIPAA “not completed” report but I know they have completed HIPAA 

If you feel the status for a given course is not correct, verify with the learner that they have registered with the Big Brain system. This will ensure that any historical records are imported into the system.

How can I print a certificate for a completed course?

  1. Login to Big Brain
  2. From your list of courses, scroll down to the desired course
  3. Completed courses have a PDF button to the right of the text, "Status: Completed"
  4. Click on the PDF button to open a copy of the certificate
  5. Select the print button

 

Respect at the University

Who has to take the A Higher Standard: Respect at the University (RAU) course?  

Everyone at OHSU, including employees, students, faculty, and volunteers, is required to complete the Respect at the University education.

Why do I have to take this training?


OHSU is legally obligated to train its workforce and student population regarding the prohibition against unlawful discrimination and harassment in the workplace and educational environment. Consistent with this obligation, OHSU maintains policies that prohibit unlawful discrimination and provide for a complaint procedure to address concerns. This course is one of several mechanisms used to disseminate OHSU's expectations to prevent unlawful discrimination and harassment and to reinforce OHSU's Code of Conduct, which requires everyone at the university to engage in respectful behavior.

When and where should I take the course?  

You should check with your supervisor about when and where s/he would like you to take the course. It can be accessed from any computer connected to the internet, logging on to Big Brain. All current employees and students must complete this course within 60 days. New employees, students, visiting scientists, and others must complete the course within 30 days of being hired as an employee, enrolling as a student, or arriving at OHSU. Completion on this course is required.

What if I am unable to take a computer course as a result of my disability?  

Please contact AAEO at (503) 494-5148. AAEO and your supervisor will arrange reasonable accommodation, including alternate formats, to take the course.

How long will the program take? 

You should plan on about 50 minutes to complete this training. You may need more time than this, depending on what you do here and how many interruptions you have. It might be best to designate 50 minutes of uninterrupted time.

What happens if I exit the program before I am finished?  

The Respect at the University Program has a bookmarking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time, you will automatically go back to where you were.

What if I am having trouble getting the program to run on my computer?  

You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

How long do I have to finish the program?


You should do your best to finish the program within two weeks of starting it. Failure to complete the course as required will have negative consequences, including disciplinary action, up to and including termination, or denial of access to your computer.

What happens if I don't finish the program?


The software includes a tracking component. Supervisors will be viewing reports that allow them to monitor training completion rates for their areas. If you don't finish the Program, your supervisor will follow up with you to resolve this issue. This training is required, and OHSU must make sure that all members of our community complete it.

What if I have questions about the program content?


Please call AAEO at (503) 494-5148.

What if I want to file a complaint of discrimination?  

Please call AAEO at (503) 494-5148.

Can I take this course from home using the Internet?


RAU can be accessed from any computer connected to the internet. Log on to Big Brain

My computer does not have a sound card. How can I complete this program?


The course has the capabilities of displaying the audio as text. Simply click the CC button on the bottom left hand corner to display the text.

What if I need to take this course but don't have computer access? 


This course is available in a classroom setting, instructor-led format for those who do not have computer access. A schedule can be found here.

HIPAA Education FAQs

What is "Privacy and You"?


"Privacy and You" is a computer based education program on the HIPAA (the Health Insurance Portability and Accountability Act of 1996) privacy standards. It is accessible from any computer that can connect to the Internet.

Who should complete this training?

According to the HIPAA privacy standards, we must educate all members of our workforce on how HIPAA will affect what they do at OHSU. Our workforce includes all employees, students, faculty, staff, and volunteers. This means that everyone at OHSU must complete HIPAA training. Ensuring that all members of the OHSU community complete this training is part of what OHSU must do to comply with federal law.

How long do I have to complete "Privacy and You"?

Completion of HIPAA training is a pre-requisite for obtaining computer access and an OHSU ID badge, and must be finished before a new computer account is activated or an OHSU ID badge is obtained. For those who do not request computer access, "Privacy and You" must be completed before physical access to areas containing protected health information (PHI) is granted or within 30 days of beginning duties at OHSU, whichever is sooner. Those who do not meet this requirement are subject to corrective action, up to and including termination of their relationship with OHSU.

How do I log in to "Privacy and You"?

Enter by logging in to Big Brain, an administrative and reporting tool, and selecting the "HIPAA - Privacy and You" course. See the Big Brain login information.

Can I take this course from home using the Internet?

Yes. The course offers both a high band (for DSL/cable connections) and a low band (for dial up) version.

What if I need to take this course at OHSU but don't have computer access?

Click Here.

How long will the program take?

That will depend. "Privacy and You" is customized to give you the right amount of information based on your role at OHSU. You should plan on at least 50 minutes to complete this training. You may need more time than this, depending on what you do here. Also, taking the low band version of the course takes longer, due to slower load times.

What happens if I exit the program before I am finished?


"Privacy and You" has a book-marking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time, you will automatically go back to where you were.

What if I have questions about the program?

You can check with your supervisor, visit OHSU's HIPAA web site  or send an e-mail to oioeduc@ohsu.edu

 

Can I get continuing medical education (CME) credit for completing OHSU's HIPAA course?

No, CME credit is not available for this course.

What is the proper corrective action for non-compliance with the OHSU training requirement?

Download the HIPAA: Corrective Action For Non-Compliance With OHSU HIPAA Training Requirement Information Sheet

ACGME - The Competent Physician FAQs

Who has to take The Competent Physician?


All incoming Graduate Medical Education Residents and Fellows will be required to take this course starting in June of 2006. The course is currently available to any Graduate Medical Education residents, fellows, faculty, or any other individual interested in learning about the ACGME (Accreditation Council for Graduate Medical Education) Core Competencies.

Why do I have to take this training?


The ACGME and OHSU Graduate Medical Education require knowledge of the ACGME Core Competencies, demonstrated in the Competent Physician.

How long will the course take?


You should plan on about one to two hours to complete this training. You may need more time than this, depending on the speed of your connection and how many interruptions you may have. It might be best to designate one to two hours of uninterrupted time.

What happens if I exit the course before I am finished?


Competent Physician course has a book-marking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time, you will automatically go back to where you were.

 

What if I am having trouble getting the program to run on my computer?


You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

How long do I have to finish this course?


The course is optional until June of 2006. However, some programs may require residents or fellows to complete the course prior to June of 2006 as part of evidence of an introduction to the competencies. All incoming residents and fellows starting on or after June of 2006 must complete this course within 30 days of being hired as an employee or arriving at OHSU. Residents/fellows who are reappointed for the 0607 academic year will have 60 days to complete the course.

What happens if I don't finish the course?


The software includes a tracking component. GME will be viewing reports that allow them to monitor training completion rates for their areas. If you don't finish the Program within the required timeframe, you will lose your privileges. This training is required, and GME must make sure that all residents and fellows complete it

What if I have questions about the course content?


Please send an e-mail to: CompPhys@ohsu.edu. You will receive a response within 48 hours.

What is the purpose of the journal?


The journal allows you to utilize the practice-based learning competency through the process of reflecting throughout your resident experience on your practice and practice improvements. When responding to the reflection questions in the journal, make sure that you include identifying information your response so that you will understand your reflection's context. It is important to save your journal to a file or print it in order to keep a copy for future reflection.

Who has access to my journal?

Since you are saving your journal to a file or printing it, no one else has access to your journal.

Do I have to complete all sections to receive credit for the course?

The majority of the course must be completed in order to receive credit for completing the course. Please print your certificate of completion and give it to your Program Director or Program Coordinator as proof of completion.

Hospital Compliance FAQs

Who has to take the Hospital Compliance Web-based Training?

Everyone in OHSU Healthcare (with the exception of physicians, residents, nurse practitioners/physician assistants/licensed independent practioners who bill professional fees) must take the Hospital Compliance course. Others outside of OHSU Healthcare  may be selected by their managers to complete the training.

How long will the course take to complete?

The length of the course depends on the employee's job responsibilities, but you should plan on about 60-90 minutes to complete this training. You may need more time than this, depending on the speed of your connection and how many interruptions you may have.

What happens if I exit the course before I am finished?

The Hospital Compliance course has a book-marking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time you will automatically return to your last location.

What if I am having trouble getting the program to run on my computer?

You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

How long do I have to finish this course?

The Hospital Compliance course must be completed within 30 calendar days of starting work in Healthcare.

What happens if I don't finish the course?

The software includes a tracking component. The OHSU Integrity Office (OIO) will be viewing reports that allow them to monitor training completion rates. If you don't finish the course within the required timeframe, you may be subject to corrective action until the course has been completed.

What if I have questions about the course content?

Please send an e-mail or call 503 494-2133. You will receive a response within 2 business days.

Where can I take the course?

The Hospital Compliance course can be accessed from any computer connected to the Internet. Login here

OHSU General Safety and Laboratory Safety

Who has to take the Safety Training?


Everyone at OHSU, including employees, students, faculty, and volunteers, is required to complete the General Safety course. At the end of the course, learners will be asked to indicate if they are affiliated with a research laboratory. The Laboratory Safety course is required for all OHSU personnel who work in a research laboratory or supervise those who work in a research laboratory. It is highly recommended for all those who do not conduct research, but enter research areas during the course of their work.

How long will the course take to complete?

The General Safety course takes approximately 10 minutes to complete. The Laboratory Safety course takes approximately 45 minutes to complete. You should plan on about 60 minutes to complete this training. You may need more time than this, depending on the speed of your connection and how many interruptions you may have.

What happens if I exit the course before I am finished?

The Safety course has a book-marking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time you will automatically return to your last location.

What if I am having trouble getting the program to run on my computer?

You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

What if I have questions about the course content?

Please send an e-mail to: brickeyd@ohsu.edu or call 503 494-0655. You will receive a response within 2 business days.

Where can I take the course?

The Safety course can be accessed from any computer connected to the internet. Access the course here

Rational RX Courses

 

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Who should take the "Rational Rx" course?

This course is designed for Internal Medicine interns and residents.

When and where should I take the course?

This course can be taken from any computer connected to the internet. Big Brain is here. You can take this course any time during your ambulatory rotation. There will be a debriefing session on the last Friday of the ambulatory block.

How long will the program take?

Rational Rx is made up of 3 modules: Regulatory Railroad, Evidence-Based Prescribing and Hooked on Pharma. The modules and all of the associated surveys take approximately 2 hours to complete. The pretest takes approximately 25 minutes. Each post-test (one for each module) takes approximately 10 minutes.

You may stop the modules at any time; a bookmarking feature will keep your place. The next time you login you will automatically go back to where you left off. The surveys do not have a bookmarking feature, however, so we ask that you complete these once you begin.

What happens if I exit the program before I am finished?

The Rational Rx course has a bookmarking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time, you will automatically go back to where you were. The surveys do not have a bookmarking feature, however, so we ask that you complete these once you begin.

 What if I am having trouble getting the program to run on my computer?

You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

How long do I have to finish the program?

Approximately 4 weeks; you should finish the course prior to the last Friday of your ambulatory block

 What happens if I don't finish the program?

You will receive a reminder email to complete the course.

What if I have questions about the program content?

Please email Dr. Stephanie Halvorson for all program content questions or suggestions for improvement.

Can I take this course from home using the Internet?

Rational Rx can be accessed from any computer connected to the internet. Login here to Big Brain

Fraud Awareness for Clinicians







Who is required to take the “Fraud Awareness” Professional course?

Physicians, residents, fellows, nurse practitioners/physician assistants, psychologists, doctor of osteopathy, and any other practitioner that can bill independent services to third party payers. Additionally, administrative staff and billing staff who are involved in any aspect of billing services to third party payers are also required to take the Fraud Awareness Professional Compliance Course. Course must be completed within two months of OHSU start date. This course is part of the educational component of the OHSU Compliance Program.


Is there a Refresher Course?

The 25-minute Refresher/Updater Module will quickly review previous years content and you will learn about new developments. The new module can be taken only if you have previously completed the course.


How do I log into the Fraud Awareness Professional Course?
  1. After logging into Big Brain, you will arrive at the My Courses section

  2. Select the Fraud Awareness Professional Training

  3. Click the register button to register for the course

  4. Click on the course to launch the web-based training

  5. Select your curriculum track based on your job.
    • Administrator
    • Billing Staff
    • Clinical Staff
    • Community/Private Practice Physician
    • Directors/Trustees
    • Non-Billing Staff
    • Non-Physician Provider
    • Resident Physician
    • Teaching Physician


 




  1. Optional Prompt: Opportunity to send questions and comments to compliance experts. Fill in callback phone number, fax number, and email address.

  2. Exam Type: General/Multisystem is the default. There are other options you can select.

  3. Take Control Buttonon lower right side of screen options: exit course, main menu, take a break, question, debug, index, and resume.

  4. Click “CONTINUE
    • Module 1 – Fraud Awareness
    • Module 2 – Coding & Documentation
    • Module 3 – Teaching Physician Rules
    • Module 4 – Referral Guidelines
    • Module 5 – Annual Professional Compliance Update
  1. When finished, follow the on-screen instructions to exit

  2. At the completion you will be able to print or e-mail documentation of completion

How long does the course take? Is it the same for all employees?

The length of the course depends on the employee's job responsibilities.

  • Teaching Physicians, Resident Physicians, and Billing Staff must complete all four modules, which will take approximately three hours.
  • Community/Private Practice Physicians, Non-Physician Providers, and Clinical Staff must take modules 1, 2, and 4, which will take approximately two hours.
  • Administrators and Directors/Trustees must take modules 1 and 4, which takes about one hour.
  • Non-Billing Staff are required to take module 1, which takes about 30 minutes.
  • Annual Professional Compliance Update. Users who have completed the course last year will take updated modules only. Modules will show what is required (same as previous track); i.e., Fraud Awareness Update, which takes about 30 minutes.

Depending on an employee's job responsibilities, a supervisor can require that the employee take additional modules.


Do I have to complete the training all at one time?

No. To stop before all the required modules are completed, the user can click the “Take Control” button in the bottom right corner of the training screen and select “Exit Course.” The system will keep track of where the user left off and will return him/her to the same place at the next login.


What other compliance training programs do I need to take?

Your supervisor will let you know what compliance education you need to take. “Compliance Education at OHSU” may help you understand the differences among some of the various training programs offered by Hospitals and Clinics Compliance and the Office of Information Privacy and Security. The Mandatory Education Policy ADM 6.19 can also provide guidance for required training programs for employees in OHSU Hospitals and Clinics.


Who do I contact for additional course information?

Diane Frerck, OHSUMG Compliance, 503-494-6800.

Tony Becker, OHSUMG Human Resources, 503-414-0608

Bobbie Clawson, OHSU Associate Clinical Integrity Officer, 503-494-6806.



Can I take someone else's package to the shipping office for them?

Can we simply use drop boxes or any FedEx pick-up location around campus?

How do I ship dangerous goods from CHH or other off-campus locations?

If I use dry ice to ship, but do not ship biological or hazardous materials, why must I be trained?

Does my training from another institution count here?

How often must we get retrained?







What is Dangerous Goods Shipping?

Any material biological or chemical that may pose a risk during shipment to the carrier(s) or community, if it should be damaged or leaked during shipment, is considered a dangerous good. Included in this classification are materials regulated due to their source (e.g. endangered species or non-human primates or their tissues) or due to a particular countries regulations (e.g. transgenic animals or plants are not allowed in many countries without a special permit if at all).

Why must this training course be completed before shipping of dangerous goods?

The Federal Aviation Administration (FAA)/Department of Transportation (DOT) (domestic) and the International Aviation Transport Association (IATA) require all shippers of dangerous goods to receive training and certification prior to allowing anyone to ship dangerous goods.

Who is required to undergo training?

Anyone wishing to ship materials of a biological or chemical source that might prove hazardous to the carrier or community must undergo dangerous goods shipping training. This includes materials requiring permits to transport either domestically or internationally.

What would happen if I want to ship something considered dangerous goods and I don't yet have training?

The shipping office would refuse the package until: A) You receive training and certification, B) Someone from your lab or office who has dangerous goods shipping certification brings the package and accompanying paperwork to the shipping office for shipment, C) EHRS approves a onetime exception after checking over the package and receiving your assurance that training and certification will be completed prior to shipping another package.

Can't I just use my own FedEx account to ship whatever I like?

No, not if you are shipping any materials from OHSU, as a part of your job at OHSU or as a representative in any way of OHSU. Dangerous Goods packages can be shipped on your FedEx account but MUST SHIP THROUGH THE OHSU SHIPPING OFFICEafter you are trained and certified.

Why must I have my OHSU ID to ship packages?

You are required to have your OHSU ID with you at all times. The shipping office must be able to confirm that you are the person certified to ship dangerous goods.

Can I take someone else's package to the shipping office for them?

Only if the packages are Category B or Human/Animal exempt. Both you and the owner of the package must be certified to ship dangerous goods and all requirements for packaging and paperwork must have been met. Category A packages MUST be delivered to the shipping office by the person who packaged the materials for shipment.

Can we simply use drop boxes or any FedEx pick-up location around campus?

No. All dangerous goods packages must go through the OHSU shipping offices to allow confirmation of the shipper's identity, certification, package labeling, and documentation.

How do I ship dangerous goods from CHH or other off-campus locations?

Contact EHRS (4-0655) or the Shipping Office for details concerning your location for dangerous goods shipping.

If I use dry ice to ship, but do not ship biological or hazardous materials, why must I be trained?

Dry ice is a regulated dangerous good and requires certification for inclusion in any shipment.

Does my training from another institution count here?

No. OHSU is required to train and certify you for dangerous goods shipping if you are shipping from OHSU or acting as a representative of OHSU in any way.

How often must we get retrained?

Retraining is required every 2 years or whenever major changes in the regulations require modification of the training. Big Brain will automatically notify you by email when it is almost time for you to be retrained.

What if I have questions about course content?

Please email Debra Brickey for all program content questions or suggestions for improvement.

Responsible Conduct of Research (RCR) Education

In compliance with federal regulation and OHSU institutional policy, all investigators, research staff, and other relevant personnel (those reasonably involved in the design and/or conduct of human, animal, applied and/or basic science research) must complete OHSU's Responsible Conduct of Research (RCR) education. No activity resulting in data collection can be initiated or any human subjects enrolled until all key personnel have completed the required RCR modules.

 

 

 

 

 

 

Who is Required to Complete the Training?

All OHSU investigators, research staff, and other relevant personnel who are reasonably involved in the design and/or conduct of human, animal, applied and/or basic science research. For non-OHSU collaborators, documentation of completion of RCR education at their own institution must be provided.

 

When Do I have to Complete my Training?

The training must be completed before any activity resulting in data collection can be initiated or any human subjects enrolled.


What Sections Am I Required to Complete?

Everyone should complete RCR for All. Complete additional sections if they are relevant to the type of research you are involved in.

Responsible Conduct of Research
RCR for All 
The basics of conducting research at OHSU.
RCR Involving rDNA, Synthetic DNA, Infectious Agents & Biological Toxins      Federal and university policies for research involving recombinant DNA, synthetic nucleic acid molecules, infectious agents, & biological toxins.
RCR Involving Animal Subjects Federal, state, and university requirements for conducting research with live animals.
RCR Involving Human Subjects Federal, state, and university requirements for conducting research with human subjects or their information.
RCR Involving FDA Regulated Products Federal and university requirements for research using FDA regulated products.
Dangerous Goods Shipping* Requirements for packing and/or shipping infectious materials (including human or animal blood, body fluids, and tissues; pathogens including genetically modified micro-organisms; or other biological products.)

* Dangerous Goods Shipping is no longer part of the RCR education course. However, this training is a separate course in Big Brain for all individuals who package, handle, or prepare paperwork for the shipment of hazardous materials, including infectious substances. Click here to visit the Dangerous Goods Shipping FAQs

 

Individuals at the Marquam Hill campus should complete the online training at http://ozone.ohsu.edu/ehrs/mh/pages/gen/train.shtml before taking the package to the designated shipping location.
 
Live training is offered at the West Campus and should be completed before any hazardous materials are offered for transport. A schedule of training sessions is available by contacting EH&RS at 748-1501.


How Often Do I Need to Take the Training?

You only need to complete RCR for All and additional relevant sections once.

Does This Fulfill the NIH Requirement for Education in Human Subjects Research?

Yes. Completion of RCR Involving Human Subjects at OHSU fulfills the NIH requirement. Please contact the Research Grants and Contracts (RGC) at 503-494-7784 if you need written documentation of human subjects research training for your grant application. The certification letter cannot be signed until the education has been completed. 

How Do I Log in to the Training and View my Transcript?

These procedures are described on the OHSU Big Brain User Instructions web page.

What is Workplace Violence Prevention and Response?

This course is designed to instruct all OHSU employees to prevent workplace and/or clinical violence and how to respond when such violence occurs. This training fulfills the regulatory requirements for ORS 654.414, covering general and personal safety procedures, escalation cycles, factors that predict assaultive behaviors, verbal and non-verbal ways to de-escalate and minimize assaultive behavior and provides strategies to help the employee to avoid physical harm.

Who has to complete the Workplace Violence and Response web-based training?

All OHSU members and associates which includes employees, (faculty, represented, unclassified administrative and other categories) registered and visiting students, volunteers, visiting health care practitioners, contracted nonpermanent individuals as well as other who work on or on behalf of OHSU, OHSU Foundation and the Doernbecher Children’s Hospital Foundation should take this course.

Why do I have to take this training?

OHSU is legally obligated to provide assault prevention and protection training to its employees on a regular and ongoing basis and to provide all new employees within 90 days of the initial hire date.  The requirement is set forth in ORS 654.414.

How long will the course take to complete?

The length of the course depends on the employee’s job responsibilities and speed of the computer connection.  Those employees with direct patient contact will be able to complete the course in about 25- 30 minutes. Those employees without direct patient contact will be able to complete the course in about 10 – 15 minutes.

When, where and how do I take the course?

You should check with your supervisor about when and where s/he would like you to take the course.  Big Brain is accessible from any computer with Internet service.  All new employees are required to take this course within 90 days of initial hire.

What happens if I exit the course before I am finished?

This course has a book-marking feature, which means that if you exit the course before you are finished, the program will remember where you left off and when you login the next time you will automatically return to your last location.

What if I have trouble launching the course on my computer?

You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help resolve this issue.  If you are still having difficulty you may send an e-mail to the course administrators at wpvtraining@ohsu.edu

What happens if I don’t finish the course?

The system software includes a tracking component that allows the course administrator to monitor training completion rates. If you don’t complete the course within the required time frame, you may be subject to corrective action until the course has been completed.


What if I have questions about the course content?

Please send an e-mail to wpvtraining@ohsu.edu. You will receive a response within seven business days.

My computer does not have a sound card. How can I complete this course?

The course has the capability of displaying the audio as text. Simply click the CC button on the bottom left hand corner to display the text.

What if I need to take this course, but don't have computer access?

Please go to http://ozone.ohsu.edu/cc/hipaa/bigbrainlogininstructions.pdf. for instructions.