OHSU Library-- Customer Support Form

OHSU Library
OHSU Library Customer Support Form

Please use the form below for problems accessing electronic journals or databases, problems in finding information, or general comments about the Web site or for the Library.

Fields in bold/red are required.

Type of problem or feedback:

Problem detail:
Please include all relevant details, such as program used, wording of error messages, etc.

For electronic journal/database problems:
Resource/database you are using (ex: Ovid):

Specific citation or example of reference
(ex: JAMA, 2005, vol 293, no. 5, p. 523-644, author: Chang; title: Patterns of Care for Adults):

E-mail:

Name:

Phone:

Affiliation with OHSU:

Answer the following optional fields as they apply to your situation:

Experiencing problem from:

Platform:

Web Browser:

Adobe Acrobat Reader
version (if applicable):

Thank you for taking the time to tell us about this problem or feedback. We will try to respond to your question within 24 hours, Monday through Friday.
Please check this checkbox before submitting form:

There are other pages for:

Reference questions (Ask a Librarian)
Interlibrary Loan/ILL Express (Access)
ILL Express (Forgot Password)
Problem with Off-Campus Access (Library Barcode)
Library Barcode Application
Suggesting materials for the Library to purchase
Requesting an item from Old Library or Storage
Other Online Request Forms

Use the following links to contact a particular department or person:

Library Departments and Services
Staff directory
Library hours

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Last updated April 9, 2008 by the OHSU Library Web Managers. Please send comments, questions, and reports of problems to the Library through the customer support form.