Faculty/staff news 3/2014

Nicholai UchisonEmma Jones Hall


Nicholai Thomas William Uchison arrived at 8:22 a.m. Friday, Jan. 24.  He weighed in at 9 pounds, 2 ounces and was 21 inches long.  Proud parents are Elaine Waller, Research, and Jane Ushison.

News at Gabriel Park

Patient visits for January: 3,707(49 above goal)

Phone Abandonment Rate:  3.07% Golden Phone Award Winner

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News at Richmond

Patient visits for January: 4,403 (512 over goal)

Walk-in visits for January: 515 (158 under goal)

Clinic adopts health literacy policy

The Richmond Board of Directors approved a new policy called the “Health Literacy Written Materials, Oral Communication, and Clinic Navigation Policy” for the clinic. This was developed with the assistance of the new Health Literacy Subcommittee that formed in the fall. The policy formally puts into writing Richmond’s commitment to implementing health-literacy best practices whenever possible.

Research shows that those who have difficulty accessing and understanding health information are more likely to experience poor health outcomes, are less likely to be engaged in the healthcare process, are more likely to incur higher-than-necessary healthcare costs and are more dissatisfied with their care. By adopting this policy, Richmond endeavors to improve the health status of our patients by working to communicate clearly during every patient interaction and empowering patients to act on health information and services.

New employees

Amela NeslanAmela Neslan is a new PAS.  She attends Portland Community College and is entering Radiology. She has been with OHSU for two years prior to joining Richmond.  Amela has a jack Russell named Eddie; she likes to take him on hikes to find big sticks.

Lisa Marie McAdams is a new PAS.  She will be checking patients in and out, scheduling, customer service and answering phones. She has been with OHSU for 17 years before joining Richmond.  She lives in Hillsboro. Lisa has a puppy named Bella, and enjoys going to the gym, dancing, hiking, biking and volunteering.  She is a member of the Dragon Riders Dragon Boat Team.

Katherine (Katie) Stone is a new PAS.  She will be managing the front desk and phones in the evenings. She has a Bachelor of Arts Degree in Spanish and Business Administration from the University of Oregon, and will be earning an accelerated Bachelor of Science Degree in Nursing from OHSU later this year.  Prior to joining Richmond, she worked at South Waterfront as a PAS, and in human resources and translations services at Reser’s Corp. Her hometown is Polk County. When she’s not studying or working, Katie enjoys spending time with family and friends, hiking, biking, running, quilting and enjoying the beauty of the Pacific Northwest.

Katie HolleyKatie Holley is a new pharmacy technician. She has an associate’s degree from Portland Community College and a Certificate of Proficiency and an Associate of Technology Leadership Degree, both from the Pharmacy Tech Program at Clark College. Before joining Richmond, Katie worked in the Target Pharmacy. She also works part time as a party casino dealer. Katie’s hometown is Santee, CA. She enjoys playing the flute.


Annabelle Lucille Schrivner

Annabelle Lucille Scrivner arrived at 3:33 a.m. Thursday, Feb. 6. She weighed in at 8 pounds, 9.5 ounces and was 21 inches long.  Proud parents are Amanda Walsh, MA, and Shawn Scrivner.


Richmond plaqueJean Baker was presented with a plaque at the January meetingof the OHSU Family Medicine at Richmond Board of Directors in recognition of her three years’ of outstanding leadership as board chairperson.  At right, Erwin Teuber, PhD, executive director at Richmond, presents Baker (far right) with a plaque.  At the Jan. 27 Annual Meeting, the board of directors elected the following officers:  Paul Kirk, chair; Brad Fortier, vice chair; Kay Dickerson, secretary; and Mary Lundy, treasurer.  


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News at Scappoose

Patient visits for January: 2,665  (66 below goal)

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News at South Waterfront

SWF retreat


The clinic's Jan. 24 retreat included team-building, patient stories and development of a clinic vision.


Patient visits for January: 4,111 (55 under goal)

Phone Abandonment Rate:  6.38%


New employees

Jan Call Jan Call is a new RN care manager and OB coordinator. She will partner with patients who have complex health issues to enable them to live healthy and productive lives. She will also provide patient education and help patients navigate our complicated healthcare system.Jan has a Bachelor of Science Degree in Nursing from the OHSU School of Nursing. She is a native Oregonian, who enjoys the outdoors, reading for pleasure and catching up on the latest movies and TV shows. She has been married to her husband, Denny, for 13 years.


Sophia WatermanSophie Waterman was born at 6 a.m. Saturday, Feb. 20.  She weighed in at 7 pounds and measured 20.5 inches.  Proud parents are Emily Waterman, MD, MPH, and Jeremy Waterman.

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