Course Descriptions

Healthcare Management Course Descriptions

The courses listed below are for the Graduate Certificate in Healthcare management, and the Master of Science in Healthcare Management.

MGT 502  Independent Study
Independent study allows a student to work one-on-one with a faculty member on selected topic(s) of interest. Registering for independent study requires pre-approval from the faculty member and the student's academic department. Variable and repetitive credit.
MGT 506  Special Topic Courses on Healthcare
This course has rotating descriptions. Variable and repetitive credit.
MGT 508  Ethics in Healthcare Organizations
This course covers principles of clinical ethics as well as ethical principles that apply to businesses and other organizations that are connected to the healthcare field, and upon which good healthcare services depend. Students will determine and prioritize their personal values, and use this information along with selected readings to discuss ethical dilemmas associated with healthcare organization functions that have specific relevance to the policies and practices of those organizations. 2 credits
MGT 515  Understanding the Medical Supply Chain
This course is about understanding the medical supply chain. The goal is to develop a strategic framework to analyze the design, planning, and operational decisions within the healthcare supply chains through supply chain management. Supply chain management as adopted in this course is defined as: the management of upstream and downstream relationship with suppliers and customers to deliver customer value at the least cost to the supply chain as a closed network. Successful supply chains will be those which are driven by a constant search for win‐win strategies, based on mutual trust, reliability, and proactive responsiveness to ever changing customer needs. By the end of term, students will be able to look into any given medical supply chain such as a hospital supply chain and propose strategic optimal changes for implementation to cut costs while increasing customer satisfaction using supply chain concepts and techniques which have been successfully implemented in other industries over the last decade. 4 credits
MGT 518  Quality in Healthcare
This course focuses defining, measuring, and improving quality in healthcare. We focus on setting aims for improvement, defining goals, and essential factors for success. The six aims of the IOM 'Crossing the Quality Chasm' provide a framework – care that is safe, effective, efficient, timely, patient centered, and equitable. We'll also focus on the value proposition – what is the business case for quality? 4 credits
MGT 519  Healthcare Project Management
This course focuses on the skills and tools needed to manage and develop a healthcare program, with detailed emphasis on business planning, program design, scheduling, and resource management, including human resources, capital equipment, and software infrastructure. Students gain an understanding of the basic tools of project management and how, when, and where those tools may apply to healthcare improvement or development projects. Upon completion of the course students will be able to establish a project plan that will permit the successful meeting of the objectives within the cost, time and available resource constraints. 4 credits 
MGT 520  Becoming an Effective Manager
This course develops participants' ability to understand and influence human behavior within technology-intensive organizations. Students learn to manage themselves, manage one-on-one relationships at work, manage their careers, and manage teams, all using ethical approaches to building coalitions and influencing others without formal authority. A major emphasis in the course is the practice of "reframing" - the ability to rethink and re-conceptualize a situation so as to widen one's perspective and available responses. Reframing is an important skill for managing people and projects in fast-changing organizations that are creating or using new technologies. Participants learn and practice setting and managing agendas (while juggling multiple demands), building and sustaining networks (while satisfying various stakeholders), and taking productive, ethical action (while honoring the values and culture of the organization). 4 credits
MGT 522  Influencing Change in Organizations
Change is inevitable, and this course examines approaches for making organizational change more effective. Through an examination of change theory, practices, and philosophies, students develop an understanding of change processes, diagnose change issues in organizations, and gain practical skills for managing and leading change. This course requires active participation and willingness to participate in and observe change efforts at the individual, group and/or organizational level. Taking MGT 520 first is recommended. 3 credits
MGT 537 Managing in the Real World
The purpose of this course is to get a first-hand view of how managers in healthcare organizations work. During the first seven weeks of the course students will read the book Simply Managing by Henry Mintzberg as well as selected journal articles and will discuss these readings with regard to their own positions using the Sakai Discussion Forums. In the last three weeks of the quarter the students will job-shadow a senior manager in their own organization (or another, with approval of the instructors) and write a reflection paper on what was learned from the shadowing. The goal of the shadowing and reflection paper is to develop an understanding of real-world managing at a level higher than the student's current one. 1 credit. 
MGT 541  Leadership and Communication Skills
A person with well-developed interpersonal communication skills will naturally assume a leadership role. Effective interpersonal communication is a core competency for leading and influencing others. Students develop skills such as transparency, authenticity, integrity, collaboration, coaching, mentoring, engaging conflict, experimenting with small groups, bringing others on board, developing networks, identifying and enlisting stakeholders and developing shared vision and action plans. 3 credits
MGT 553  Capstone Project in Healthcare I
This course, taught over two terms, integrates all of the learning acquired in the MS program. In this course students will apply concepts in finance, innovation, strategy, project management, policy, human behaviors, negotiation, entrepreneurship, team dynamics, and other concepts. Students work in teams with a sponsor to develop a business model and business plan for a new venture within a non-profit organization. 2 credits
MGT 554  Capstone Project in Healthcare II
This course is a continuation of MGT 553. 3 credits
MGT 560  The Organization, Financing, and History of Healthcare Delivery in the United States
In this course we will take an in-depth look at the American healthcare system and how it will be changing in the next few years—particularly as a consequence of the implementation of the Affordable Care Act. We will address a number of important questions. For example: Why is the US Healthcare system organized the way it is, and what can be done to make it more effective? Why is the US healthcare system so expensive, and how can we get better quality while at the same time reducing the cost? What can we learn from other countries about how to organize and deliver healthcare? How will recent legislation (e.g., Affordable Care Act) change the way healthcare is paid for and how it is delivered? 4 credits
MGT 561  Financial Accounting for Healthcare Professionals
Principles of managerial and financial accounting are developed and used to examine difficult strategic and operational decisions confronting healthcare professionals. The course provides the healthcare decision maker with the necessary tools in managerial and financial accounting theory and concepts to make better financial management decisions on the job, as well as to make sound judgments regarding financial analyses performed by others. Topics include the interpretation of the income statement, balance sheet and cash flow statements, with a particular concern for how to analyze these statements using financial ratios and other analytic tools. Students acquire an understanding of the complexities of cost behavior. The financial management decision-making processes addressed include financial projections, cost behavior, cost-volume-profit analyses, special decisions such as make-or-buy, costing, cost allocation and pricing. Students gain an enhanced conceptual and technical understanding of the managerial planning and control process including strategic planning, operational budgeting, and capital budgeting and net present value analysis. 4 credits
MGT 563  The Regulation and Legislation of Healthcare Delivery
This course reviews how governmental and non-governmental organizations influence healthcare delivery. Special emphasis is placed on current regulatory and legislative initiatives. Participants gain an increased understanding of the federal and state regulatory/reporting framework within which healthcare is delivered and the role of accreditation bodies within that framework. The course provides examples of the evolution of new legislative initiatives, both at the federal and state level, in order to demonstrate the complexity and impact of regulatory oversight on healthcare delivery. Guest lectures provide the perspectives of experienced authorities in areas of Risk Management, Legislation, Environmental Safety, Healthcare Law, Internal Audit, Medicare Reimbursement, and Healthcare Compliance. 4 credits Prerequisite: MGT 560 or instructor consent.
MGT 564  Business Planning and Strategy in the Healthcare Industry
The strategic management and planning of healthcare functional units, clinics and hospitals in today's fast-changing technology-intensive environments is extremely challenging. The class focuses on analyzing, planning, decision-making, formulation of strategy and its implementation in a world where "growing" today's organization into an essentially unknowable future is essential for long-term success. The course examines the major drivers towards change in the healthcare environment, approaches to empowering the consumer in healthcare management, and the changing value proposition for healthcare. Students examine potential scenarios for the future of healthcare, the potential major drivers, and the question of who the "customer" really is in healthcare. Invited speakers who are strategic decision makers in the healthcare industry share their expertise with the class. 4 credits
MGT 565  Managing People in Healthcare Organizations
This course will enable the new and experienced manager to effectively understand and work within the competitive environment of hiring and keeping healthcare workers. We will examine the legal, ethical, social and management issues in the healthcare workplace. Specifically the course will focus on employment issues such as job description, hiring and keeping various types of employees functioning in an optimal fashion. Growth and development of employees and careers will be examined in training, performance management and career stages. Compensation and recognition methods and strategies will be explored in relationship to satisfaction and productivity. The focus will be on acquiring current best practices and evidence-based knowledge that allows the manger to develop sound skills. Finally the meaning of work and the work of managing people will be explored from several viewpoints from a research and effectiveness lens.  4 credits
MGT 569  Healthcare Marketing
This course will expose healthcare managers to marketing fundamentals and how they are/can be applied in healthcare organizations. Course content covers essential marketing tools and demonstration of their application in the healthcare environment through case studies and guest speakers. This course will enable students to: obtain a working knowledge of marketing fundamentals; demonstrate critical thinking skills to construct logical data-driven arguments in support of a marketing plan; and learn the nuances of healthcare marketing and the role it plays in various types of healthcare organizations. After completion students will be able to: understand the role of marketing within healthcare organizations; create and launch customer-driven products and services; and critically analyze and improve effectiveness of marketing campaigns. 4 credits
MGT 570  Operations Management for Healthcare
In its groundbreaking report Crossing the Quality Chasm (2001), the Institute of Medicine highlighted the need for more attention to care processes and a systems approach to healthcare delivery. This course is designed to explore the progress that has been made and the challenges that remain in bringing the concepts, practices and tools of operations management to the healthcare industry. In addition to covering the basics of operations, management students in this course will explore the significant environmental trends in the healthcare industry through a series of case studies to develop an understanding of strategic operations management and its integration into processes in the healthcare industry. 4 credits Prerequisite: MGT 562 or instructor consent.
MGT 572  Financial Management for Healthcare
This course offers a survey of financial management concepts intended to prepare you with a basic background of modern corporate finance, the decision-making process used by financial managers of large and growing corporations, and the analytical tools to measure achievement of financial and operational objectives that result from an integrated structural approach. Topics include a review of accounting statements and cash flows, value and capital budgeting, risk and the capital asset pricing model, capital structure, leverage, dividend policy, long-term debt financing, short-term financial planning, cash and credit management, performance management and economic value added. Special topics include mergers and acquisitions, defensive tactics, and financial distress. Prerequisite: MGT 571 or instructor consent. 4 credits
MGT 590  Effective Business Writing for Management
Tailored to meet the individual writing needs of management professionals, this course reviews and practices standard conventions in grammar and punctuation, and innovative stylistics using a highly interactive format. The course addresses both electronic and traditional managerial writing tasks with the goal of clearer, more concise business communication. For native speakers of English and bilinguals with a native-level of written English. 1 credit