Administrative Fellowship Curriculum
The fellowship requires a two-year commitment to complete the clinical fellowship requirements. However, three years are required to complete the associated MBA program.
First Year
- Faculty appointment of Instructor
- Enrollment in the OHSU/PSU MBA in Healthcare Management Program or similar master’s or certificate program
- Three year hybrid program, online with two weekends per semester face to face in Portland.
- ACEP Emergency Department Directors Academy Phase I (1 week)Complaint Management; Risk Management; Legally Interviewing, Hiring and Terminating
- A 4 ½-day didactic course featuring expert faculty. This phase provides the foundation for the remainder of the Academy and establishes a bond among the participants who continue communication through an exclusive e-list of participants and faculty.
- Curriculum includes Billing and Coding; Reimbursement Issues; Staffing and Scheduling Methodologies; Interactions that Create/Prevent; Physician Contracts; Hospital Contracts; Preventing Errors in Emergency Medicine; Engineering patient Flow; Containing Costs, While Providing Prudent Care; Driving Hospital Quality; New Physician Recruiting and Orientation; Productivity and Compensation; The Role of the ED Medical Director; Implementing Effective Peer Review and Physician Profiling; Customer Relations and Patient Satisfaction; The Problem Physician; Effective Conflict Management; Conducting Effective Meetings; Keeping Your Contract; Negotiating Skills; Patient Complaint Management; Risk Management; Legally Interviewing, Hiring and Terminating.
- Seven clinical shifts per month at OHSU or affiliate hospitals
- Administrative meeting attendance
- ED Operations
- ED Service Excellence Committee
- Patient Flow Committee
- CQI Meeting
- MD/RN Monthly meeting
- Portland ED Director’s Quarterly Meeting
- Quality Improvement Project
- Completion of Institute for Healthcare Improvement (IHI) web-based instructional modules on quality improvement (www.improvementskills.org)
- Under the mentorship of the OHSU ED Director of Clinical Operations
- Implement project and present findings at ED operations meeting
- Compensation will be at the PGY-4 or PGY-5 level depending upon residency and will include an OHSU paid quarterly clinical bonus. (Estimated total compensation of $90K)
Second Year
- OHSU Faculty Appointment of Instructor
- Continuation of MBA online and face to face course work at OHSU/PSU two weekends per term or other master's or certificate program.
- Seven clinical shifts per month at OHSU or affiliate hospitals
- Administrative meeting attendance
- ED Operations
- ED Service Excellence Committee
- Patient Flow Committee
- CQI Meeting
- MD/RN Monthly meeting
- Portland ED Director’s Quarterly Meeting
- Quality Improvement Project
- Completion of Institute for Healthcare Improvement (IHI) web-based instructional modules on quality improvement (www.improvementskills.org)
- Under the mentorship of the OHSU ED Director of Clinical Operations
- Implement project and present findings at ED operations meeting
- Compensation will be at the PGY-5 or PGY-6 level depending upon residency and will include an OHSU paid quarterly clinical bonus. (Estimated total compensation of $95K)
Third Year
Completion of MBA online and face to face course work at OHSU/PSU two weekends per term or similar master’s or certificate program.