Maisie L. Shindo M.D., F.A.C.S.

Photo of Maisie L. Shindo, M.D., F.A.C.S.
Faculty profile

Professor of Otolaryngology - Head and Neck Surgery School of Medicine

Accepting new patients

4.9 out of 5 (577 Ratings, 61 Comments)


  • Cancer
  • Otolaryngology (ENT)

Special focus on

  • Head and Neck Cancer
  • Head and Neck Surgery
  • Neuroendocrine
  • Thyroid and Parathyroid Surgery
  • Thyroid Cancer
  • Residency:

    • Otolaryngology - head and neck surgery, University of Southern California Medical Center, 1989
  • Fellowship:

    • Head and neck oncologic surgery, Northwestern University Hospital, 1991
  • Certifications:

    • American Board of Otolaryngology, 1989


Dr. Shindo joined the department in 2008. She serves as director of the Thyroid and Parathyroid Program, consulting with patients and providing a full range of diagnosis and treatment services to patients with thyroid and parathyroid disorders.

Dr. Shindo has special expertise in the treating complicated thyroid and parathyroid conditions, bringing together the expertise of doctors from several specialties when necessary. She has performed pioneering work with new treatments, including minimally invasive surgery in the thyroid area done under local anesthesia and minimally invasive thyroid surgery with video technology. This surgery is an updated version of the usual laparoscopic procedure that gives patients the benefits of a much smaller incision and smaller scar after surgery.

Read more


  • English

Memberships and associations

  • American Academy of Otolaryngology - head and neck surgery

Patient Ratings

4.9 out of 5 (577 Ratings, 61 Comments)

The patient ratings score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey

  • Friendliness/courtesy 4.9
  • Explanations about your problem/condition 4.9
  • Concern shown for your questions/worries 4.9
  • Effort made to include you in treatment decisions 4.8
  • Used words you could understand 4.9
  • Amount of time spent with you 4.8
  • Your confidence in care provider 4.9
  • Likelihood of recommending to others 4.9
  • Likelihood of recommending to others 4.8

Patient Comments

  • Jun 22, 2018

    When I talked with Dr. Shindo at this appointment, she discussed my primary hyper parathyroid condition and it appeared that she was not aware that I was referred for and already scheduled for surgery. She was discussing my situation as if I had come to the clinic just to be assessed. I was a bit taken aback by this and stopped her when she was suggesting that I return at a later date for follow up. This had been a year long process to get to this point and the last thing that I wanted to hear was about coming back for another follow up. Once I explained that I was already scheduled for surgery, she understood and discussed my options appropriately.

  • Jun 13, 2018

    Dr Shindo is the best!

  • May 31, 2018

    Dr. Shindo and another attending doctor spent a good deal of time examining me for an upcoming surgery. They were thorough and discussed the surgery in depth in a way I could understand.

  • Apr 19, 2018

    Dr. Shindo is a great listener and I feel lucky to have her as my surgeon.

  • Mar 29, 2018

    Dr. Shindo is very business-like, so I don't have the same type of interaction I've known to have with other providers. However, she is very detail and task-oriented, so I feel reassured in her skill and the degree to which she cares for her performance, which reflects the quality of care I would expect her patients to have. Dr. Shindo doesn't leave a lot of room for nonsense, which I think is perfectly fine.

  • Mar 22, 2018

    liked her very much after my first visit, would recommend her

  • Mar 22, 2018

    Since there was a doctor and assistant in the room, she discussed my situation with them and I listened to what she said, but she did not always talk to me directly. I was not given the summary of my visit, and once I get that sent to me, I will be able to contact her with questions. I did think she is was extremely thorough and really knows how to deal with my problem. I feel she is the best doctor and knows the most of any doctor I could see. She was highly recommended by the other doctors I see and other of her patients. I trust that I will be contacted once my blood work comes back, and I can ask questions about things I need clarification once I get my visit summary.

  • Mar 09, 2018

    Will return for surgery with confidence.

  • Mar 08, 2018

    Excellent visit, staff wonderful and Dr Shindo the best............

  • Mar 01, 2018

    I was seen by Dr Shindo, a PA, and a Resident all at the same time. they coordinated there work together and focused on the issues. Everyone was very kind and skilled at what they were doing.

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