Maisie L. Shindo M.D., F.A.C.S.

Photo of Maisie L. Shindo, M.D., F.A.C.S.
Faculty profile

Professor of Otolaryngology - Head and Neck Surgery School of Medicine

Accepting new patients

4.8 out of 5 (426 Ratings, 155 Comments)

Expertise

  • Cancer
  • Otolaryngology (ENT)

Special focus on

  • Head and Neck Cancer
  • Head and Neck Surgery
  • Neuroendocrine
  • Thyroid and Parathyroid Surgery
  • Thyroid Cancer
  • Residency:

    • Otolaryngology - head and neck surgery, University of Southern California Medical Center, 1989
  • Fellowship:

    • Head and neck oncologic surgery, Northwestern University Hospital, 1991
  • Certifications:

    • American Board of Otolaryngology, 1989

Biography

Dr. Shindo joined the department in 2008. She serves as director of the Thyroid and Parathyroid Program, consulting with patients and providing a full range of diagnosis and treatment services to patients with thyroid and parathyroid disorders.

Dr. Shindo has special expertise in the treating complicated thyroid and parathyroid conditions, bringing together the expertise of doctors from several specialties when necessary. She has performed pioneering work with new treatments, including minimally invasive surgery in the thyroid area done under local anesthesia and minimally invasive thyroid surgery with video technology. This surgery is an updated version of the usual laparoscopic procedure that gives patients the benefits of a much smaller incision and smaller scar after surgery.

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Languages

  • English

Memberships and associations

  • American Academy of Otolaryngology - head and neck surgery

Patient Ratings

4.8 out of 5 (426 Ratings, 155 Comments)

The patient ratings score is an average of all responses to the question "How likely would you be to recommend this provider to your family and friends (on a scale of 0 to 10)" on our nationally-recognized NRC patient surveys.

Patient Comments

  • Jul 21, 2019

    Great doctor

  • Jul 17, 2019

    The Doctor was very nice and professional. I did get sent to another building when the reception on floor 15 was not notified that this doctor would be there even though the appointment had been scheduled and confirmed well in advance.

  • Jul 13, 2019

    Dr. Shindo gave me a full picture in regards to my condition and the various moving parts.

  • Jul 12, 2019

    Professional and informative

  • Jul 12, 2019

    Fantastic!

  • Jul 11, 2019

    Excellent care and expertise

  • Jul 10, 2019

    Thorough, explained everything in a positive, reassuring way.

  • Jul 08, 2019

    Dr. Shindo was very, very clear and competent and I have a lot of faith that she will treat me with the proper course of treatment. I look forward to working with her. Thank you.

  • Jul 06, 2019

    Explained my issues an treatment so I could understand them

  • Jul 05, 2019

    Dr. Shindo was my second opinion and she just comforted me from the very beginning and answered all my questions and explained everything. I could not have asked for a better provider for a better surgeon. She's did a really great job of making life family feel better about my situation and myself.

  • Jun 29, 2019

    Dr. Shindo was incredibly well informed. She knew the literature that seemed to be the most recent on the procedure that I had. She was very careful and thorough in the steps that she took and in the recommendations that she made. The whole team of anesthesiologists and nurses and of course Dr. Shindo, the surgeon, everyone kept us well informed helped us understand what was going to happen and the procedure went very well.

  • Jun 26, 2019

    I had a good experience meeting Dr. Shindo, she is delightful and business mannered, she really wanted to be sure if I needed surgery to do a test to see, I didn't know that could be done to know. Finally after all these years of kidney stones I have a Doctor that has referred me to the right Doctors that can help and do a profile on why it happens and how to fix.

  • Jun 25, 2019

    Excellent

  • Jun 25, 2019

    She explained what she was doing and why. She answered questions clearly. She was caring and compassionate.

  • Jun 21, 2019

    She was careful, thorough, truly listened to what i had to say, an nd made certain that I understood everything. Very much appreciated. She was timely and did not make me feel rushed at all.

  • Jun 16, 2019

    She is amazing! Very nice and thorough with her examination.

  • Jun 15, 2019

    They were very accommodating to me running late and being stuck in traffic. They were able to move things around so I was able to get my ultrasound done as well.

  • Jun 14, 2019

    So grateful to be seen by experienced, knowledgeable specialist. Hate to think about consequences if I had stopped at local Olympia ENT’s diagnosis and offer to do surgery with limited experience.

  • Jun 14, 2019

    Excellent. Dr Shindo and Dr Snow and her team are wonderful! They pay attention to every detail. She hears what you tell her. I also noticed how kind the staff were to each other inside and at the desk outside our room. And that impressed me very much. It helped me as a patient to know that if the staff are respectful and kind to each other they’re also going to be respectful and kind to me and my family. I was even on another floor of the building lost and witnessed one of the front desk people be very kind to another staff member as well in a different department.

  • Jun 13, 2019

    On time and courteous attention to my needs by Dr. Shindo and Dr. Snow. Great Doctors with a true understanding of a patients need to know with simple explanations that I could understand.

  • Jun 08, 2019

    Very efficient and compassionate doctor, only complaint, she was running an hour late and we weren't kept apprised of how long the wait would be.

  • Jun 07, 2019

    Provider was 45 minutes late for appointment. I wasn't informed in advance that there would be so many procedures, so I spent a lot longer in the office than I was planning.

  • Jun 07, 2019

    Dr Shindo did a complete exam and ordered another heart test so that I would be ready for surgery. She did not hurry during the Sistemabi Test that she administered herself, on the area of my neck and thyroid/parathyroid. Her probing provided clear pictures of the area, and she explained where my fairly large parathyroid tumor (1.5 cm) was. Dr. Shindo explained the (1 per cent) chance of having another parathyrod tumor and of this one being surrounded by blood vessels. She explained the importance of taking only supplements that did not interfere with my blood flow to that area. We went over all the supplements I am taking.Besides being very clear about the tumor itself, she told me what to expect before, during, and after the surgery. She covered completely the care i needed.And she answered all of my many questions, even after she had left the room and was in the hallway! Dr. Shindo displayed exceptional, professional skills.

  • Jun 03, 2019

    [Name] this is [Name] I'm a patient of Dr. Shindo's. I was very impressed with her... with the care that I was given by her. She's very straightforward, answered all my questions perfectly. I didn't feel rushed. She's very knowledgeable and has a ton of experience. I would recommend her to anybody. So far, I've been nothing but happy with her.

  • May 17, 2019

    She was very respectful of me. I appreciated her offering options for treatment, and asking permission for her fellow to also participate. Dr Shindo explained what she was doing and her conclusions. Her conclusions seemed to be in line with the latest literature and research findings that I had read. She took time to answer my questions.

  • May 17, 2019

    Your services were outstanding, your doctor were outstanding. The Medicare was outstanding and I would recommend you for anybody that I know to go there. I'm from I'm in Roseburg, Oregon and your services were 10 times better. We love you guys, and thank God you're there. Thank you.

  • May 15, 2019

    I was very impressed with Dr. Shindo. She seems to be single minded in what she does. She will dig until she gets to the bottom of what is wrong with you and she works to get the solution done in a reasonable amount of time. I really really appreciated her with my surgery and my sister's surgery too.

  • May 13, 2019

    Excellent. Everyone was helpful and friendly. Dr. Shindo was very good at explaining my options.

  • May 13, 2019

    Oh, I don't know exactly what I'm supposed to do, but I was pleased with my service with Dr. Shindo and her team. That's about all. I'm still... will have more appointments, so I'm not done with them yet, but I'm pleased so far. Thank you.

  • May 11, 2019

    I was very satisfied.

  • Apr 19, 2019

    Dr. Shinto explained my condition, the possible courses of treatment depending on the results of the CT scan, and was very professional. I feel I couldn't be in better hands.

  • Apr 19, 2019

    Dr. Shindo is fantastic, she walks in the room with confidence and makes you feel comfortable. I was very nervous about my procedure and she was extremely helpful and made me feel at ease.However, the last 2 times visiting OHSU I have experienced mixups where I was presented the wrong chart and the wrong person came into my room. This time I was directed to a waiting room then the procedure room where another Dr I hadn't met before came in and did an ultrasound. He wasn't sure how to move the chair and seemed very uncomfortable. This made me very apprehensive. Thank goodness Dr. Shindo came in a few minutes later and her confidence and explanations put me at ease. I'm extremely impressed with Dr. Shindo but not so much with the mix-ups regarding patient files/names.

  • Apr 19, 2019

    Dr. Shindo inspires confidence. She has operated on me before, and I would have no trepidation about a second surgery.

  • Apr 16, 2019

    very thorough. Showed concerns for issues that showed up on previous scans but had been brushed off or ignored by other drs. Looking forward to hear full diagnosis.

  • Apr 07, 2019

    Everyone took very good care of me and they were very good with my daughters who accompanied me. Another very good experience.

  • Apr 06, 2019

    She was cordial, friendly, and professional and addressed my issues seriously. Took time and answered my questions. I felt confident in her ability to handle my surgery.

  • Mar 31, 2019

    Dr. Shindo is exemplary very competent very capable and she has wonderful way through listen to that patients. I would recommend to her or any patients and she's a great asset in the state of Oregon for sure.

  • Mar 31, 2019

    Dr. Shindo was very professional and thorough and when giving my ultrasound. And very ... let me know everything that was going on and what she found and that's about it. Thanks.

  • Mar 29, 2019

    I really appreciated Dr. Shindo’s willingness to include me in the decision-making regarding surgical approach options. I valued her assessing the risks of various options.

  • Mar 25, 2019

    Yes, I just want to say that my experience was amazing. Everyone was very efficient, professional, yet caring, very informative, and I'm just so amazed and I'm so thankful that they're working on trying to help me. So I appreciate it.

  • Mar 23, 2019

    It was a thorough examination and information.

  • Mar 23, 2019

    She was absolutely wonderful.

  • Mar 22, 2019

    I had a terrific experience at OHSU yesterday. Dr. Shindo is amazing and I look forward to further treatment.

  • Mar 16, 2019

    She was a very kind and caring individual. She could have explained more about the outcome and risks after my surgery at my post op visit. However I have nothing but good to say about Dr. Shindo. It is also my responsibility to ask more questions about any uncertainties or concerns.

  • Mar 16, 2019

    Was provided directions on where to park, that made it very easy and less stressful on getting to my appt on time.The person checking me in was very efficient and friendly. I was called back less than 5 min of arriving.

  • Mar 16, 2019

    Very thorough and understanding. I have a great deal of respect for her professionalism and her personal interaction with me. I am confident in her expertise and have NO hesitation to following her plan of care for me. Questions were answered as thoroughly as possible.

  • Mar 16, 2019

    I could tell she is very knowledgeable and was able to help me understand my issue much better.

  • Mar 14, 2019

    I was referred to OHSU and Dr. Shindo. I received excellent, personalized care.

  • Mar 08, 2019

    Great

  • Mar 07, 2019

    She was thoughtful, she listened, and she explained everything clearly.