Education at OHSU

Office of the Registrar - Frequently Asked Questions

How do I order a transcript?
See Ordering Transcripts and Documents 

I need to have a transcript sent to OHSU. Where should it be sent? 
See Ordering Transcripts and Documents 

How do I get a copy of my Dean’s Letter (MSPE)?
See Ordering Transcripts and Documents 

How do I get verification of my enrollment for a scholarship/my employer?
First find out what documentation they will accept—you may be able to submit your schedule downloaded from Student Self-service. If they need an official letter, submit an enrollment verification form  to the Office of the Registrar.

How long does it take to get an enrollment verification?
We strive to fulfill all enrollment verification requests in 5-7 business days.

Why is there a hold on my account? How do I get it removed? 
Most registration holds are due to an unpaid balance or because you have not completed all compliance activities such as uploading proof of vaccination. You can see a brief description of the hold in Student Self-Service.  

Be aware that not all holds stop you from registering for classes.

I just registered for classes. How do I get added to the Sakai site?
When you register for a class, you are automatically added to the Sakai site, although you should expect a time lag of up to 24 hours. You can find information about how to get help with Sakai here:

When will I get my diploma? 
Diplomas are mailed 6-8 weeks after the last day of the term in which you graduated. Degrees are awarded only once a term on the last day of the term, and you must submit a graduation application to have your degree awarded and get your diploma. 

I moved. How do I have my diploma mailed to a new address? 
Diplomas are mailed to your primary address on file. You can change your address in Student Self-Service

I changed my name. How do I get a diploma showing my new name? 
You must first file a legal name change with the Office of the Registrar. Then you can order a new diploma

If you changed your name right around the time you graduated, please contact the Office of the Registrar to let us know. We will reissue your diploma with your new name.

What date will be on my diploma?
Your diploma will display the date on which your degree is officially conferred. Degrees are conferred on the last day of the term as per the published academic calendar.

I just attended the graduation ceremony. How do I get my diploma?
The Convocation and Hooding ceremonies provide a joyful occasion for you to celebrate your achievement with your classmates, friends, and family. However these celebrations are primarily symbolic, and your degree has not yet been awarded at the time they occur. Only after all grades have been submitted and we have double-checked that you meet all requirements will your degree be awarded and your diploma printed. Your diploma will be mailed to you within 6-8 weeks after the end of the term.

When do I get my email? 
Your email will be activated approximately 30 days before the start of your first term.

How long can I keep my email after I graduate?
Your email remains active for 90 days after you graduate. 

How long can I keep my email after I withdraw?
Your email will be terminated immediately when you withdraw from the university. 

What happens to my email when I'm on Leave of Absence (LOA)?
Your email remains active while you are on Leave of Absence (LOA).

Help! I can't access my email anymore. How do I get it back?
The most common reasons for an email address to stop working are:

  • You are not currently enrolled in classes
  • You did not complete your Information Privacy and Security training by the deadline

Student emails at OHSU inactivate after 2 or more terms of non-enrollment. If you are not enrolled in classes at OHSU, you must be on an official Leave of Absence to maintain your email. Contact your program for assistance going on leave. Your email will be restored on the first day you go on leave or the first day you return to classes.

If you did not complete the required Information Privacy and Security training by the deadline, contact the IT Service Desk (503-494-2222) for assistance reopening the training. Once you complete your training, your email access will be restored.

If these do not apply to you, contact the IT Service Desk at 503-494-2222 for assistance.

When will I get my alumni email? 
Alumni emails are typically issued within one month after your degree is awarded. 

How soon after I receive my email can I log into student systems? 
Please allow 24 to 48 hours for all systems to be available.

How soon after registering can I access the Sakai sites for my courses? 
Access to Sakai sites may take up to 24 hours after your register. If you don't yet have an email address, access will take 24 to 48 hours after your email is activated.

Am I eligible for in-state tuition?
Determination of Oregon residency for tuition purposes is set forth by the Student Residency for Tuition Purposes policy. More details are available here.

Alternatively, certain students in the School of Nursing may be eligible for in-state tuition:
Nursing students who reside in a bordering county
Nursing students earning a DNP or Ph.D. who are from certain Western states

How do I declare Oregon Residency?
Determination of Oregon residency for tuition purposes is set forth by the Student Residency for Tuition Purposes policy. If you believe you meet the requirements outlined in the policy, please complete and submit the Oregon Residency Affidavit  to apply for Oregon residency classification. More details are available here.