Jobs at OHSU Casey Eye Institute

The full descriptions of the following open positions are available on the OHSU job search web site. To search for a position of interest please include the position number (e.g. IRC43304).  For any questions regarding the positions listed above please contact Jeannine Ransom, Human Resources Manager by calling 503-494-3000.

Postdoc Researcher – IRC60138

FTE: 1.0 FTE, Full Time 
Schedule: Monday - Friday, 8:00 am –5:00 pm 
Salary: $47,000 
Location: Portland, OR (Marquam Hill) 
Job Type: Post Doc 

Postdoctoral research opportunity available in the area of biomedical optics at the Center for Ophthalmic Optics and Lasers   at the Casey Eye Institute, Oregon Health &Science University (OHSU). 

Required Qualifications  

  • PhD in Biomedical Engineering, Medical Physics, Computer Science, Applied Mathematics or related field 
  • Basic training in laboratory methods 
  • Must demonstrate excellence in one or more of the following areas: optical microscope imaging systems, optical design, optical system fabrication, fiber optic systems and components, advanced equipment control with C++ or LabVIEW 
  • Detail oriented and meticulous in all aspects of work 
  • Exceptional organizational skills, strong communication skills with the public as well as with physicians/researchers, and exceptional database management abilities 
  • Strong follow-through skills and ability to pro-actively identify and solve problems 
  • Demonstrated innovation, initiative, and problem-solving skills 
  • Ability to multi-task 
  • Ability to work well with team members 
  • Ability to work independently; willingness to serve as a positive and professional role model 
  • Demonstrated record of reliable attendance, punctuality and proven successful performance in past and present 
  • Able to perform the essential functions of the position with or without accommodation

Preferred Qualifications 

  • Laboratory experience 
  • Familiarity with research design, statistics, and use of computers for research 
  • Working knowledge of computer software including Excel, Word, PowerPoint, and Photoshop Apply online

Please email your CV to David Huang, M.D., Ph.D

Postdoctoral Scholar – IRC65935

FTE: 1.0, Full-Time 
Compensation: $48,432-$59,736, depending on experience
Job Type: Postdoc
Location: Portland, OR (Marquam Hill) 

A postdoctoral research fellowship is immediately available in the Center for Ophthalmic Optics and Lasers, Casey Eye Institute, Oregon Health & Science University. The researcher on this position will work alongside experts in various scientific, clinical and engineering disciplines to develop image processing algorithms for registration, segmentation, detection, analysis and modelling of optical coherence tomography (OCT) and OCT angiography data.

Functions of the Position: 

  • Contribute to the development of new concepts, techniques and standards. 
  • Analyzes research data and provides interpretations. 
  • Setup experimental and pre-clinic system.  
  • Build advanced OCT systems, such as ultrahigh speed system, ultrahigh resolution system and collect preliminary results for grant application /paper publication. 
  • Setup functional OCT system, such as optical coherence elastography, and perform phantom / ex-vivo/in-vivo study with the system. 
  • May involve several different projects.  
  • Contributes to the development of research documentation for publication and/or prepares technique reports, papers and grant applications. 
  • Provide direction and guidance to student workers as needed. 
  • Operate and maintain sophisticated laboratory/scientific equipment.  

Qualifications: 

  • PhD degree in Computer Science, Biomedical Engineering, Electrical Engineering, Physics, Optics or a related field is required. 
  • Experience on image processing, modelling algorithms or machine learning is required. 
  • Broad experiences with optical systems, signal processing concepts, particularly coherence, interferometry and Fourier transform are also desirable. 
  • Exceptional organizational skills, strong communication skills with the public as well as with physicians/researchers, and exceptional database management abilities. 
  • Strong follow-through skills and ability to pro-actively identify and solve problems. 
  • Demonstrated innovation, initiative, and problem-solving skills are imperative. 
  • Ability to work well independently and multi-task is critical. 
  • Ability to work well with team members is essential. 
  • Familiarity with research design, statistics, and use of computers for research is preferred. 

Oculoplastics Specialist – IRC73636

FTE: 1.0 FTE, Full-Time 
Compensation: Dependent upon experience
Job Type: Unclassified (Faculty)
Location: Portland, OR (Marquam Hill) 

Casey Eye Institute, Department of Ophthalmology at Oregon Health &Science University (OHSU) is recruiting a full-time Oculofacial Plastics Specialist. Candidates should be in the process of or have completed a sub-specialty fellowship in oculoplastics, and be board eligible or board certified. The successful candidate will join an established and rapidly expanding University-based practice with clinical research and educational responsibilities, and will hold an academic appointment. Oregon state medical licensure is required. 

Functions of the Position: 

Providing comprehensive clinical care to General Ophthalmology and Oculoplastics patients of the University Hospital and Clinics and affiliated hospitals and clinics; providing staffing to residents seeing Oculoplastics patients; teaching medical students, residents, fellows, nurses and house staff in ophthalmic plastic and reconstructive surgery; patient care and research within the subspecialty. Ideally, this position would also sub-specialize in ophthalmic pathology. 

Qualifications:  

Requires a current, valid MD license and completion of an accredited residency program and oculoplastics fellowship training. Must be board certified or eligible by the American Board of Ophthalmology. Strong clinical and patient assessment skills. Detail oriented and meticulous in all aspects of work. Requires excellent organizational skills and strong communication and patient relations skills. Strong interpersonal skills and the ability to interact well with employees at all levels of the organization is essential. Demonstrated innovation, initiative, and creative problem-solving skills are imperative. Must be pro-active and detail oriented. Ability to work well independently and multi-task is critical. Ability to plan and organize technical work and to adapt to a changing work environment is critical. Must be able to assess and develop work tasks and systems in order to optimize clinic performance. 

Research Assistant Professor (Statistician) – IRC73088

FTE: 1.0 FTE, Full-Time 
Compensation: Dependent upon experience 
Job Type: Faculty (Unclassified Academic) 
Location: Portland, OR (Marquam Hill) 

This Statistician position will have a faculty appointment as Research Assistant Professor within Casey Eye Institute, Department of Ophthalmology at Oregon Health and Science University. The primary focus will be work within the Center for Ophthalmic Optics and Lasers Lab. 

Functions of the Position: 

The main objective of this position is to promote scholarly research into the diagnosis and management of eye disease, providing new knowledge that will ultimately lead to development of instrumentation and treatment of eye disease. This requires maintaining current knowledge of the pertinent literature, and formulation of rational experimental plans to illuminate specific research problems. A significant percent effort will be placed on developing specific hypotheses, designing experimental plans, calculating statistical power and sample size requirements, and writing and preparing presentations, manuscripts, and grant proposals in conjunction with other investigators such as Drs. David Huang, Yali Jia, Ou Tan, and Yan Li. Areas of research interest include clinical study design, control of data quality and completeness, missing data analysis, diagnostic accuracy analysis, longitudinal data analysis, survival analysis, regression analysis, disease progression analysis, and machine learning based on optical coherence tomography (OCT) and OCT angiography technologies. Give presentations of research results. Teach statistics to research and clinical trainees. Provide consultations on statistical methods. Due to the broad activities of the research techniques, this position may involve time overseeing junior laboratory personnel. This might include teaching and advising both graduate and undergraduate students in the above techniques. 

Qualifications: 

  • PhD or equivalent with specialty in Mathematics and Statistics. Experience in the design and analysis of diagnostic clinical studies and interventional clinical trials is highly desirable. 
  • Strong organizational and multitasking skills are critical.  
  • Ability to work well independently and assume responsibility for specific phases of research projects.  
  • Strong written and verbal communication skills and the ability to work well with team members are essential.  
  • Strong problem solving skills and creative thinking is essential.  
  • Familiarity with research design, statistics and the use of computers for research is highly desirable.  
  • Expert knowledge of statistical programming languages. 
  • Knowledge of MATLAB programming environment.  
  • Knowledge of neural network and other machine learning techniques.  
  • A working knowledge of common computer software including Excel, Word, and PowerPoint. 

Pediatric Ophthalmologist Specialist – IRC73637

FTE: 1.0 FTE, Full-Time 
Compensation: Dependent upon experience. 
Job Type: Unclassified (Faculty) 
Location: Portland, OR (Marquam Hill)

Casey Eye Institute, Department of Ophthalmology at Oregon Health & Science University (OHSU) is recruiting a full-time Pediatric Ophthalmologist. Candidates should be in the process of or have completed a sub-specialty fellowship in pediatric ophthalmology, and be board eligible or board certified. The successful candidate will join an established and rapidly expanding University-based practice with clinical research and educational responsibilities, and will hold an academic appointment. Oregon state medical licensure is required.  

Functions of the Position: 

Providing comprehensive eye care to pediatric and strabismus patients of the University Hospital and Clinics and affiliated hospitals and clinics; providing staffing to residents seeing pediatric and strabismus patients; teaching medical students, residents, fellows, orthoptists and house staff in pediatric ophthalmology; patient care and research within the subspecialty; serve and support the department's relationship with the Oregon State Elks Association.  

Qualifications: 

Requires a current, valid MD license and completion of an accredited residency program and pediatric ophthalmology fellowship training. Must be board certified or eligible by the American Board of Ophthalmology. Strong clinical and patient assessment skills. Detail oriented and meticulous in all aspects of work. Requires excellent organizational skills and strong communication and patient relations skills. Strong interpersonal skills and the ability to interact well with employees at all levels of the organization is essential. Demonstrated innovation, initiative, and creative problem-solving skills are imperative. Must be pro-active and detail oriented. Ability to work well independently and multi-task is critical. Ability to plan and organize technical work and to adapt to a changing work environment is critical. Must be able to assess and develop work tasks and systems in order to optimize clinic performance. 

Retina Specialist - IRC73639

FTE: 1.0 FTE, Full-Time 
Compensation: Dependent upon experience. 
Job Type: Unclassified (Faculty) 
Location: Portland, OR (Marquam Hill) 

Casey Eye Institute, Department of Ophthalmology at Oregon Health & Science University (OHSU) is recruiting a full-time Medical and Surgical Retina Specialist. Candidates should be in the process of or have completed a two-year subspecialty fellowship in vitreo-retinal diseases, and be board eligible or board certified. The successful candidate will join an established and rapidly expanding University-based practice with clinical research and educational responsibilities, and will hold an academic appointment. Oregon and Washington state medical licensure is required.  

Functions of the position: 

Providing clinical care to Retina and Vitreo-retinal patients of the University Hospital and Clinics, affiliated hospitals and clinics and approved satellite locations; engaging in public service through consultative activities with non-university groups as approved by Department Chair; providing staffing to residents seeing Retina and Vitreo-retinal patients; teaching residents and house staff about vitreo-retinal diseases; and performing research relevant to vitreo-retinal medicine; providing clinical and/or research supervision for ophthalmology residents and fellows. May include activity in satellite locations. Perform requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics; and also specific compliance requirements as outlined by the Oregon Board of Medical Examiners. Carry out responsibilities in an ethical, effective and professional manner. Report potential compliance problems using the reporting processes as outlined in the Code of Conduct. Model ethical and appropriate behavior, professional standards, compliance and personal integrity. Participate in training programs. Understand and comply with the Code of Conduct, OHSU and departmental policies and procedures, applicable rules and regulations. Adheres to all Casey Eye Institute Service Excellence standards and expectations and attends all related mandatory training programs. 

Qualifications: 

Requires a current, valid MD license in Oregon and Washington, and completion of an accredited residency program and vitreoretinal fellowship training. Must be board certified or eligible by the American Board of Ophthalmology. Strong clinical and patient assessment skills. Detail oriented and meticulous in all aspects of work. Requires excellent organizational skills and strong communication and patient relations skills. Strong interpersonal skills and the ability to interact well with employees at all levels of the organization is essential. Demonstrated innovation, initiative, and creative problem-solving skills are imperative. Must be pro-active and detail oriented. Ability to work well independently and multi-task is critical. Ability to plan and organize technical work and to adapt to a changing work environment is critical. Must be able to assess and develop work tasks and systems in order to optimize clinic performance. 

Research Assistant Professor - IRC73451

FTE: 1.0 FTE, Full-Time 
Compensation: Dependent upon experience 
Job Type: Faculty (Unclassified Academic) 
Location: Portland, OR (Marquam Hill) 

Research Assistant Professor position within Casey Eye Institute, Department of Ophthalmology at Oregon Health and Science University. The primary focus will be work within the Center for Ophthalmic Optics and Lasers Lab.  

Functions of the position: 

The main objective of this position is to promote scholarly research that leads to the development of novel instrumentation for the diagnosis and treatment of eye diseases. This requires maintaining current knowledge of the pertinent literature, and formulation of rational experimental plans to illuminate specific research problems. A significant percentage of effort will be placed on developing specific hypotheses, designing experimental plans, and writing and preparing manuscripts and grant proposals in conjunction with other investigators including Drs. David Huang and Yan Li. The foregoing will involve work with other CEI investigators and patients for potential diagnostic and therapeutic approaches. Areas of research interest include visual optics, optical coherence tomography (OCT), corneal topography, corneoscleral topography, refractive surgery, contact lenses, keratoconus, corneal diseases, corneal biomechanics, phototherapeutic keratectomy, corneal collagen crosslinking, and intraocular lens power formula. Due to the broad activities of the research techniques, this position may involve time overseeing junior laboratory personnel. This position might include teaching and advising both graduate and undergraduate students in the above techniques. 

Qualifications: 

PhD or equivalent with specialty in Biomedical Engineering or related disciplines Research experience in visual optics, optical coherence tomography (OCT), corneal topography, refractive surgery, keratoconus, and other corneal diseases. Programming skills in MATLAB, ray tracing software, and statistical software are helpful. Knowledge of statistics, clinical trials, and machine learning are desirable. Strong organizational and multitasking skills are critical. The successful candidate must be able to work well independently and assume responsibility for specific phases of research project. Strong written and verbal communication skills and the ability to work well with team members is essential. Strong problem solving skills and creative thinking is essential. Familiarity with research design, statistics and the use of computers for research is highly desirable, as well as a working knowledge of computer software including Excel, Word, and PowerPoint. 

Postdoctoral Scholar - IRC74768

FTE: 1.0 FTE, Full-time, 40 hours/week 
Compensation: Dependent upon experience 
Job Type: Postdoctoral Scholar (Student) 
Location: Portland, OR (Marquam Hill) 

This position involves research in adaptive optics optical coherence tomography and participation in functional imaging research in retinal diseases under the supervision of Yifan Jian, PhD and David Huang, MD, PhD. 

Functions of the positions: 

Contribute to the development of new concepts, techniques and standards. Analyzes research data and provides interpretations. Setup experimental and prototype system. Build advanced OCT systems, such as ultrahigh speed system, ultrahigh resolution system with adaptive optics and collect preliminary results for grant application /paper publication. May involve several different projects. Contributes to the development of research documentation for publication and/or prepares technique reports, papers and grant applications. Provide direction and guidance to student workers as needed. Operate and maintain sophisticated laboratory/scientific equipment. 

Qualifications: 

Ph.D. in Optics, Biomedical Engineering, Electrical Engineering, Computer Science or a related field. 1-3 years of relevant research experience. Hands on experience with optical imaging systems, optical/electrical system design, prototyping and simulation. Preferred experience in Ophthalmology imaging. Experience with the optical coherence tomography, scanning laser ophthalmoscope and adaptive optics. Broad knowledge in optics, signal processing, and image processing. General Zemax software knowledge. Detail oriented and meticulous in all aspects of work. Requires exceptional organizational skills, strong communication skills with the public as well as with physicians/researchers. Strong follow-through skills and ability to pro-actively identify and solve problems. Demonstrated innovation, initiative, and problem-solving skills are imperative. Ability to work well independently and multi-task is critical. The ability to work well with team members is essential. Working knowledge with C/C++ programming for instrument control. Parallel computing experience with CUDA. Experienced with data acquisition and system control/synchronization. 

Uveitis/Ocular Inflammatory Disease Specialist – IRC76936

FTE: 1.0 FTE, Full-time 
Compensation: Commensurate with experience 
Job Type: Faculty (Unclassified) 
Location: Portland, OR (Marquam Hill) 

The Casey Eye Institute, Department of Ophthalmology at Oregon Health & Science University (OHSU) is recruiting a full-time uveitis specialist to work with our current group of three uveitis faculty and one uveitis fellow. 

Functions of the position: 

Providing comprehensive clinical care to uveitis patients of the University Hospital and Clinics, affiliated hospitals and clinics and approved satellite locations; engaging in public service through consultative activities with non-university groups as approved by Department Chair; providing staffing to residents seeing patients in the uveitis/ocular inflammatory disease clinic. Other subspecialty experience is welcomed but not required (e.g. uveitis and retina, uveitis and cornea, etc.). In conjunction with the Uveitis Division Chief, The Department Chair will assign the clinical schedule. OHSU is a teaching facility. As such, this position is expected to teach medical students and residents through assigned lectures to be given during the course of the year. Faculty interested in doing research may apply for departmental research assistance. Research relevant to ocular inflammatory diseases will be conducted under the mentorship of Jim Rosenbaum, MD. Administrative and other duties may be assigned based on department needs and this position's particular areas of expertise and interest. There will be opportunities to participate in departmental management and to serve on institutional committees. 

Qualifications: 

Requires a current, valid Oregon MD license and completion of an accredited residency program and fellowship training. Must be board certified or eligible by the American Board of Ophthalmology. Strong clinical and patient assessment skills. Detail oriented and meticulous in all aspects of work. Requires excellent organizational skills and strong communication and patient relations skills. Strong interpersonal skills and the ability to interact well with employees at all levels of the organization is essential. Demonstrated innovation, initiative, and creative problem-solving skills are imperative. Must be pro-active and detail oriented. Ability to work well independently and multi-task is critical. Ability to plan and organize technical work and to adapt to a changing work environment is critical. Must be able to assess and develop work tasks and systems in order to optimize clinic performance. 

Financial Analyst 2 – IRC79174

FTE: 1.0 FTE, Full-time, 40 hours/week 
Compensation: $31.80-$37.73/hour, depending upon experience 
Job Type: Classified (AFSCME union) 
Location: Portland, OR (Marquam Hill) 

Functions of the position: 

  • Provides consultation and direction to all levels of staff regarding grant or contract issues, responds to requests for information, ensures correct data are collected, provides spending analysis/projections and suggestions for resolving surplus or deficit funding. Meets regularly with PI's, study coordinators, and administration to review individual and department level research portfolio. Prepares clear and formatted spreadsheets for presentation. Makes adjustments as needed to resolve issues with spending. 
  • Performs Labor Distribution for research faculty and staff, facilitates effort certification process, calculates and tracks NIH and departmental cost sharing. 
  • Responsible for all other post-award needs including but not limited to surplus balance transfers, cost transfers, resolution of unallowable activity. 
  • Tracks departmental bridge funding needs and notifies administration of potential gaps well in advance. Monitors existing bridge funding with spreadsheets. 
  • Tracks departmental research performance metrics and performs ad-hoc analysis. Regularly presents data to administration. 
  • Assists PI, Study Coordinators, and Pre-Award Grants Administrator with grant budget development by providing salary and FTE information and ensuring accuracy of budget before submittal. Calculate OHSU Overhead Cost Allocation and determine incremental cost to department. Review contract budgets as needed.
  • Monitors incoming and outgoing sub awards. Ensures spending is on-track with budget, invoices and payments are timely, and assists with close-out at end of budget period. 
  • Review and distribute monthly project status and PI reports to appropriate individuals. Maintain monthly CEI Research Summary report and present at monthly research administration meetings. 

Qualifications: 

Bachelor of Science in Accounting, Finance or Related Field. All candidates must have 2 years of professional healthcare and/or relevant financial analysis experience. 

  • Intermediate level skills with MS Office Suite including Word and Access and experience with advanced Excel functions. 
  • Must possess mathematical skills and financial experience required for preparation of financial reports and understanding of expenditures and intermediate database skills, including data entry, queries, reports, spreadsheets, etc. 
  • Must demonstrate ability to use sophisticated conceptual, numerical, and analytical skills to solve complex and unique financial problems. 
  • Must possess strong communication skills both verbal and written with good command of oral and written English, including grammar and spelling. 
  • Must be detailed oriented. 
  • Must possess strong organizational skills, be flexible, and creative. 
  • Must have exceptional customer service skills both on the phone and in person and have experience serving diverse populations. 
  • Must have ability to work in a team environment, as well as ability to work independently. 
  • Must be proficient and professional in all aspects of office procedures. 
  • Must have ability to set and prioritize obtainable goals, be self-directed and work efficiently under pressure of multiple deadlines for multiple investigators.
  • Demonstrable record of reliable attendance, punctuality and proven successful performance at past and present employers. 
  • Preferred Experience: Five years previous accounting experience preferred. Two years of OHSU GL and OGA accounting/financial analysis experience and experience in a budgetary support role for management is desirable. 

PAS Specialist (Retina) - IRC79603

FTE: 1.0 FTE, Full-Time , 40 hours/week
Schedule: Monday-Friday, hours to be determined by manager based on clinic needs
Compensation:  $18.28-$21.50/hour 
Job Type: Classified (AFSCME union) 
Location: Portland, OR (Marquam Hill) 

This position provides administrative and clinical support to the Retina Faculty, fellows and staff serving in Portland as well as satellite offices, specifically in the areas of patient care, phone coverage, reception, scheduling, billing and all other day-to-day operations.

PAS Specialist Float – IRC83330

To provide support to the Ophthalmology/Medical Contact Lens Clinic Faculty, specifically in the areas of patient care, phones, reception, scheduling and insurance authorizations.

Functions/Duties of Position:  

  • Schedule new and return patient appointments, including residents and faculty, ancillaries and surgeries; prepare patient appointment list.
  • Schedule new patient appointments, obtain prior medical records and studies if appropriate.  Create a medical record if needed.  Arrange stretchers, wheelchairs, and interpreters when necessary, and accommodate other special needs whenever possible.  Obtain and prepare OHSU medical records before scheduled appointments, prepare charts for patient appointment, filing and pulling patient charts, and mail distribution.  Primary contact staff member for sending and faxing medical records when indicated.  Triage phone calls, dispensing appropriately, including facilitation of prescription refills, consults, walk-ins and emergencies.
  • Responsible for providing leadership and guidance or PAS Specialist and PAS  Trainees, and PBS and UMG in the areas of financial screening, patient eligibility for services, managed care and other health care contract terms, billing and coding, and complex patient referrals for the Medical Contact lens service.
  • Update and keep current the medical contact lens data base. Contact lens ordering, tracking, receiving, returns.      
  • Monitor work queues for billing and charge entry.  Check fee tickets for completeness, batching and submitting to billing office.
  • Perform insurance coverage inquiry and/or pre-authorizations in regards to medical contact lens orders.  Be the back-up for insurance coverage inquiry and pre-authorizations for appointments in the medical contact lens department.
  • Research and answer billing questions with patients and other staff, include the billing office.  Perform charge entry for all contact lens orders, attaching authorizations and submission to the billing office.  Monitor the credit WQ and redirect funds appropriately.  Pay department bills for contact lens manufacturer’s monthly-separating Dr. Louie’s, Dr. McDonald’s and the Fellowship Program’s charges to the correct account.  Reconcile billing invoices and statements for Dr. Louie and the Fellowship accounts.  Request departmental account transfer requests when lenses are ordered for another department. Submit provider reimbursement requests.
  • Greet patients, inspect insurance cards and/or authorization notices.  Identify and collect deductible payments, co-payments, and deposits on services; provide receipts and complete necessary accounting procedures.  Verify and update the common data set on-line.  Explain and satisfy any necessary patient signature requirements.
  • Verify or facilitate up-to-date registration information on all new and return patients.
  • Gather and/or verify patient information including demographics, insurance coverage, and financial status.  Confirm patient eligibility for VSP care coverage, obtain authorizations for clinical care, procedures, and laboratory studies as requested.  Enter all information accurately into OHSU databases or into the medical record when necessary.  Follow up on pending.  Act as back-up for Managed Care Coordinator
  • Perform cash handling and billing duties in a timely and thorough manner.  Duties include: educating patients on related billing issues as appropriate; collecting co-payments and past due balances when indicated; providing patients with appropriate receipts per CEI procedures; performing end of day duties following CEI protocol and guidelines (batching out cash/checks/credit card, checking encounters for missing information, and giving appropriate documentation to designated area for posting); reconciling cash receipts per CEI policy and maintaining front office cash drawer as appropriate. Monitor work queues for billing, charge entry. Check fee tickets for completeness, batching and submitting to billing office.
  • Provide high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry.  This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information or requests promptly to the appropriate providers or their designees
  • Process letters for physician and other administrative duties as requested by supervisor.

Qualifications:  

Education:  High school diploma or GED preferred.

Experience:  Six months of work experience in a medical office setting, including high volume direct patient contact, or one year of work experience in a high volume direct public contact position, or successful completion of the PAS training program.  Experience in Ophthalmology is preferred.

Job Related Knowledge, Skills and Abilities:

  • Clinical experience, basic computer keyboarding skills and working knowledge of medical terminology.
  • Strong relationship building skills with patients, health plans, providers, staff, management.
  • Exceptional customer service skills - both in person and on the phone.  Exceptional interpersonal skills - able to resolve conflicts and to problem solve between parties.
  • Patient advocacy skills - evaluate patient concerns for timely resolution.
  • Sensitivity to patient needs.
  • Demonstrated evidence of strong written and verbal communication skills.
  • Ability to manage competing priorities.
  • Ability to meet deadlines and urgent patient and system needs.
  • Ability to work independently; willingness to serve as a positive and professional role model.
  • Must have demonstrated record of reliable attendance, punctuality and proven successful performance in past and present.

PAS Specialist (Ophthalmology Subspecialty clinics) – IRC83330

To provide support to the Ophthalmology/Medical Contact Lens Clinic Faculty, specifically in the areas of patient care, phones, reception, scheduling and insurance authorizations.

  • FTE:  Full-time, 40 hours/week
  • Schedule:  Monday-Friday, hours to be determined by manager and clinic need
  • Compensation:  $18.28-$21.51/hour
  • Job Type:  Classified (AFSCME union)
  • Location:  Portland, OR (South Waterfront)

Functions of the position:

  • Schedule new and return patient appointments, including residents and faculty, ancillaries and surgeries; prepare patient appointment list.
  • Schedule new patient appointments, obtain prior medical records and studies if appropriate.  Create a medical record if needed.  Arrange stretchers, wheelchairs, and interpreters when necessary, and accommodate other special needs whenever possible.  Obtain and prepare OHSU medical records before scheduled appointments, prepare charts for patient appointment, filing and pulling patient charts, and mail distribution.  Primary contact staff member for sending and faxing medical records when indicated.  Triage phone calls, dispensing appropriately, including facilitation of prescription refills, consults, walk-ins and emergencies.
  • Responsible for providing leadership and guidance or PAS Specialist and PAS  Trainees, and PBS and UMG in the areas of financial screening, patient eligibility for services, managed care and other health care contract terms, billing and coding, and complex patient referrals for the Medical Contact lens service.
  • Update and keep current the medical contact lens data base. Contact lens ordering, tracking, receiving, returns.      
  • Monitor work queues for billing and charge entry.  Check fee tickets for completeness, batching and submitting to billing office.
  • Perform insurance coverage inquiry and/or pre-authorizations in regards to medical contact lens orders.  Be the back-up for insurance coverage inquiry and pre-authorizations for appointments in the medical contact lens department.
  • Research and answer billing questions with patients and other staff, include the billing office.  Perform charge entry for all contact lens orders, attaching authorizations and submission to the billing office.  Monitor the credit WQ and redirect funds appropriately.  Pay department bills for contact lens manufacturer’s monthly-separating Dr. Louie’s, Dr. McDonald’s and the Fellowship Program’s charges to the correct account.  Reconcile billing invoices and statements for Dr. Louie and the Fellowship accounts.  Request departmental account transfer requests when lenses are ordered for another department. Submit provider reimbursement requests.
  • Greet patients, inspect insurance cards and/or authorization notices.  Identify and collect deductible payments, co-payments, and deposits on services; provide receipts and complete necessary accounting procedures.  Verify and update the common data set on-line.  Explain and satisfy any necessary patient signature requirements.
  • Verify or facilitate up-to-date registration information on all new and return patients.
  • Gather and/or verify patient information including demographics, insurance coverage, and financial status.  Confirm patient eligibility for VSP care coverage, obtain authorizations for clinical care, procedures, and laboratory studies as requested.  Enter all information accurately into OHSU databases or into the medical record when necessary.  Follow up on pending.  Act as back-up for Managed Care Coordinator
  • Perform cash handling and billing duties in a timely and thorough manner.  Duties include: educating patients on related billing issues as appropriate; collecting co-payments and past due balances when indicated; providing patients with appropriate receipts per CEI procedures; performing end of day duties following CEI protocol and guidelines (batching out cash/checks/credit card, checking encounters for missing information, and giving appropriate documentation to designated area for posting); reconciling cash receipts per CEI policy and maintaining front office cash drawer as appropriate. Monitor work queues for billing, charge entry. Check fee tickets for completeness, batching and submitting to billing office.
  • Provide high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry.  This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information or requests promptly to the appropriate providers or their designees
  • Process letters for physician and other administrative duties as requested by supervisor.

Qualifications:

Education:  High school diploma or GED preferred.

Experience:  Six months of work experience in a medical office setting, including high volume direct patient contact, or one year of work experience in a high volume direct public contact position, or successful completion of the PAS training program.  Experience in Ophthalmology is preferred.

Job Related Knowledge, Skills and Abilities:

  • Clinical experience, basic computer keyboarding skills and working knowledge of medical terminology.
  • Strong relationship building skills with patients, health plans, providers, staff, management.
  • Exceptional customer service skills - both in person and on the phone.  Exceptional interpersonal skills - able to resolve conflicts and to problem solve between parties.
  • Patient advocacy skills - evaluate patient concerns for timely resolution.
  • Sensitivity to patient needs.
  • Demonstrated evidence of strong written and verbal communication skills.
  • Ability to manage competing priorities.
  • Ability to meet deadlines and urgent patient and system needs.
  • Ability to work independently; willingness to serve as a positive and professional role model.
  • Must have demonstrated record of reliable attendance, punctuality and proven successful performance in past and present.

PAS Resource Specialist (Ophthalmology Specialties Clinics) – IRC83329

This position provides support to the Neuro- Ophthalmology, Vision Rehabilitation and Medical Contact Lens Clinic Faculty in the areas of managed care, insurance authorizations/verifications, billing work queues and back-up for phones, reception, scheduling, and other duties as assigned.

  • FTE:  Full-time, 40 hours/week
  • Schedule:  Monday-Friday, hours to be determined by manager and clinic need
  • Compensation:  $20.00-$25.27/hr
  • Job Type:  Classified (AFSCME union)
  • Location:  Portland, OR (South Waterfront)

Functions of the Position:

Obtains all authorizations, including retroactive authorizations, contacting primary care physicians or their designees to obtain authorizations for care as required. The authorization process includes, but is not limited to, putting the referrals information on-line, tracking the number of visits used per authorization, following up on referrals for return appointments and other miscellaneous tasks.  Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Educates patients on related billing issues as appropriate; quoting self-pay or deposits where indicated. Obtains authorizations for clinical care, procedures, and laboratory studies.  Enters all information accurately into OHSU databases or into the medical record when necessary.  Follows up on pending authorizations until they are obtained.  Works closely with Faculty and staff to insure authorizations/referrals in place prior to any appointments, diagnostics or procedures involving managed care patients. Manage billing work queues as assigned which may include back-up for follow-up work queues. Serves as a resource for insurance and billing questions for patients, staff and referring physicians. Maintains current information on all managed care insurance plans and is up-to-date with all managed care insurance plan changes, utilizing information to efficiently and effectively obtain authorizations. Strong knowledge of OHSU insurance contracts with medical and vision carriers and the ability to explain the billing differences to patients, staff and referring physicians. Answers insurance questions for all patients, scheduled or non-scheduled, directing patients to appropriate provider for other health care issues. Attend managed care coordinator meetings at OHSU and billing meetings at Casey Eye Institute to maintain billing knowledge and obtain new information.  Other duties may include back-up phones, scheduling, check in/out, cash handling, and other duties as assigned by supervisor.

Qualifications:

Education:  High school diploma or GED preferred.

Experience:

  • One year work experience in a medical office setting, including high volume direct patient contact, scheduling of appointments and obtaining managed care authorizations.
  • At least six months of this experience must have been obtained at OHSU (trial service periods excluded), and the candidate must have a thorough knowledge of PAS policies and procedures.
  • Candidates will have demonstrated advanced PAS user skills as well as extensive knowledge of integrated care at OHSU.
  • Front office experience in an Ophthalmology office is required.

Job Related Knowledge, Skills and Abilities:

  • Proficient in university network computer applications using Windows, PowerPoint, Cadence, EPIC and related applications.
  • Basic computer keyboarding skills including typing of 30-45 wpm.
  • Working knowledge of medical terminology.
  • Strong relationship building skills with patients, health plans, providers, staff, management.
  • Exceptional customer service skills - both in person and on the phone.
  • Demonstrated ability to resolve confrontational customer interactions and to problem solve between parties.
  • Patient advocacy skills - evaluate patient concerns for timely resolution.  Sensitivity to patient needs.
  • Demonstrated evidence of strong written and verbal communication skills.
  • Ability to manage competing priorities.
  • Ability to meet deadlines and urgent patient and system needs.
  • Ability to work independently; willingness to serve as a positive and professional role model.
  • Must have demonstrated record of reliable attendance, punctuality and proven successful performance in past and present.