Availability of New Medicaid Patient Appointments and the Role of Rural Health Clinics

07/14/15  Nationwide, USA

A new study was released by the Health Research and Educational Trust entitled, “Availability of New Medicaid Patient Appointments and the Role of Rural Health Clinics.”

The study was undertaken by researchers at the University of Pennsylvania and sought to determine how well RHCs were doing at serving Medicaid patients compared with other providers.The researchers used a “secret shopper” approach and contacted RHCs from all around the country (10 states) and sought to make appointments using similar clinical explanations but using different payers (Medicaid, commercial, self-pay/uninsured) as part of the call. A similar series of calls were made to other rural (non-RHC) providers and providers located in urban areas. The researchers conducted over 10,000 practice inquiries.