Our team is dedicated to working with you to achieve your dream of becoming parents. We treat you with the care, dignity and respect you deserve. We work as a team to do everything we can to meet your specific needs.
Our professional nurses work with our doctors to offer you the full range of treatment options. Providing excellent nursing care, they are here to assist you to navigate your course of treatment. They are available to answer your questions, assist in developing the treatment plan that meets your individual needs and help coordinate your care.
Patient care coordinator
Starting right is important. Our patient care coordinator meets with you individually if you are preparing for in vitro fertilization (IVF). She provides an orientation to the program and personally manages your screening process. Well-informed in the field of infertility, the patient care coordinator is your resource for basic questions as you get ready to start your personal treatment plan.
These caring support staff help make your clinic visits go smoothly. They are well-trained and support our doctors and nurses in providing you with excellent clinical care. During your visits, our medical assistants help with various procedures and provide you with information you may need. They can also help you schedule appointments and order needed labs and tests.
Our financial counselor specializes in infertility coverage and will help you understand your insurance benefits and financial options. She is available to meet with you personally to counsel you about financial resources that may be available to you.
Patient access specialists
Our patient access specialists are often your first point of contact. They know about our programs and provide excellent customer service by telephone and at our front desk. They will check you in for appointments, collect payments, and compile records for your visit. They will also help you schedule your visits.