During Your Hospital Visit
OHSU recognizes the value in customizing services for our patients. We strive to create an environment of inclusion, not just of acceptance. Our patients have many choices of healthcare providers, and OHSU positions itself as the clear leader in Oregon by creating an environment where our patients feel comfortable. We believe that by creating an inclusive environment we can work towards eliminating health disparities in the communities we serve, an integral part of OHSU’s mission.
OHSU serves a diverse population and is committed to providing culturally competent medical care for all patients and their families. OHSU provides free interpreter services for all of our deaf, hard of hearing, deaf-blind and limited English proficient patients and their families. Our qualified health care interpreters are available 24 hours a day, seven days a week via phone, on-site or through video remote technology.
OHSU wants to ensure that you understand your medical treatment plan even after your visit is complete. If you need any of your written care plan in a language other than English, OHSU can translate the material for you. Please let your provider know what language you need your documents translated into and we will provide that free of charge. OHSU's goal is to ensure everyone has access to medical care in a language they understand.
OHSU is committed to providing spiritual and emotional support for patients and families. Our chaplains are available to help our patients and their loved ones to cope with difficult transitions, fears, death and grieving, and other sources of stress. We can also assist them in locating clergy of their faith. Our services are available weekdays between 9 a.m. and 5 p.m., and on an emergency basis during weekends and evenings.