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Patients

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Clinical Services at Casey Eye Institute

At Casey Eye Institute, we offer a wide range of services, from general eye examinations to vision correction with contact lenses, cataract surgery or refractive surgery. Our doctors are nationally-recognized experts in the most advanced treatments for eye disease. Our commitment? Providing you with excellent eye care.

Surgery at OHSU Casey Eye Institute

View information about what to expect for surgery

Billing and Insurance

Our physicians bill separately from OHSU Hospital for their services. Diagnostic tests, laser treatment and surgeries may also generate a bill from Oregon Health & Science University. The following policies refer to Casey Eye Institute doctors' billing only.

Medicare

We are a participating group with Medicare, which means we will bill for covered services and receive payment directly from Medicare. You are responsible for your annual deductible and 20% coinsurance. Medicare does not cover routine eye exams, refractions or cosmetic services, so we may ask for payment for those transactions at the time of your visit. If you have supplemental insurance (Medigap), we will bill them as a courtesy if you provide the billing information to us.

HMO/PPO Plans

If you are insured by a managed care organization, please help us obtain authorization for services here. As specialists, most of our services require these authorizations in order for your visit to be covered by your plan. If you wish to be seen without an authorized referral, we may ask you to pay for your exam at the time of service. Ultimately, you will be responsible for payment of your bill. Please provide your co-payment at the time of your visit; we accept cash (exact amount please), checks and Visa or MasterCard.

Medicaid

Please show your eligibility card at each visit. Oregon Health Plan (OHP) requires authorization for every specialist visit. Please help us obtain these referrals from your primary care physician (PCP), as we cannot see you, and may have to reschedule your appointment, if you do not have a valid referral.

Private Insurance

If you are covered by another type of insurance plan, we will bill them as a courtesy. Please provide us with complete insurance information. Many plans make payment based on usual and customary charges. This is an average of your insurance company's typical claims data for all specialties; our charges may not be paid in full. If you are here because of a work injury, please notify the receptionist so we can file a claim with your employer's worker's compensation carrier.

Uninsured

Please do not let medical care lapse if you do not have insurance. We may ask for payment at the time of service. We accept Visa and MasterCard. Please speak to the receptionist or our business office regarding payment policies for surgery.

Vision Insurance

Ophthalmic services are provided for medical conditions as well as routine vision care. Please understand that health insurance does not cover routine vision services such as healthy-eye exams and prescriptions for glasses and contact lens. If you have a vision insurance plan, please give us that billing information.

Insurance policies and health plans are very complex and individual. We make every effort to process your medical claims as quickly as possible. However, it is impossible for us to know the details of every health plan. Your plan administrator is the best source for information regarding your insurance coverage. Thank you for your understanding.

You will receive monthly statements from our business office on any open balances. You may contact them directly to set up payment arrangements or update your insurance information. They can be reached at:

University Professional Services
PO Box 3590 Portland, Or
97208
503 494-8417
800 752-4447

Phone

503 494-3000

Registration

Before your appointment, please register with Oregon Health & Science University (OHSU) by calling 503 494-8505.

Please have your insurance card available before you start the call. Registering means less paperwork when you arrive for your appointment, and keeps us up-to-date with your address, phone numbers and insurance information. If you have not pre-registered, please allow extra time for this before your appointment.

Ophthalmic Genetics Service

The Ophthalmic Genetics Service is one of the premier centers in the world for patients with genetic diseases of the retina and other areas of the eye, including Stargardt Disease.

Learn more about our services and clinical trials

Elks Children’s Eye Clinic

With the generous support of the Oregon State Elks Association, the Elks Children’s Eye Clinic has one of the best teams of pediatric eye specialists in the nation.

Learn more

Laser Vision Correction

Looking for freedom from glasses or contacts? The internationally recognized Casey Vision Correction Center is a leader in LASIK and other refractive surgeries.

Find out if LASIK is right for you.

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