Clinical Services at Casey Eye Institute
At Casey Eye Institute, we offer a wide range of services, from general eye examinations to vision correction with contact lenses, cataract surgery or refractive surgery. Our doctors are nationally-recognized experts in the most advanced treatments for eye disease. Our commitment? Providing you with excellent eye care.
Billing and Insurance
Our physicians bill separately from OHSU Hospital for their services. Diagnostic tests, laser treatment and surgeries may also generate a bill from Oregon Health & Science University. The following policies refer to Casey Eye Institute doctors' billing only.
We are a participating group with Medicare, which means we will bill for covered services and receive payment directly from Medicare. You are responsible for your annual deductible and 20% coinsurance. Medicare does not cover routine eye exams, refractions or cosmetic services, so we may ask for payment for those transactions at the time of your visit. If you have supplemental insurance (Medigap), we will bill them as a courtesy if you provide the billing information to us.
If you are insured by a managed care organization, please help us obtain authorization for services here. As specialists, most of our services require these authorizations in order for your visit to be covered by your plan. If you wish to be seen without an authorized referral, we may ask you to pay for your exam at the time of service. Ultimately, you will be responsible for payment of your bill. Please provide your co-payment at the time of your visit; we accept cash (exact amount please), checks and Visa or MasterCard.
Please show your eligibility card at each visit. Oregon Health Plan (OHP) requires authorization for every specialist visit. Please help us obtain these referrals from your primary care physician (PCP), as we cannot see you, and may have to reschedule your appointment, if you do not have a valid referral.
If you are covered by another type of insurance plan, we will bill them as a courtesy. Please provide us with complete insurance information. Many plans make payment based on usual and customary charges. This is an average of your insurance company's typical claims data for all specialties; our charges may not be paid in full. If you are here because of a work injury, please notify the receptionist so we can file a claim with your employer's worker's compensation carrier.
Please do not let medical care lapse if you do not have insurance. We may ask for payment at the time of service. We accept Visa and MasterCard. Please speak to the receptionist or our business office regarding payment policies for surgery.
Ophthalmic services are provided for medical conditions as well as routine vision care. Please understand that health insurance does not cover routine vision services such as healthy-eye exams and prescriptions for glasses and contact lens. If you have a vision insurance plan, please give us that billing information.
Insurance policies and health plans are very complex and individual. We make every effort to process your medical claims as quickly as possible. However, it is impossible for us to know the details of every health plan. Your plan administrator is the best source for information regarding your insurance coverage. Thank you for your understanding.
You will receive monthly statements from our business office on any open balances. You may contact them directly to set up payment arrangements or update your insurance information. They can be reached at:
University Professional Services
PO Box 3590 Portland, Or