Billing & Insurance
How you pay for your healthcare will depend on whether you have health insurance and the type of coverage you have.
Referrals
Some services require authorizations and referrals before you receive healthcare services. Be sure that you confirm what is required by your insurance company prior to receiving any services. You could be responsible for all charges if proper authorization or referrals are not obtained.
Registration
To ensure that registration and insurance billing is as efficient as possible for you, please provide us with complete information about your primary and/or secondary health insurance and bring your insurance card(s) with you to any visit. Inform us if your personal information has changed since your last visit.
Co-payments
Insurance co-payments should be paid at the time of service.
Your Insurance Coverage and Benefits
Please contact your insurance company before your visit to OHSU to verify your benefits and coverage. Be sure to verify with your insurance company that OHSU is a participating provider for your plan.
Insurance plans and medical networks covered by OHSU
OHSU participates in the insurance plans and medical networks listed below by providing primary and specialty care. This list is not all-inclusive. If you are interested in using OHSU for your healthcare needs, and your plan or network is not listed below, call your insurance company to ask if OHSU is an approved option for you.
- PPO, Managed Choice, Elect Choice, Choice POS II plans
Provider Service Center at 888 632-3862 - Primary Choice (HMO), QPOS and US Access Plans
Provider Service Center 800 624-0756
Beech Street Preferred Provider Organization
800-877-1444
CareOregon
503 416-4100 or 800 224-4840
Coventry-First Health
800 937-6824
First Choice Health
For claims and benefits information, please call the number on the Member ID card.
- Customer Contact Center (non-Medicare plans)
888 802-7001
Kaiser Permanente
800 813-2000
LifeWise
800 596-3440
Managed Healthcare NW (Cancer Treatment)
- MHN Provider Relations Department 503 413-5800
- MHN Medical Claims - Robyn Fischer, Claims Coordinator 503 413-5800
MultiPlan / Private Healthcare System
- PHCS Network
866 680-7427 - PHCS Healthy Directions
800 678-7427 - The MultiPlan Network
888 342-7427
ODS Preferred Provider Organization
- Medical Intake Line (Referral and authorizations)
503 243-4496 - Professional Services Line
503 243-3968
PacificSource
800 624-6052
- Providence Exclusive Provider Organization(EPO)
503 574-7500 or 800-878-4445 - Providence Health Plan Customer Service
503 574-7500 or 800-878-4445 - Providence Preferred Customer Service
503 574-7600 or 800-793-9338
Regence BlueCross BlueShield of Oregon
Customer Service 503 225-6619 or (800) 365-3155
- Samaritan Choice Plans (self-funded) Member Services
866 300-4100 - InterCommunity Health Network (Medicaid) Member Services
800 757-5114 - Samaritan Advantage Health Plan (Medicare Advantage Plan) Customer Service
800 317-7489
- Member Relations - call 866 393-0966 Monday - Friday, 9AM - 4PM PST
Tuality Health Alliance
503 681-1018 or 800 681-1901
- Care Coordination Department
800 638-7388
