Resources
Questions? Looking for something in particular? Send us a message at cme@ohsu.edu
Process Improvement Introduction
The Institute for Healthcare Improvement (IHI) is a great resource for process improvement tools. Below are links to the topics we believe will be the most helpful in planning your process improvement activity.
- How to Improve, includes:
- PI Project Examples with/measures and resources: IHI Improvement Map
- Plan-Do-Check-Act Instructions & Worksheet
- Run Chart Instructions & Tool
- Improvement Tracker Instructions & Tool
IHI Open School Courses
The IHI Open School offers a wide range of valuable courses. For more in-depth process improvement training, we recommend the below modules that are fast and easy to understand. These courses do require an IHI login. If you do not have one, you can create one here.
QI 101: Fundamentals of Improvement
- Lesson 1: Errors Can Happen Anywhere—and to Anyone
- Lesson 2: Health Care Today
- Lesson 3: The Institute of Medicine's Aims for Improvement
- Lesson 4: How to Get from Here to There: Changing Systems
QI 102: The Model for Improvement: Your Engine for Change
- Lesson 1: An Overview of the Model for Improvement
- Lesson 2: Setting an Aim
- Lesson 3: Measuring for Improvement
- Lesson 4: Developing Changes
- Lesson 5: Testing Changes
QI 103: Measuring for Improvement
QI 104: Putting It All Together: How Quality Improvement Works in Real Health Care Settings
- Lesson 1: The Life Cycle of a Quality Improvement Project: Innovation, to Pilot, to Implementation, to Spread
- Lesson 2: Spreading Changes
- Lesson 3: Case Study: Reducing Waiting Times Throughout the Veterans Health Administration
