News @ Emma Jones Hall
Verian Wedeking, residency program administrative director, was asked to join the OHSU Physical Access Committee, which is charged with identifying barriers to access by people with disabilities at OHSU and to present findings and recommendations to administration.
Melissa De Lyser, communications specialist, was named to the Golden Rose Committee. The committee identifies and executes initiatives that align service and operational excellence by continuously reviewing the OHSU reward system and looking at additional ways employees could be rewarded.
News @ Gabriel Park
Patient visits for July: 3,211 (165 under goal)
Phone Abandonment Rate: 3.43%
Nou Vang is the new PAS Specialist. She will be helping to promote health and healing by providing service excellence to patients. She earned certificates of completion in Business and Medical Administration, Computer Technology and Medical Billing from PIVOT Technical Trade School. Prior to joining Gabriel Park, she was employed at Namaste Integrative Medicine. Her hometown is Fresno, CA. She loves food and enjoys walking her dogs, Tofu and Beans, at the Waterfront.
Eric Wiser, MD, is a new physician. He was born and raised in between small towns in Pennsylvania where he completed most of his education. After leaving Pennsylvania for Spokane to complete fellowship, he moved to Oregon and practiced in a small town. He and his wife, Amy Wiser, MD, (OHSU Family Medicine at South Waterfront), started a practice together in Sublimity and practiced full-scope family medicine there for five years. Wiser enjoys the comprehensiveness of familymedicine, everything from birth to death, and he cherishes the personal relationships that form between patients and family physicians. As the offspring of two public school teachers, he values education and believes that patients should know as much about their health as their provider, and he tries to eliminate any barriers that patients may encounter while navigating this complex medical environment. In his spare time, Wiser enjoys spending time with his wife and daughter. He spends time training for triathlons and has completed multiple Ironman events. He also enjoys time outside hiking, biking and fly fishing.
News at Richmond
Patient Visits for July: 4,254 (540 over goal)
Phone Abandonment Rate: 6.94%
Carolyn Nowosielski, FNP, is the new Family Nurse Practitioner at the Richmond Walk-In Clinic. She enjoys caring for patients in family practice and urgent care. She thinks developing a trusting and thoughtful rapport with her patients is essential to the relationship between provider and patient. Her previous experience includes family practice, women’s health and the emergency department. She enjoys being with her family and friends, hiking, snowshoeing and making art. She enjoys traveling and learning new languages.
Nathan Engle, MLB, is the new behaviorist at Family Medicine at Richmond. He will receive referrals from any care provider to therapeutically assist the patient. He has a master’s degree in clinical psychology and is working towards his doctorate through George Fox University. He is part of a team of on-call clinicians who provide crisis consultation for two regional hospitals. Prior to joining Richmond, Engle worked and trained in a rural K-12 school system doing psychotherapy, assessments and consultation. His hometown is Mitchell, SD.
News @ Scappoose
Patient visits for July: 2,335 (109 under goal)
Phone Abandonment Rate: 4.97%
Quinton Bernard Harold is the new clinic supervisor. He will assist with day-to-day clinic operations including compliance, performance and productivity supervision. He has attended Oregon State University, Linn-Benton Community College, Portland State and Scottsdale Community College. Prior to joining Scappoose, he worked at OHSU Pulmonary, Sleep Clinic, Radiology and Medical Records. His hometown is Corvallis. He enjoys spending time with his family, lifting weights, playing and watching sports, adventures, water parks, video games with his son, movies, sleeping, discovering new restaurants and BBQing.
Quality Improvement Projects
Scappoose is working on improving wait times, MyChart sign up and patient satisfaction. The MyChart clinic-wide challenge is focusing on seeing who can set the bar for the most activations in one day.
Bowen Henry Nelson arrived at 6:48 a.m. July 20. He weighed in at 7 pounds, 14 ounces, and was 20.5 inches long. Proud parents are Kymberly Nelson, PAS, and Brandon Nelson.
News @ South Waterfront
Patient visits for July: 3,891 (211 over goal)
Phone Abandonment Rate: 6.01%
Employee of the Month: Caroline Libby, Student Worker
Rachel Girdler is the new Medical Assistant. She will be assisting the providers and team with providing the best possible patient care. She attended Anthem College. Before joining South Waterfront, she worked at Avamere at Bethany Assisted Living and Memory Care. Her hometown is Aloha, OR. She enjoys spending time with her husband and son and being outdoors.
Corinna Wilson is the new Medical Assistant. She will be working with providers, assisting with procedures, rooming patients and being part of the family medicine team. She attended Concorde College. Before joining South Waterfront and attending Concorde, Corinna was a stay-at-home wife and mom, homeschooling her two sons. Her hometown is Milwaukie. She enjoys photography, camping, grandchildren and riding motorcycles.
Amy Wiser is a new physician. She grew up in a small town in rural Pennsylvania. After completing her studies and family medicine residency on the East Coast, she moved to Spokane to pursue an obstetrical fellowship. Thereafter she moved to rural Oregon and practiced full-scope family medicine, including obstetrics with Caesarean section privileges, for six years with her husband, Eric Wiser, MD, (OHSU Family Medicine at Gabriel Park). She loves promoting health and wellness, and the positive effects she sees in her patients. In her spare time, Wiser enjoys spending time with her husband and daughter. She likes to flyfish, hike and train for triathlons.