Imaging Support Services

Hello Support Services!

under construction

Hello Staff,

We are currently working on this online resource for all of you.  Check back soon.

General Information

Contact Information

Maps & Directions

OHSU directions from specific buildings

Support Services X Drive Documents (Quick Access)

  • RigthFax Orders
  • Support Services Calendar (Time off Calendar)
  • PAS Monthly Outage Coverage Schedule (Monthly Shift Schedule)
  • Pricing Matrix
  • Meal Card Numbers

Helpful Documents

  • Cash Handling Quick Guide
  • HPM Quick Guide – Collecting Payments for Manual Credit Card Entry
  • Scheduling Outpatients and Inpatients for transportation (Transport Tracking)
  • MyChart Reference Guide
  • Forensic Patient orientation packet
  • General Front Desk Operating Guidelines
  • Occupational Health

Order Forms

  • Outside Orders (General)
  • Outside Orders (Pediatric)
  • Film Library
  • Medical Records

Training courses

  • EPIC
  • RIS

Support Services Policies and Procedures

  • Competency checklist
  • KRONOS time keeping
  • Sick call Procedure
  • Vacation/Time off Request procedure
  • Rescheduling Appointment
  • After-Hours Registration
  • Provision of Taxi Services
  • SmartWeb Paging Orientation
  • Outlook Email Orientation/Expectations
  • Out of Office guidelines and setup instructions
  • Telephone Greeting/Etiquette
  • Voicemail Greeting
  • Voicemail Maintenance

Desk Specific Information

  • General Front Desk Operating Guidelines

South (XRAY, RF, MRI, CT, US, VASC)

  • Phone list
  • Opening/Closing Duties
  • Front Desk Manual
  • Schedule 11IRU patients for transport
  • MRI (English/Spanish/Russian)/CT questionnaires
  • Coronary Calcium Score/Screening Form
  • CT for Lung Cancer Screening
  • Confirmation Calls

CHH (XRAY, RF, MRI, CT, US, VASC)

  • Phone list/Pager numbers
  • Opening /Closing duties
  • Radiology Front desk manual
  • MRI (English/Spanish/Russian)/CT questionnaires
  • Coronary Calcium Score/Screening Form
  • CT for Lung Cancer Screening
  • Lab Front desk manual
  • Confirmation Calls

DCH (Pediatric Radiology – XRAY, RF, US)

  • Phone list/Pager numbers
  • Opening/Closing Duties
  • Front Desk Manual
  • VCUG questionnaire
  • Confirmation Calls

Nuclear Medicine & PET

  • Phone list/Pager numbers
  • Opening/Closing duties & Front Desk Manual
  • Protocol Worksheets (General and Cardiac)
  • Explanation of and when to use Multiple Day Exam HARs
  • Minimum time Required for Multiple NM Exams
  • PET Patient Instructions (KPV and KCI)
  • Scheduling VA patients
  • Confirmation Calls

PPV (X-RAY, US, VASC)

  • Phone list/Pager numbers
  • Opening/Closing Duties
  • Front Desk Manual
  • ORTHO Dot Key
  • Confirmation Calls