He has authored 10 books, 2 published nationally, and worked as a consultant and author for prestigious companies such as T-Mobile, Safeco Insurance, Advertising.com, Amazon.com, Hewlett-Packard and Calculated Industries. He has edited numerous software manuals, written for magazines, and provided consulting support on publishing projects to many corporate clients.
He lives near Seattle, WA and. holds a B.A. in English from Plymouth State University, Plymouth, New Hampshire, and a Masters Degree in Education from Oregon State University, Corvallis, Oregon.