Resources for Disabled Users

Policy Statement

The OHSU Library is committed to providing access to its physical and electronic information resources first, to faculty, students and staff of the Oregon Health & Science University (OHSU) and second, to Oregon and SW Washington residents. An appointed liaison from the Library acts to ensure continuing attention to the needs of persons with disabilities. The liaison works with Library staff and other OHSU public service units to provide individualized accommodation when appropriate.

Facility Access

The Main Library building is located on Sam Jackson Park Road west of the Hatfield Research Center and Emergency Room (building 9 on the campus map). Designated metered parking for disabled employees and visitors is available on the top level of the parking structure opposite the Library building.

Elevators, rest rooms, paging phones and most workstations in the Main Library are wheelchair accessible. Workstations 323 and 324, which are available for both OHSU and non-OHSU users, conform to ADA height requirements for wheelchair accessibility. Individuals may need assistance in accessing or operating copy machines or the compact shelving. Please ask for assistance at the Information or Service Desk.

Services to be Provided

Library services are accessible to disabled users including access to print and electronic collections, circulation and reference services and use of computers and printers, photocopiers and audiovisual equipment. Use of some of these services may require assistance. Prior contact with the liaison is encouraged when extensive assistance is anticipated and can be arranged by contacting the OHSU Library Service Desk at (503) 494-3460 or

Access to the Library's electronic resources, including the catalog, databases and electronic books and journals, is available to all library visitors. Users may send citations and articles to any valid E-mail account, or print them for $.10 per page.

In addition, secure access to clinical applications and proprietary software is provided on OHSU workstations for OHSU faculty, students and staff with appropriate picture ID. Non-OHSU Oregon licensed health professionals may register for off-campus access to a variety of electronic resources.

Retrieval of Books and Journals

Books: Up to 5 items will be pulled from the collection in the Main Library while you wait. For more than 5 items or for items at other OHSU library locations, please submit a list to the OHSU Library Service Desk in person, by E-mail to Items will be typically be retrieved within 48 hours and you will be notified when the materials are available.

Journals: Up to 5 articles from the collection in the Main Library will be photocopied while you wait. For more than 5 items or for items at other OHSU library locations, please submit a list to the circulation desk in the Main Library in person, by E-mail to Items will typically be copied within 48 hours. Users have the option of providing their OHSU access codes for charging their copy accounts directly or of paying the usual cash rate of $.10 per page. The usual fees for off-campus mailing or faxing will apply.

Reference Services (in person or phone requests)

Immediate ready-reference assistance is provided at the OHSU Library Service Desk for all Library users during open hours. Reference librarians are generally available Monday-Friday, 8 a.m. to 5 p.m. by appointment. Extensive assistance with searching will be provided by appointment with a reference librarian. This can be arranged by contacting the OHSU Library Service Desk at 503 494-3460 or

The Research and Reference Services Department provides the following additional services:

  • "Ask a librarian" for answers to health-related ready reference questions for Oregon Health & Science University faculty, staff, and students and Oregon residents.
  • Health Information by Mail or E-Mail: this service provides health information to OHSU patients and Oregon residents. You will be sent an overview on your topic at no cost.
  • In-Depth Research:  Please consult a reference librarian for more information or call 503 494-3460.