OHSU

Frequently Asked Questions

CommonSpot site searched by Endeca
Yes, CommonSpot subsites are included in the OHSU site-wide search.
 
Description isn't showing for some search results
By design, search result descriptions will not display if they are an exact duplicate of the page title.
 
Do I have to redesign my site right away?
No. We understand that there will be a gradual migration process to the new templates, and Web Strategies is working on a timeline to help facilitate that.
 
Exclude parts of a CommonSpot site from OHSU search
There are a few different ways to exclude CommonSpot pages from search results.
 
Frequency of search engine updates
OHSU's search engine updates every Sunday.
 
Getting a CommonSpot account after the class
Submit a request to Web Strategies. We will verify your training, and set up an account for you.
 
How to Create Anchor tags in CommonSpot
Anchor tags in CS can be created by ading a pond sign before your links
 
Managing Content
Options for managing content changes.
 
My log in does not work
For users who are able to log in successfully, but do not see an edit option in the Page View menu bar, here are a few things you can check.
 
Unified site templates for ozone
Many users want to know if they can use the new Unified Site templates for their Ozone sites.
 
Using Trumba Enterprise Calendar
Information sheets about Trumba
 
What is Unified Site?
Unified Site is a project launched nearly a year and a half ago to improve the quality and the accessibility of the public-facing www.ohsu.edu website.
 
Where do I find archived Web Managers Meetings?
Links to page containing archived Web Managers Meeting Recordings.
 
Why can't I author in IE6 with CommonSpot 5.0?
In CommonSpot 5.0, authoring is restricted to IE7 or Firefox. Find out why the software is limited to these two browsers.
 
Why can't I cut and paste with Firefox?
This error message is a security feature of Firefox and can be adjusted. Read step by step instructions for changing this setting