Website Support
We try to support you and your team with pages that you can use to solve different issues. What do you need help with on your website?
Is Our Site Helpful?
Please take a few minutes to fill out a survey on how our site is helping and where we can make improvements.
Faqs & Known Issues
Content Type Updates
View a list of content types and their automated update schedule.
Clearing & Updating Page Cache
Read simple instructions for clearing and updating a page cache in CommonSpot.
What should I do if CommonSpot times out when I try to upload a document?
This known issue is easily worked around. Read instructions to get your document to upload when it errors out.
How do I track my document downloads?
Information about WebTrends and Javascript
What should I do if CommonSpot times out when I try to activate a page?
Information about Issues with Page Activation




