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Quick Reference Guides

Please note that not all software applications listed are supported by the ITG Help Desk. Access to non-supported application quick reference guides are provided as a courtesy.

All quick reference guides are in PDF format.

Microsoft Windows
Help Desk Supported	Unsupported
Access 2007, Access 2010	InfoPath 2007
Excel 2007, Excel 2010	OneNote 2007, OneNote 2010
Internet Explorer 8, Internet Explore 9	Project 2007, Project 2010
Lync 2010 (guides will also work for Lync 2011) Instant Messaging Schedule an Online Meeting Share your Desktop	Publisher 2007, Publisher 2010 Visio 2007, Visio 2010
Office 2007, Office 2010
Outlook 2007, Outlook 2010 OHSU Email Etiquette Outlook 2007 Calendar Management Outlook 2007 Email Management Outlook 2007 Sharing Scenarios Outlook 2007 Task Management
PowerPoint 2007, PowerPoint 2010
SharePoint 2010
Windows XP, Windows 7
Word 2007, Word 2010

Microsoft for the Mac - All Help Desk supported
Mac OS Lion
Lync 2011 (see Lync 2010 guides above)
Outlook 2011 Excel 2008, Excel 2011
Outlook 2011 Excel 2008, Excel 2011
PowerPoint 2008, PowerPoint 2011
Word 2008, Word 2011