OHSU

Anti-Spam Filter

The anti-spam filer holds suspicious email for 16 days, and then deletes it. If you have email that's being held, the filter sends you a report.

Starting in July of 2007, the anti-spam filter was added to all new email accounts. If your account was created before July 2007, you'll need to set it up.


Setting up the filter

  1. Go to the anti-spam Web page.
  2. Enter your OHSU network ID (smithj) and password.

Retrieving email that's been held

When viewing the report, if you see an email you want to keep, click the Release button next to the message. The message is sent to your inbox. Otherwise, all held messages are deleted.

Improving the filter's accuracy

If the filter is incorrectly holding legitimate email, do the following:

  1. Retrieve the email using the instructions above.
  2. Copy the From, To, Date, and Subject of the message into a new email. Put "False Positive" in the subject line and send it to the anti-spam team.