OHSU

Workplace Performance Improvement

Workplace Performance Improvement is a structured approach to changing, improving and managing the way we do our work to achieve desired results.

Why is Workplace Performance Improvement a focus area of the CWE Center?

  • Focuses on achieving desired results in the workplace
  • Provides a framework for addressing workplace performance issues
  • Designed to help employees be successful in their work

Benefits of Workplace Performance Improvement

  • Increased increased job satisfaction and morale
  • Increased efficiency and reduced wastes
  • Increased capacity to adopt change
  • Increased success in daily work

What's Available?

The CWE Center offers classes, coaching and other workplace performance improvement resources in the following areas:

 

Change Management

Change Management is a team-based approach to transitioning individuals, workgroups and organizations from a current state to a desired state. Change Management involves building engagement and acceptance among key stakeholders to ensure successful implementation and lasting change. The Change Management methodology being used at OHSU is the General Electric Change Acceleration Process (CAP).

Change Acceleration Process (CAP) Training


Process Improvement

Process Improvement is a team-based approach to improving or redesigning workflow. Lean is a process improvement methodology derived from the Toyota Production System, which focuses on eliminating waste in our work processes. Lean can be used in any kind of work environment (office, clinical, manufacturing, etc.) and has been applied to various process improvement projects across OHSU. 

Organize Your Workspace the 5S Way!

Lean Workshop

 

Project Management

Project Management is the discipline of defining, planning, executing and closing out a project successfully meeting specific project goals and objectives.  

Project Management Basics

Project Management: People & Teams
 

Project Management Tools & Templates Workshop

 

Workplace Organization and Productivity

Workplace Organization and Productivity is a method for improving focus, organization and productivity in the workplace based on the GO System®. This system teaches individuals how to efficiently handle incoming work (paper,email, voicemail, verbal requests, etc.), prioritize workload, manage time, manage projects, understand how personality impacts task completion and address self-defeating behaviors.

Getting Organized with the GO System

Manage Your Email

 

Training

Check out our latest Programs and Classes in Workplace Performance Improvement

Meet your Performance Improvement Specialist

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Alison Lord joined OHSU in March 2011. She trains OHSU employees on GE Change Acceleration Process (CAP) , Lean, project management, and other workplace performance improvement methodologies.  Alison graduated from the University of California at Davis with a degree in American Studies.  She is experienced in healthcare operations, process improvement facilitation and employee training and development.  Much of her career experience has been spent overseas in Guatemala, Mexico, the Republic of the Marshall Islands and Antarctica.  Alison is a Master Change Manager in the GE Change Acceleration Process, certified in Lean Six Sigma, and speaks Spanish.