Workplace Performance Improvement
Workplace Performance Improvement is a structured approach to changing, improving and managing the way we do our work to achieve desired results.
Why is Workplace Performance Improvement a focus area of the CWE Center?
- Focuses on achieving desired results in the workplace
- Provides a framework for addressing workplace performance issues
- Designed to help employees be successful in their work
Benefits of Workplace Performance Improvement
- Increased increased job satisfaction and morale
- Increased efficiency and reduced wastes
- Increased capacity to adopt change
- Increased success in daily work
The CWE Center offers classes, coaching and other workplace performance improvement resources in the following areas:
Change Management is a team-based approach to transitioning individuals, workgroups and organizations from a current state to a desired state. Change Management involves building engagement and acceptance among key stakeholders to ensure successful implementation and lasting change. The Change Management methodology being used at OHSU is the General Electric Change Acceleration Process (CAP).
Process Improvement is a team-based approach to improving or redesigning workflow. Lean is a process improvement methodology derived from the Toyota Production System, which focuses on eliminating waste in our work processes. Lean can be used in any kind of work environment (office, clinical, manufacturing, etc.) and has been applied to various process improvement projects across OHSU.
Workplace Organization and Productivity
Workplace Organization and Productivity is a method for improving focus, organization and productivity in the workplace based on the GO System®. This system teaches individuals how to efficiently handle incoming work (paper,email, voicemail, verbal requests, etc.), prioritize workload, manage time, manage projects, understand how personality impacts task completion and address self-defeating behaviors.