We heard you! Opportunities to practice conflict skills are in high demand. Mark your calendar and come to the one-hour Practice Lab where a particular skill will be highlighted. We will practice in pairs, small groups and/or the large group, debrief the practice and capture lessons learned.
Here are some examples of skills/tools we might focus on:
- 5 Steps to Resolution
- Listening through defensive responses
- Assessing the conflict
- The appropriate response strategy
Conflict skills are like muscles: they grow and strengthen with practice. Come experiment in a safe and structured learning community.