OHSU

Conflict Management Practice Lab

We heard you! Opportunities to practice conflict skills are in high demand. Mark your calendar and come to the one-hour Practice Lab where a particular skill will be highlighted. We will practice in pairs, small groups and/or the large group, debrief the practice and capture lessons learned. 

Here are some examples of skills/tools we might focus on:

  • 5 Steps to Resolution
  • Listening through defensive responses
  • Assessing the conflict
  • The appropriate response strategy

Conflict skills are like muscles: they grow and strengthen with practice. Come experiment in a safe and structured learning community.

View upcoming dates and register in TrainingForce

Who should attend?

  • Employees who want to build conflict skills through practice and observation
  • Conflict Management class alumni who want to enhance their learning with practice
  • The Practice Lab is open to individual contributors and managers of AFSCME-represented employees

How will I benefit?

  • Strengthen conflict skills to enhance communication and relationships in and out of the workplace
  • Learn by "doing", to make solidify your skills
  • Take away new insights that emerge from our practice debrief