Conflict Management Series
The Conflict Management Series is offered to non-manager and manager participants who would like to deepen their understanding and gain tools on how to handle conflicts at work. The series consist of three classes that must be taken in consecutive order.
Course 1: The Nature of Conflict
This course can be taken independently through open enrollment or by request. This course will provide participants with tools to help address conflicts at the initial stages. Learn more and to register
Course 2: Building Conflict Competence
In this course, participants will learn to identify their own individual conflict styles and how they impact their relationships at work. Learn more and to register
Course 3: Transforming Conflict
Topics covered in this course include: developing personal boundaries and assertive skills, the use of appreciative inquiry as a process of truly understanding one another, and the use of "reframing" to stage a more productive dialogue. Learn more and to register
