Bridging the Generational Gap
For the first time in history, people from four generations are working alongside each other. The newest generation to enter the workforce comes on the cusp of technological change and cultural shift. Differing views, goals, attitudes, and work values can result in misunderstanding and tension between the age groups. Participants in this workshop will learn to recognize and appreciate the unique qualities of each generation, and learn how to communicate better and manage conflicts that arise among them.
• Identify the reality of the generational gap at work
• Define four different generational cultures
• Decode generational miscommunications
• Recognize and resolve real-life intergenerational issues