OHSU

Bridging the Generational Gap

The workplace at OHSU is becoming increasingly diverse. Employees from four generations – Traditionalist, Baby Boomers, Generation X and Generation Y – are toiling alongside each other. The differing views, goals, attitudes, and work values can result in misunderstanding and tension between the age groups. Participants in this workshop will learn to recognize and appreciate the unique qualities of each generation, and how to communicate better and manage conflicts that arise among them.

Topics Covered

• Identify the reality of the generational gap at work
• Define four different generational cultures
• Decode generational miscommunications
• Recognize and resolve real-life intergenerational issues

 

View upcoming dates and to register in TrainingForce

who Should Attend?

  • Employees who want to understand the unique qualities of the four generations at work.
  • Employees wanting to engage in a dialogue with people of other generations.
  • Employees wanting to learn how to approach and manage a generational-based conflict.

How will I Benefit?

  • Learn the common traits unique to each generation
  • Participate in an open dialogue with people of other generations
  • Learn conflict management skill to add to your communication tools