External Billing
The Accounts Receivable (AR) team is responsible for billings to outside agencies that are not student, patient, or grant related.
Request Billing Service
Billing information is submitted to the AR team using the online Billing Request form.
Invoices are mailed out every Tuesday. Past due letters go out on the last business day of the month, The advantage of this service is that revenue is recognized by the department at the time of billing instead of when payment is received. Another benefit is that receivables will be recorded, tracked, and aged through existing monitoring systems. If a department wants to review invoices that are outstanding, they can go into Oracle GL and run an AR Aging by Department at any time by entering the ORG in the department field.
Past Due Letters
Past Due Letters notify customers of their past due invoice(s). Finance charges are assessed at a rate of 12% annually. All customers are assessed finance charges on past due balances unless a contractual agreement prohibits this.
- Past Due Letter #1 (Reminder) - Invoices 31-60 days late.
- Past Due Letter #2 (Past Due) - Invoices 61-90 days late.
- Past Due Letter #3 (Past Due) - Invoices 91-120 days late.
- Past Due Letter #4 (Final Notice) - Invoices 121-150 days late.
AR notifies departments when their customers are sent the final Past Due Letter. If payment is not received within 20 calendar days from the date of the Final Notice, departments have two options: have the remaining balance, less the finance charges, reversed back to their department, and AR absorbs the finance charges; or to send the customer to an outside collection agency.
For additional information, contact AR.