Electronic Institutional Review Board (eIRB) Resources  
      

 
 
 

eIRB Links Failing in E-Mail Notifications

This article provides a solution for the issue of failing links in e-mail notifications being sent out by the eIRB system.

The problem of failing links in e-mail notifications sent out by the eIRB system will occur if the e-mail is being viewed in the 'Plain Text' View as opposed to the 'HTML' view.

In order to resolve this issue when viewing e-mail messages through your GroupWise client please follow the steps below:

  1. Please click on 'View' on the Menu.

  2. Please click on the 'HTML' option on the drop-down menu.

The e-mail will now be displayed properly in the 'HTML' view and the links will be functional.