CUSTOMER TYPES

Internal: An OHSU employee with a valid network ID and password who has been approved by management for remote access.

Affiliate:A partner (e.g. VA Hospital) who has been approved for remote computing by authorized departmental management for the purpose of facilitating business partnerships or performing other OHSU-specific business tasks.

External: A non-OHSU employee (e.g. vendors) that has been approved for remote computing by authorized departmental management for identified, contract-specific work efforts.
**Note: OHSU does not extend remote computing services to some, including, for example, student trainees accessing ePHI information; lay volunteers performing routine, basic office tasks; and VIP visitors and volunteers performing one-time, scheduled activities.

THE DIFFERENCE BETWEEN WTS AND VPN

Windows Terminal Services (WTS): This server-based method uses a secure internet-based protocol. It is the preferred option for accessing core OHSU applications and directories and accommodates most users' needs.

Virtual Private Network (VPN): This network-based method utilizes a secure protocol and may be the preferred option for Mac users or when WTS is not a viable option due to system requirements, resource constraints or other conflicting issues.